How to remove Cleverbridge malware (Removal Guide)

by Sean Doyle · Published November 1, 2017 · Updated September 11, 2022

What is Cleverbridge?

Cleverbridge is a commerce, billing & payment solutions for growing online revenue with all-in-one solutions make global commerce seamless, secure and rapidly scalable. Cleverbridge provides global subscription billing solutions that help companies build long-term customer relationships and grow recurring revenue streams.

cleverbridge

Cleverbridge supports many safe and legitimate programs like Malwarebytes and CCleaner but also supports malicious programs and potentially unwanted programs (Reimage) that are recognized as dangerous and utilize patently deceptive marketing tactics. Many times, victims are unaware that unwanted programs bolstered by Cleverbridge have infected their computers or affected them in anyway until they notice a payment made to Cleverbridge in their bank account or credit card details. Many potentially unwanted programs trick victims to sign up for a subscription and Cleverbridge will be the one to charge them monthly.

cleverbridge malware

Legitimate Antivirus and Antimalware programs that Cleverbridge affiliates with will actually detect the bad programs that Cleverbridge associates with and suggest that you should remove them. Malwarebytes detects Reimage as PUP.Optional.Reimage and others detect the program as malware or unwanted according to Google’s VirusTotal scanner. Cleverbridge is aware that they are associated with badware but is not concerned because the bad programs also make them money.

cleverbridge reimage malware

The program has had a terrible online reputation for years and many complaints around the web.

If you have issues with recurring subscriptions that you did not make or a bad program sold my Cleverbridge you can contact the offices at 1-866-522-6855 in order to obtain a full refund and cancel all future payments.

How to remove Cleverbridge malware

The Cleverbridge malware removal steps on this page explain how to remove malware and PUPs associated with Cleverbridge and other threats from your computer.

Step 1: Uninstall Cleverbridge malware

Step 2: Remove malware with Malwarebytes Anti-malware

Step 3: Check your computer for malicious trace files with HitmanPro

Step 4: Clean up and fix system issues with CCleaner

Step 5: Manually repair browser settings (Optional)

1. Uninstall Cleverbridge malware

Open Windows Start Menu by right clicking the bottom left of the task bar. *In Windows 7 and before, go to the Control Panel > Uninstall a Program.
Select Programs and Features.
Find the program you want to remove in the list of installed programs, select it with your mouse, and click the Uninstall button to begin the removal process.

2. Remove malware with Malwarebytes Anti-Malware

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Open your browser window and download Malwarebytes 3.0 Premium or Malwarebytes Anti-Malware Free.
Open the executable file (mb3-setup.exe or other) to begin installing Malwarebytes.
Select your language, click Next, then select “I accept the agreement,” click the Next button several times, and then click the Install button to install Malwarebytes. Click Finish once the install process is complete.
Open Malwarebytes and click the Scan Now button on the Dashboard to begin scanning your computer.
Click the Quarantine Selected button once the scan is finished.
If Malwarebytes says “All selected items have been removed successfully. A log file has been saved to the logs folder. Your computer needs to be restarted to complete the removal process. Would you like to restart now?” click the Yes button to restart your computer.

3. Check your computer for malicious trace files with HitmanPro

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Open your browser window and download HitmanPro.
Open the executable file (hitmanpro_x64.exe or hitmanpro_x32.exe) to begin installing HitmanPro.
Click the Next button, check “I accept the terms of the license agreement,” and click the Next button again.
On the Setup page select “Yes, create a copy of HitmanPro so I can regularly scan this computer (recommended)” and add your email address to the registration fields to begin the free trial.
Click Next to begin scanning your computer.
Once the Scan results are displayed click the Next button and click the Next button again on the Removal results page.

4. Clean up and fix system issues with CCleaner

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Open your browser window and download CCleaner Professional or CCleaner Free.
Open the executable file (ccsetup.exe or other) to begin installing CCleaner.
Click the Install button to begin stalling the program.
Click Run CCleaner to open the program when installation is complete.
Select the Cleaner tab and click the Analyze button.
When the Analyze process is complete click the Run Cleaner button to clean all files.
Next, select the Registry tab and click the Scan for Issues button to scan for issues in your registry.
When the scan is complete click the Fix selected Issues button and Fix All Selected Issues button to fix the issues.
Next, select the Tools tab and click Startup. Examine each area, search for suspicious entries, and delete any suspicious startup entries by selecting the entry and clicking the Delete button.
Next, click Browser Plugins and search each internet browser for unwanted browser add-ons and extensions. Click the extension you want to delete and click the Delete button to remove it.