Note: For legal and privacy reasons (e.g., GDPR), we have removed the Eneba representative’s name, email, and image from this article. Her identity is publicly available on LinkedIn, but we are omitting it here. After our initial report, Eneba responded by threatening legal action rather than addressing the content of the report. We stand by our story.
Eneba is an online marketplace that sells digital products like game activation keys, gift cards, and software licenses. While it tries to present itself as a trusted platform for gamers, developers, and everyday users, many are beginning to question whether Eneba is safe to use at all. Beneath the branding is a system that allows unverified sellers to operate with minimal oversight, and in some cases, the company itself has been involved in shady practices that raise serious concerns.
This report focuses on a verified Eneba scam that directly impacted a YouTube creator. The creator was approached by an Eneba representative using an official Eneba email address with a straightforward sponsorship offer. A legal contract was signed, the content was delivered exactly as required, and the platform links were placed in the correct locations. But once the deal was complete, Eneba refused to pay. They waited until the campaign ended, then made false claims that had never been raised during the contract period.
Attempts to resolve the issue through support were met with delays, deflection, and ultimately silence. The creator provided emails, links, screenshots, videos, and the signed contract to prove everything was completed properly. Eneba had no valid reason to withhold payment. Yet they did. This is not a rare case of miscommunication. It is a pattern of dishonest behavior and one that should make every creator and customer think twice before trusting this company.
Every month, Google receives thousands of searches asking: Is Eneba safe?, Is Eneba legit?, Is Eneba a scam?. That uncertainty says a lot. And those concerns are not limited to customers. Creators are now facing similar scams through direct partnerships with Eneba, and this article documents one of those cases.
How the Eneba Scam Works
We spoke to a real creator who was targeted by the Eneba scam. They were contacted by an Eneba representative via an official Eneba email address. She offered a small sponsorship deal: $300 for six YouTube integrations. Each video would include a short ad and a clickable link within the first three lines of the description. She also asked for a one-month channel banner link. The terms were sent using a real DocuSign contract.
The contract was clear. Six integrations. Required link placement. Nothing more. It never said links had to stay up forever. It never said unrelated videos had to include the links. It was a small campaign with simple terms. The creator accepted, signed, and went to work.
In the end, they over-delivered. Seven videos were posted with full integrations. Extra links were added to older videos to help support the campaign. One video was mistakenly posted without a link but was fixed right away. The representative confirmed the correction and allowed the promotion to continue.
But when the campaign ended, everything changed. She suddenly claimed the links were removed too early. She ignored the seventh video and insisted the agreement was not fulfilled. These issues were never mentioned while the videos were live. The accusations only came once the contract expired. At that point, there was no way for the creator to fix anything. It was a setup.
This is how the Eneba scam works. They use professional contracts and official communication to build trust. They get creators to deliver free work. Then, when the campaign is over, they invent false issues to withhold payment. It is calculated and deceptive. And it needs to be exposed.
How Eneba Scammed the Creator
After all work was submitted, the representative went silent. Once the contract was over, she responded with a denial. She said there was “nothing to pay for.” Her claims were false. She ignored evidence. She contradicted earlier emails. The creator was left with nothing.
These tactics are not accidents. They are strategic. By waiting until the deal ended, she ensured the creator could not fix anything. No links could be added. No complaints could be addressed. Eneba got what they wanted and gave nothing in return.
The Contract Was Clear
The creator shared the signed contract with us. It clearly states six integrations with links in the top of the description. A one-month banner link was also required. All tasks were completed. Some were even exceeded.
There were no hidden clauses. No extra demands. Everything the representative claimed after the fact was not in the agreement. This was not confusion. It was fraud.
The Eneba Representative Is a Scammer
The representative used a verified company email and an official document to lure the creator into the scam. She confirmed everything during the promotion, including mistakes that were fixed. But when payment was due, she changed her story. She shifted the goalposts. That is not how honest partners behave. That is how scammers operate.
Even when shown evidence, the representative did not reconsider. She deflected, lied, and tried to rewrite history. Her role in this was deliberate and harmful. And Eneba let it happen.
Eneba Did Nothing to Fix the Problem
The creator contacted Eneba support. They shared links to every video, screenshots of emails, and the full contract. A support representative eventually responded, but only asked pointless questions about the affiliate program, ignoring the actual issue.
This agent claimed the case would be escalated. It never was. Multiple follow-ups went unanswered. The support team failed completely. To this day, Eneba has done nothing to make it right.
This leaves two possibilities. Either Eneba is enabling scams, or they do not care enough to stop them. Both are dangerous.
The Damage to the Creator’s Channel
Not only was the creator unpaid, but their channel suffered. They noticed a drop in visibility across YouTube. Their videos stopped appearing on the homepage and in recommendations. View counts fell.
This may have been triggered by repeated external link use. Posting the same URL over and over can hurt trust with the YouTube algorithm. Other creators have also reported issues with Eneba links being flagged or filtered. The sponsorship did real damage, far beyond a missed payment.
Eneba Waited Until the Contract Was Over to Scam
What stands out most is the timing. The representative never voiced concerns during the campaign. She waited until it ended. She waited until nothing could be fixed. That is premeditated. That is a scam.
If she had concerns, she would have raised them immediately. Instead, she waited until the creator was powerless. That behavior speaks for itself.
Is Eneba Safe for Creators?
No. Eneba is not safe for content creators. This case proves that they allow their representatives to scam creators and do nothing to stop it. They accept the benefits and reject the responsibility. That is not a platform anyone should trust with their content or their name.
What Other Creators Need to Know
We could not find any positive examples of creator partnerships with Eneba. The only YouTube channel with visible Eneba promotions was OfficialChaseBrogan. That channel is now inactive. Even the comment section on their Eneba video includes multiple scam warnings.
There is no trail of happy sponsors. There are no testimonials. That silence says everything. This is not an exception. It looks like a pattern.
This Is a Scam, Not a Misunderstanding
This was not a communication issue. This was not a mistake. This was a well-executed scam. A creator followed instructions, posted the content, and was denied payment. The excuses were made after the fact. The damage was permanent.
The evidence includes signed contracts, public videos, written emails, and screenshots. It is a complete case. The only thing missing is Eneba’s honesty.
Conclusion: Stay Away from Eneba
Is Eneba safe? Absolutely not. They scammed a creator through a real contract and refused to fix it. They allowed one of their staff to lie and deceive a partner. They ignored all follow-ups. They caused harm and walked away.
No ethical company behaves like this. If Eneba wants to repair their image, they need to own up to what happened and fix it. Until then, creators and customers should stay far away from Eneba. You could be next.
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