How to remove RelaySoft (Virus Removal Guide)

RelaySoft (RelaySoft virus, Relay Soft) is adware that generates pop-up and in-text advertisements across Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, and Apple Safari. If RelaySoft adware is contracted internet users will notice pop-up advertisements that containing text that says “Ads by RelaySoft.”

If you notice pop-up ads by RelaySoft while browsing the web, your computer is infected with adware. It may arrive as a program, inside a third-party program, or be directed through browser attachments. But that’s not all. This adware is also known to bundle alongside other unwanted programs and malware.

RelaySoft adware and the additional programs that it bundles with schedule new tasks and change existing system start-up settings in order to run every time Windows starts and remain enabled. Programs and browser attachments that may arrive with this adware infection can also cause additional issues for computer and internet users not relating to pop-up advertisements, including browser redirections and a loss in computer and internet functionality.

Even though the RelaySoft virus is not technically defined as a computer virus or malicious parasite, the unwanted program is still a threat or the sign of a very severe computer infection. Since RelaySoft is known to download and install alongside third-party malware, malicious files, and additional potentially unwanted programs (PUPs), including browser hijackers like Jogostempo.com, it will be necessary to uninstall multiple programs and remove multiple browser objects in order to stop all unwanted activities caused by this program and others from occurring. Apart from manually eradicating the program and others that it bundles with, files may remain undetected to the average computer user. That is why the professional internet security community recommends to use a reputable anti-malware product to remove RelaySoft and malicious files that it may bundle with.

How did RelaySoft get on my computer?

RelaySoft and the unwanted programs that it bundles with are usually always contracted without the consent or knowledge of the computer user. The adware is used to promote free downloadable content from a variety of locations on the web; therefor it bundles with multiple objects. Free downloadable content that this adware may bundle with includes freeware, shareware, torrents, and more.

Users who wish to consciously and manually install freeware may be given the opportunity to accept or decline an offer to install RelaySoft adware and other objects alongside the freeware during the installation and setup process; However, the user request to decline the adware from installing is often ignored by the program or presented in a deceptive manner and the adware will install anyways.

This program and objects that it bundles with can also be promoted and contracted through questionable advertisements. These advertisements are usually dishonest, misleading, and can cause the program to automatically download and install once they’re clicked on.

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• RelaySoft can read and change all your data on the websites you visit and read and change your browsing history.
• RelaySoft can manage your apps, extensions, downloads, and themes.
• RelaySoft bundles with other potentially unwanted programs and malware.
• RelaySoft is usually packed inside installers and downloaders from websites such as Cnet (download.com), Softonic, and others.
• RelaySoft injects visited webpages with pop-up and in-text advertisements.
• RelaySoft makes unwanted changes to existing Windows settings and schedules new tasks which allow it to run every time Windows starts and check to see if the program has been disabled. If the program is disabled it will enable itself.

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How to remove RelaySoft (Removal Guide)

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• Step 1: Remove RelaySoft extensions
• Step 2: Uninstall RelaySoft from Windows
• Step 3: Remove RelaySoft virus with Malwarebytes Anti-Malware
• Step 4: Cleanup and repair settings with CCleaner by Piriform
• For Tech Support Call: 1-888-879-0084

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Step 1: Remove RelaySoft extensions

We recommend that you write down the toll free number below in case you run into any issues or problems while removing this infection. Our techs will kindly assist you with any problems.

1. Click the Customize and control Google Chrome icon on the top menu and navigate to More tools > Extensions.

2. Search for the RelaySoft extension in the list. Remove unwanted browser extensions individually by clicking the trashcan icon next to each one.

Mozilla Firefox

1. Type Ctrl+Shift+A.

2. Search for the RelaySoft add-ons on the Extensions and Plugin tab. Highlight each one individually and click remove.

Apple Safari

1. Click Safari and go to Preferences > Extensions.

2.  Find the RelaySoft extension in the list and click the Uninstall button.

Step 2: Uninstall RelaySoft from Windows

1. Open Windows Start Menu and go to the Control Panel.

2. On Windows Control Panel, click Uninstall a program or Add and remove a program in the Programs section.

3. Search for RelaySoft and other unwanted programs in the list of installed programs. Once an unwanted program is located, double click the item or select it with your mouse and click the Uninstall button. If you can not find this program in the list of installed program please see steps 3 and 4 below.

Step 3: Remove RelaySoft virus with Malwarebytes

1. Download and install the free or full version of Malwarebytes Anti-Malware. The full version enables real-time protection to block malware and unwanted programs from infecting your computer, while the free version is just a free scan and removal tool.

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2. Open the Malwarebytes Anti-Malware program.

3. Click the large Scan Now button or visit the “Scan” tab to manually run a scan.

4. When the malware scan is complete, click the Remove Selected button and reboot your computer.

Step 4: Cleanup and repair settings with CCleaner

1. Download and install the free or full version of CCleaner by Piriform.

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2. Once installed, open the program and navigate to Cleaner > Windows/Applications and click the Analyze button. Afterwards, click the Run Cleaner button on the bottom right of the program interface.

3. Next, navigate to Tools > Startup and search through each tab starting from windows, internet explorer, etc., all the way to Content Menu, for additional suspicious entries and click Disable and Delete once anything is found.