How to remove Heyweb (Virus Removal Guide)

Heyweb is a malicious browser extension in the family of SearchDimension browser hijackers that is compatible with Google Chrome and other popular web browsers. When the Heyweb extension is installed it will change existing internet browser settings including the startup page, new tab page, and search engine. The change of settings causes Chrome and other affected web browsers to redirect to an “interceptor website” when a browser is launched, a new tab is opened, or a search is performed in the address bar.


The interceptor website collects and tracks browsing activities including what a user searches for and which results are shown. When a search is performed the browser will redirect to the interceptor website and then to a proper search engine such as where search results are displayed.

Heyweb extension

The Heyweb extension collects and shares the data it collects with unknown parties for unknown purposes. In addition to using interceptor websites, the extension has permission to read browsing history, allow several websites to control browser settings, and change search settings to any site it wants. Furthermore, the extension can collect browser history and collect user data in incognito mode.

Here are some common symptoms that may occur when the Heyweb extension is installed:

  • Pop-up advertisements
  • Pop-up notifications
  • Hijacked homepage
  • Hijacked search engine
  • Hijacked new tab page
  • Constant browser redirects
  • Other suspicious browser extensions installed
  • Other suspicious software installed
  • Slower browser performance
  • Slow and sluggish PC

The Heyweb extension and other extensions similar to it including Genius APP, Power App, and others are known to utilize unethical, deceptive, and aggressive advertising methods, including malicious advertising networks, in order to get onto a browser. Webpages and advertisements promoting the extension will attempt to force users to install them, or at least make it confusing, by continuously showing error messages.

The use of malicious advertising networks by the extension also means that it may bundle with or be advertised alongside third-party malware, adware, browser hijackers, spyware, ransomware, potentially unwanted programs, and other threats. Third-party threats provide an even greater security and privacy risk. It is recommended to scan your computer immediately to remove such threats.

How to remove Heyweb

Like most browser extensions, the Heyweb browser extension can be manually removed through browser settings. However, removing the browser extension through browser settings will not remove malware, adware, spyware, viruses, and other threats from an infected computer. To remove malware and other threats from an infected computer, we recommend scanning a computer with reputable security software that is known to detect and remove malware and other threats. Follow the guide below to completely remove Heyweb and malware from any computer.

How to remove the Heyweb extension

How to remove malware

How to remove tracking files and repair Windows registry

How to remove the Heyweb extension

Follow the instructions to remove the Heyweb extension from Google Chrome and Mozilla Firefox.

Google Chrome

1. Open the menu and go to More tools > Extensions

2. Click the Remove button

Mozilla Firefox

1. Open the menu and go to Add-ons

2. Click the Remove button

How to remove malware

Follow the instructions to remove malware, adware, browser hijackers, spyware, ransomware, viruses, and potentially unwanted programs (PUPs). The security software recommended in this removal guide is free to use. However, we recommend registering the software to secure your computing device and stop infections before they happen.

1. Download and install Malwarebytes.

malwarebytes scan

2. Once Malwarebytes is installed, click the Scan Now button to begin scanning the computer.

malwarebytes quarantine selected

3. When the scan is complete, click the Quarantine Selected button to remove all threats detected by Malwarebytes.

4. Reboot the computer.

5. Once the computer is rebooted, download and install HitmanPro or HitmanPro.Alert to perform a second-opinion scan and remove the remaining malware (if applicable). To download the executable file, fill out the information on their website (name and email address) and click submit.


6. Once HitmanPro is installed, click the Next button to begin scanning the computer.

7. When the scan is complete, click the Next button to remove all threats detected by HitmanPro.

How to remove tracking files and repair Windows registry

Follow the instructions to remove tracking files, remove browsing data, and repair the Windows registry.

1. Download and install CCleaner Free or CCleaner Professional.


2. Once CCleaner is installed, go to the Easy Clean tab.

ccleaner easy clean

3. Click the Analyze button to find trackers and junk files that CCleaner can remove.

ccleaner clean all

4. When the analysis is complete, click the Clean All button.

ccleaner scan for issues

5. Next, go to the Registry tab and click the Scan for Issues button.

ccleaner fix selected issues

6. When the scan is complete, click the Fix selected Issues… button.

ccleaner back up registry

7. As a precaution, click Yes to back up the registry before making changes to it and save the Reg File (.reg) file to your computer.

ccleaner fix all selected issues

8. Click the Fix All Selected Issues button and then click Close once all problems have been removed.

Sean Doyle

Sean Doyle is a tech author and engineer with over 20 years of experience in cybersecurity, privacy, malware, Google Analytics, online marketing, and other topics. Sean's content has been featured in numerous publications.

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