AAA Email Scam Steals Personal Information

The AAA email scam is a fraudulent campaign that impersonates the American Automobile Association (AAA) to steal personal and financial information. Victims receive fake messages claiming they have been selected to receive a free Car Emergency Kit or a complimentary Premier Roadside Assistance Package. These emails often link to survey scams or phishing pages that request sensitive details like names, addresses, and credit card information under the pretense of “shipping fees.”

In reality, these messages have no connection to AAA or any official roadside assistance program. Clicking the links redirects users to deceptive websites such as:

jeji.brightflow.st
superautobuy.store
greatdealstoshare.com

Each of these domains hosts fake surveys that lure victims with promises of free rewards. The pages may also display pop-ups asking users to “allow notifications,” which leads to a flood of unwanted browser ads and scam alerts.

According to WHOIS Lookup data, these domains were created recently and registered under anonymous ownership, a clear sign of an active online fraud network. The legitimate AAA website, aaa.com, has existed for decades and does not distribute unsolicited giveaways or surveys through random links. Any email claiming otherwise should be considered a scam.

This report explains how AAA email scams work, how to identify them, and what to do if you already interacted with one. It also includes removal instructions using trusted anti-malware tools to eliminate potential malware infections from these fraudulent sites.

Table of Contents

• What Are AAA Email Scams
• How AAA Email Scams Work
• Examples of AAA Email Scams
• How to Identify Fake AAA Emails
• What to Do If You Fell for an AAA Email Scam
• Remove Malware with Malwarebytes (Recommended)
• Key Takeaways

What Are AAA Email Scams

AAA email scams are fraudulent messages that impersonate the American Automobile Association to trick recipients into revealing personal or financial information. The most common versions claim the recipient has won a Car Emergency Kit or has been selected to receive a Premier Roadside Assistance Package. These messages use AAA’s logo, colors, and tone to appear legitimate, but they are created by scammers to collect data or install malicious software.

Instead of coming from official AAA domains, these emails often originate from newly registered or suspicious addresses that have no relation to aaa.com. The messages may invite users to complete a “short survey” or confirm their membership details to claim a reward. Clicking the link typically leads to a fake website that mimics AAA branding and asks for information such as name, address, email, phone number, and payment details for so-called “shipping costs.”

These scams are part of a larger network of survey and giveaway frauds that target consumers through email, pop-ups, and fake ads. Once entered, victims may be signed up for recurring charges, spam subscriptions, or exposed to malware downloads. Some websites also display browser prompts asking users to “allow notifications,” which results in unwanted push ads promoting other scams.

Despite the professional appearance, AAA does not send unsolicited giveaways or request payment information through external links. Any message offering free gifts or rewards in exchange for completing a survey or confirming membership details should be treated as a scam.

How AAA Email Scams Work

AAA email scams use deceptive tactics and social engineering to trick people into revealing personal or financial information. The attackers design emails that appear professional and legitimate, copying the tone and branding of the real American Automobile Association. They use attention-grabbing subject lines and promises of free gifts to create urgency or excitement, prompting users to click links without verifying their authenticity.

Typically, the scam starts with an email claiming the recipient has qualified for a complimentary roadside package or car emergency kit. The message encourages the reader to click a button or link that supposedly leads to a form or confirmation page. Instead, the link directs to a fraudulent website designed to steal information or install unwanted software. Victims are often asked to provide details such as name, address, email, and payment information for fake “shipping fees.”

Some versions go further by imitating login screens for email providers. When a user enters their credentials, the information is immediately sent to the attackers, who can then access their email accounts and use them for further scams. For example, one version of this campaign leads to:

https://email3.chromita.top/_ellysium_driod/zone/3e4a4d876c2e9acac82e20d613b3bf8e/login.php

The fake login page looks authentic but has no connection to DocuSign or AAA. According to WHOIS Lookup data, chromita.top was registered in May 2025 through a privacy-shielded registrar, a common sign of phishing activity.

Once a victim interacts with the website, attackers may gain access to sensitive information or install harmful code on their device. These scams are updated frequently with new domains and templates to avoid detection, which means they can appear under many different names and email variations. Users should be cautious of any unsolicited email claiming to offer free AAA rewards, survey gifts, or membership upgrades.

Examples of AAA Email Scams

AAA email scams often use similar formats and language but vary slightly in appearance or reward type. The goal is always the same — to trick recipients into clicking a link, filling out a form, or providing payment details. Below are two real examples of scam messages that impersonate AAA and promise free roadside or safety kits.

Example 1: “Complimentary Road Kit for AAA’s Licensed Drivers”

From: AAA Client Package
Subject: Complimentary Road Kit For AAA's Licensed Drivers

Amazing! You Qualify for Premier Roadside Services
As part of a unique regional safety initiative, AAA is offering a limited number of Premier Roadside Assistance Collections to residents in your area.

Claim Your Exclusive Package

Your Premier Roadside Collection Includes:
AAA Multi-Purpose Travel Bag
AAA 8-Gauge Booster Cord
Primary Aid Kit
Security Vest
Repair Package
Battery Analyzer
Utility Knife
AAA Metal Torch
LED Emergency Flare
Waterproof Mat

Limited Supplies Available: While this is a region-sponsored scheme, the number of collections is restricted. We urge you to get yours before supplies are exhausted.

Thanks for being a valued AAA member.

This message attempts to create a sense of urgency by suggesting limited availability. It encourages readers to click the “Claim Your Exclusive Package” button, which redirects to a survey site asking for personal information and small payments for shipping. None of these rewards exist, and the data is sent directly to scammers or used for fraudulent marketing.

