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WisenWizard virus

How to remove WisenWizard (Virus Removal Guide)

WisenWizard (also detected as PUP.Optional.Wisenwizard.A, WisenWizard virus) is a deceptive and intrusive piece of adware that serves pop-up advertisements across Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, and Apple Safari internet browsers. Once WisenWizard adware has been contracted internet users will become bombarded with pop-up advertisements that say something similar to “Ads by WisenWizard” on them.

WisenWizard virus

What is WisenWizard?

WisenWizard is an advertisement-supported program and web application that serves banner, skyscraper, pop-up, pop-under, and in-text hyperlink advertisements across Chrome, Firefox, Internet Explorer, and Safari. Advertisements displayed by this adware usually say something similar to “Ads by WisenWizard” on them. However, the advertisements may say something entirely different and be delivered by a third-party platform associated with the initial adware.

WisenWizard adware is a privacy concern because it displays ‘targeted’ advertisements to the internet user. Targeted advertisements can only be produced if the program has access to user browsing data and content on the webpages they visit. This means that WisenWizard adware can access and gather user browsing data, including  all browsing activities, bookmarks, app data, and browser history.

Furthermore, WisenWizard bundles with additional potentially unwanted programs, malware, and possible malicious threats. This means that in order to get rid of ads by WisenWizard and stop other unwanted computer symptoms from occuring it will be necessary to uninstall multiple programs from Windows Control Panel and remove multiple browser add-ons and extensions from Chrome, Firefox, Internet Explorer, and Safari. Many of these programs can not easily be found on a computer system without the use of third-party security scanners.

Third-party programs and malware that can bundle with WisenWizard adware will cause other issues aside from pop-up advertisements. Other issues include unwanted browser redirections to sponsored webpages, like Jogostempo.com, decreased computer productivity, and decreased internet speed.

WisenWizard adware and the additional programs that it bundles with also manufacture new tasks and change existing Windows start-up settings in order to run every time the operating system starts and remain enabled if disabled by the user. Programs and browser attachments that may arrive with this deceptive piece of adware can also cause other issues for computer and internet users aside from pop-up advertisements, including browser redirections and a loss in computer functionality and internet connectivity. Furthermore, if WisenWizard is manually removed, it is possibly that the adware or another one in its place will return before a week has passed.

How did WisenWizard get on my computer?

WisenWizard adware is primarily automatically contracted without consent or knowledge of the computer user through third-party programs and files that hev remained undetected on the computer system. The potentially unwanted programs and files that deliver the adware are usually contracted without user consent alongside freeware, shareware, torrent files, and other free downloadable content.

Computer and internet users who seek to download and install free items online may be presented with an opportunity to accept or decline a custom offer to install WisenWizard adware and other programs. However, the request to decline WisenWizard adware from installing is often presented in a very deceptive manner, which can make it confusing for a computer user. In some cases, the download manager may completely ignore the user request to decline WisenWizard from installing and the adware will install against user consent and knowledge.

[fancy_box title=”WisenWizard overview”]

  • WisenWizard extension can read and change all your data on the websites you visit and read and change your browsing history.
  • WisenWizard extension can manage your apps, extensions, downloads, and themes.
  • WisenWizard bundles with other potentially unwanted programs and malware.
  • WisenWizard is usually packed inside installers and downloaders from websites such as Cnet (download.com), Softonic, and others.
  • WisenWizard injects visited webpages with pop-up and in-text advertisements.
  • WisenWizard makes unwanted changes to existing Windows settings and schedules new tasks which allow it to run every time Windows starts and check to see if the program has been disabled. If the program is disabled it will enable itself.


How to remove WisenWizard (Removal Guide)

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Step 1: Remove WisenWizard extensions

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Google Chrome

1. Click the Customize and control Google Chrome icon on the top menu and navigate to More tools > Extensions.

2. Search for the WisenWizard extension in the list. Remove unwanted browser extensions individually by clicking the trashcan icon next to each one.

Mozilla Firefox

1. Type Ctrl+Shift+A.

2. Search for the WisenWizard add-ons on the Extensions and Plugin tab. Highlight each one individually and click remove.

Apple Safari

1. Click Safari and go to Preferences > Extensions.

2.  Find the WisenWizard extension in the list and click the Uninstall button.

Step 2: Uninstall WisenWizard from Windows

1. Open Windows Start Menu and go to the Control Panel.

2. On Windows Control Panel, click Uninstall a program or Add and remove a program in the Programs section.

3. Search for WisenWizard and other unwanted programs in the list of installed programs. Once an unwanted program is located, double click the item or select it with your mouse and click the Uninstall button. If you can not find this program in the list of installed program please see steps 3 and 4 below.

Step 3: Remove WisenWizard virus with Malwarebytes

1. Download and install the free or full version of Malwarebytes Anti-Malware. The full version enables real-time protection to block malware and unwanted programs from infecting your computer, while the free version is just a free scan and removal tool.

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2. Open the Malwarebytes Anti-Malware program.


3. Click the large Scan Now button or visit the “Scan” tab to manually run a scan.

Malwarebytes 2

4. When the malware scan is complete you will notice various detections such as PUP.Optional.Wisenwizard.A. Click the Remove Selected button and reboot your computer.

If you are still having issues with malware it is recommended to download and install a second opinion scanner such as HitmanPro by Surfright to eradicate existing malicious files and automatically repair corrupted settings.

Step 4: Cleanup and repair settings with CCleaner

1. Download and install the free or full version of CCleaner by Piriform.

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2. Open the program and go to Cleaner and click the Analyze button. After files and have been analyzed, click the Run Cleaner button on the bottom right of the program interface.

3. Go to Registry and click Scan for Issues. When the scan is complete click Fix selected issues… and then click the Fix All Selected Issues button.

CCleaner startup

4. Go to to Tools > Startup and search through each tab starting from Windows, Internet Explorer, all the way to Context Menu, for additional suspicious entries and click  Delete once anything suspicious is found to remove it.

If you are still experiencing issues removing potential WisenWizard malware after using this removal guide we recommend to perform a system restore/recovery or a reset/refresh for Windows 8.

Sean Doyle

Sean is a tech author and engineer with over 20 years of experience in cybersecurity, privacy, malware, Google Analytics, online marketing, and other topics. He is featured in several publications.

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