RelevantKnowledge

RelevantKnowledge (by TMRG, Inc.) is cross-browser adware and a Potentially Unwanted Program (PUP) that has been flagged by numerous internet security analysts for suspicious behavior. This program, browser add-on, and browser extension often bundles with additional potential malware and malicious files.

Once RelevantKnowledge is installed, the adware will begin to access, observe, and collect user information, such as a user’s complete browsing activity and history. The browser add-on and extensions will also have permissions that allow them to change existing internet browser settings of Google Chrome, Mozilla Firefox, and Microsoft Internet Explorer, such as bookmarks and themes. Furthermore, the program and associated items can also change the homepage and internal search engine of affected browsers and read and modify all your data on the websites you visit in order to cause unwanted browser redirects to websites such as Lasaoren and display pop-up advertisements.

RelevantKnowledge uses collected user information in order to generate targeted advertisements. Most of the time, these advertisements can be identified by text that says “Ads by RelevantKnowledge.”

This program can also be used to display pop-up advertisements and surveys on Windows Desktop.

1. Automatic Removal Guide

Use the instructions below to automatically remove RelevantKnowledge and third-party malware, as well as automatically remove unwanted search engines from your installed internet browsers.

Malwarebytes Anti-Malware

1. We highly recommend writing down the toll free number below in case you run into any issues or problems while following the instructions. Our techs will kindly assist you with any problems.

2. Install the free or paid version of Malwarebytes Anti-Malware.

3. Once Malwarebytes is installed, run the program. *Malwarebytes may automatically begin to update and scan your computer at this point.

4. Once the Malwarebytes program has been open, if a scan has not initiated, please click the large Scan Now button or visit the “Scan” tab to initiate a scan. Before the scan is started Malwarebytes may ask to update the software, make sure to do so if prompted to.

5. Once the scan is complete, click the Quarantine All button to remove the files.

6. You may also chose to visit the History tab and click Delete All to remove these files from the Quarantine log, although these files no longer prove a threat.

CCleaner by Piriform

CCleaner can be used to automatically repair internet browser settings, system startup up settings, and uninstall unwanted software.

1. Install the free or paid version of CCleaner by Piriform.

2. Once installed, open the program and navigate to Cleaner > Windows/Applications and click the Analyze button. Afterwards, click the Run Cleaner button on the bottom right of the program interface.

3. Next, navigate to Tools > Startup and search through each tab starting from windows, internet explorer, etc., all the way to Content Menu, for additional suspicious entries and click Disable and Delete once anything is found.

4. To automatically uninstall unwanted software, navigate to the Uninstall tab and search for the program in the list of installed programs. Uninstall the unwanted software as selected by clicking the Run Uninstaller button.

2. Manual Removal Guide

Use the instructions below to manually uninstall RelevantKnowledge adware from Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8.

How to uninstall RelevantKnowledge

1. Access Windows Start Menu and navigate to the Control Panel (on Windows 8, right click the bottom left corner to access the Windows 8 Start Menu).

2. Click Uninstall a program or Add and remove a program.

3. In the list of installed programs search for RelevantKnowledge by TMRG, Inc. and other potentially unwanted software. Once the adware program is located, double click the unwanted program(s) or highlight them in the list and click the Uninstall button.

How to remove RelevantKnowledge add-ons and extensions

Use the instructions below to remove RelevantKnowledge add-ons and extensions from Chrome, Firefox, and Internet Explorer. It may be necessary to remove third-party browser attachments.

Google Chrome

1. Click on the Customize icon (wrench or 3 bar icon) next to the address bar and navigate to Tools > Extensions.

2. Search for the RelevantKnowledge extension and remove it by clicking the trashcan icon next to it.

Mozilla Firefox

1. Type Ctrl+Shift+A.

2. On the Extensions and Plugin search for the RelevantKnowledge add-on and remove it.

Microsoft Internet Explorer

1. Click Tools and select Manage add-ons.

2. On the Toolbars and Extensions tab search for the RelevantKnowledge add-on and remove it if located.