Example 2: “You Have Won a Free Car Emergency Kit”

From: AAA - Car Emergency Kit
Subject: Urgent Notice for [user@example.com]!

You Have Won a Free Car Emergency Kit!
Click below to claim your prize before it expires.

This version is shorter and designed to appear casual, using excitement and personalization to draw attention. Clicking the link leads to a fake rewards page that requests personal details and credit card information to cover so-called “processing costs.” In many cases, the victim is then redirected through multiple survey offers or malicious redirect chains that lead to adware and other unwanted content.

Both of these scams rely on brand trust and emotional triggers such as urgency, exclusivity, and reward. Real AAA messages never offer free gifts or request payment through third-party websites. If you receive one of these emails, do not click any links or provide personal information.

How to Identify Fake AAA Emails

AAA email scams are designed to look genuine, but there are always small details that expose them as fake. Recognizing these differences can help you avoid sharing personal information or downloading harmful files. Below are the most common signs to look for before interacting with any unexpected AAA message.

1. Check the sender’s address. Real AAA emails come from official domains such as @aaa.com or regional addresses like @calif.aaa.com. Messages from free email providers or unfamiliar domains like .top or .xyz are not legitimate.
2. Look for writing and design errors. Scammers often use poor grammar, awkward phrasing, or inconsistent formatting. Real AAA messages are professionally written and formatted.
3. Be suspicious of urgent or overly generous offers. Emails claiming you have won a free car emergency kit, roadside service package, or other gift are not real. AAA does not run giveaways through random email links.
4. Hover over links before clicking. Place your mouse over a link to see the real website address. If it does not contain aaa.com or redirects to a strange website, do not click it.
5. Do not provide personal or payment information. Scammers often ask for your name, address, or credit card details to “verify membership” or “cover shipping costs.” Legitimate AAA emails never request sensitive data in this way.
6. Avoid downloading attachments. Attachments in fake emails may contain malware that installs automatically when opened. Delete any unexpected message that includes files or forms to fill out.
7. Verify through official sources. If you are unsure about an email, visit aaa.com directly by typing it into your browser. You can also contact AAA customer service through official phone numbers or websites listed on your membership materials.

By checking these details before responding, you can avoid most AAA email scams and protect your information from being misused.

What to Do If You Fell for an AAA Email Scam

If you clicked a link or provided information to an AAA email scam, take immediate action to protect your accounts and remove any potential threats. Acting quickly can help reduce the risk of identity theft or financial loss.

1. Change your passwords right away. Start with your email password, then update any other accounts that use the same or similar credentials. Choose strong, unique passwords that include a mix of letters, numbers, and symbols.
2. Enable two-factor authentication (2FA). Add an extra layer of protection to your online accounts whenever possible. Even if scammers have your password, 2FA will prevent them from logging in without a code from your device.
3. Contact AAA directly. If you shared personal or payment information, reach out to AAA using verified phone numbers or the official website at aaa.com. They can confirm whether your account has been affected and advise on the next steps.
4. Scan your computer or phone for threats. Use a trusted anti-malware program such as Malwarebytes to check for any harmful software that may have been installed when you clicked the link. Remove anything that looks suspicious.
5. Check your financial statements. Review your recent transactions for unauthorized charges or new accounts you did not open. Contact your bank or credit card provider immediately if you notice anything unusual.
6. Report the scam. Mark the email as phishing or spam within your email account. You can also forward the message to reportphishing@apwg.org to help stop similar attacks from reaching others.
7. Stay alert for follow-up messages. Scammers may try to contact you again by pretending to offer help or refunds. Treat all new emails and calls about the incident as suspicious until confirmed through official sources.

These steps will help limit potential damage and protect you from future attacks. Always verify unexpected messages about your membership, rewards, or account activity before clicking any links or downloading attachments.

Remove Malware with Malwarebytes (Recommended)

If you interacted with a fake AAA email or clicked a suspicious link, scanning your device is strongly recommended. Even if you did not download an attachment, the phishing site could have triggered hidden scripts that installed malware or spyware without your knowledge. The easiest and most reliable way to remove these threats is by using trusted security software like Malwarebytes.

Follow these steps to check your system and remove possible infections:

1. Download the Malwarebytes setup file and open MBSetup.exe to begin installation.

2. Follow the on-screen prompts to install the software on your computer or mobile device.

3. Once installation is complete, open Malwarebytes and click Get Started.

4. From the main dashboard, click Scan to begin a full system check. Malwarebytes will look for viruses, spyware, and other threats that may have come from the email.

5. If Malwarebytes finds any suspicious files, click Quarantine to remove them. Restart your device if prompted to complete the cleanup process.

6. After rebooting, open Malwarebytes again to confirm that your system is clean and protected.

Once the scan is complete, your device should be free from any malicious files or code that may have been downloaded from the AAA email scam. Keeping Malwarebytes Premium active provides ongoing protection against phishing websites, ransomware, and other online threats.

Key Takeaways

AAA email scams are deceptive campaigns that use fake offers and urgent messages to steal personal or financial information. These scams often claim that recipients have won free roadside kits, rewards, or emergency packages, but the real goal is to collect sensitive data or install malware.

The emails are designed to look official, using AAA logos and professional formatting to build trust. They often include links to fake websites that ask for login credentials or payment information. Some versions redirect users through survey scams or malicious pages that can harm devices.

If you receive an unexpected message claiming to be from AAA, do not click any links or attachments. Visit aaa.com directly through your browser to verify membership or contact customer service. If you already interacted with a suspicious message, change your passwords, monitor your accounts, and run a full scan with Malwarebytes or another trusted security tool.

Staying alert, verifying all unexpected messages, and avoiding unsolicited links are the best ways to protect yourself from email scams and other online threats.