How to remove Snapdo (Virus Removal Guide)

Snapdo by Resoft (also searched for as Snap.do) is a questionable search engine and title of a potentially unwanted program (PUP) in the browser hijacker category of computer threats. Unwanted programs used to promote snap.do including the Snapdo program for Windows often install without user consent and change your existing internet browser settings such as the homepage and default search engine. This causes internet browsers to start-upon and redirect to search.snap.do, snapdo.com, and other webpages when you open a new browser window, open a new browser tab, or search the web using the browser address bar.

Search Snap Do Virus

Snap.do utilizes one of multiple programs, browser helper objects (BHOs), and browser attachments to change your browser settings. This means that you may need to uninstall various unwanted programs and remove multiple browser add-ons and extensions to get rid of this infection. Google Chrome, Mozilla Firefox, and Microsoft Internet Explorer.

snapdo

Snapdo programs and browser attachments have public permissions set allowing them to access, gather, and control user data and user settings. Information collected by Snap.do malware include all of your browsing activities, bookmarks, and history. This information is often used for a wide variety of marketing purposes and may warrant unsolicited targeted advertisements.

How to remove Snapdo

This snapdo removal guide will completely remove the “snapdo virus” in order to stop browser redirects to snap.do, search.snap.do, and snapdo.com.

Step 1: Scan your computer for malware

1. We highly recommend writing down the toll free number below in case you run into any issues or problems while following the instructions. Our techs will kindly assist you with any problems.

1-866-521-2427
if you need help give us a call

2. Install the free or full version of Malwarebytes Anti-Malware. The full version enables real-time protection to block malware and unwanted programs from infecting your computer, while the free version is just a free scan and removal tool.

3. Once Malwarebytes is installed, run the Anti-Malware program. Malwarebytes may automatically begin to update and scan your computer at this point.

malwarebytes

4. Once Malwarebytes has been opened, if a scan or update has not automatically initiated, please click the large Scan Now button or visit the “Scan” tab to manually run a scan. Before the scan is started Malwarebytes may ask to update the software, make sure to do so if prompted to.

malwarebytes anti-malware

5. Once the scan is complete, click the Quarantine All button to isolate and remove the detected files. You may be asked to reboot your computer after removal to completely remove detected files.

malwarebytes quarantine log

6. You can chose to visit the History tab and click Delete All to remove these files from the Quarantine log, although these files no longer provide a threat.

If you are still having issues with malware it is recommended to download and install a second opinion scanner such as HitmanPro by Surfright to eradicate existing malicious files and automatically repair corrupted settings.

Step 2: Clean up and repair settings

1. Install the free or full version of CCleaner by Piriform.

Purchase CCleaner for $24.95* Free Download

CCleaner Analyze Cleaner

2. Once installed, open the program and navigate to Cleaner and click the Analyze button. Afterwards, click the Run Cleaner button on the bottom right of the program interface. This will clean up unnecessary junk that may have been introduced to your computer.

CCleaner Startup

3. Next, navigate to Tools > Startup and search through each tab starting from Windows, Internet Explorer, etc., all the way to Content Menu, for additional suspicious entries and click Disable and Delete once anything you do not recognize is found. This will help you locate and remove unwanted browser attachments and repair other settings.

Step 3: Manually uninstall Snap.do

1. Access Windows Start Menu and navigate to the Control Panel (on Windows 8, right click the bottom left corner to access the Windows 8 Start Menu).

Uninstall a program

2. Click Uninstall a program or Add and remove a program.

Uninstall Snapdo Malware

3. In the list of installed programs search for Snap.do or other program used to promote the search engine. Once the program is located, double click it or select the program in the list and click the Uninstall button to begin the uninstall process.

Step 4: Manually remove browser attachments

Google Chrome

1. Click on the Customize icon (wrench or 3 bar icon) next to the address bar and navigate to More tools > Extensions.

2. Search for the Snap.do extension and remove it by clicking the trashcan icon next to it.

Mozilla Firefox

1. Type Ctrl+Shift+A.

2. On the Extensions and Plugin search for the Snap.do add-on and remove it.

Microsoft Internet Explorer

1. Click Tools and select Manage add-ons.

2. On the Toolbars and Extensions tab search for the Snap.do add-on, click it, and click the Remove button.

Step 5: Remove Snap.do search engine

  • In Mozilla Firefox, click the small search magnify glass near the search box (not url/search field) and click “Manage Search Engines…”. Remove search.snap.do, snapdo.com, and other webpages from the list of search providers by highlighting the selections and clicking remove.
  • In Microsoft Internet Explorer navigate to Tools > Manage Add Ons > Search Providers and remove search.snap.do, snapdo.com, and other webpages from the list.
  • In Google Chrome, click the customize icon (wrench or 3 bars) and navigate to Settings > Manage search engines… click the X next to search.snap.do, snapdo.com, and other webpages to remove them.

Please note, If http://www.snap.do/ is set as Google Chrome’s default search engine, add (or select) a new search engine (such as Google.com) and select the new search engine as the default search engine, then remove the unwanted search engine by clicking the X next to it.

Step 6: Remove Snap.do from homepage

  • In Mozilla Firefox navigate to Tools > Options or click Firefox in the top left corner and click Options > Options. Under the General tab remove search.snap.do, snapdo.com, or other webpage from the “Home Page:” field and replace it with your preferred home page URL.
  • In Microsoft Internet Explorer navigate to Tools >Internet Options. Remove search.snap.do, snapdo.com, or other webpage from the Home Page field and replace it with your preferred URL.
  • In Google Chrome click the customize icon (wrench or 3 bars) and navigate to Settings.Click “Set pages” under the On startup option. Remove search.snap.do, snapdo.com, or other webpage and replace it with your preferred homepage URL.

Sean Doyle

Sean Doyle is a tech author and engineer with over 20 years of experience in cybersecurity, privacy, malware, Google Analytics, online marketing, and other topics. Sean's content has been featured in numerous publications.

84 Responses

  1. stockyman says:

    Dude, you are awesome, it worked for me. Thanks.

  2. Riley says:

    I have completed both steps 1 and 2 but i am struggling with step 3. When i go into control panel and click uninstall on either snap.do or snap.do Engine, I am finding it to be unresponsive. Yet if i click uninstall on any other program, it works without fail. Is there anything i can do?

    Thanks

  3. Dougie says:

    i found this on another website and its something that is left out of this guide and was driving me crazy

    in firefox, snapdo will open its own search page in a new tab and none of the malware software will fix this, however. go to the “about:config” page (without the quotes) firefox will say something about voiding your warranty but click the button to continue.
    once on the page find the line that is labeled “browser.newtab.url” and right click on it, select modify, this will give you a dialogue box which will allow you to set whatever web page you want as your new tab page. if you want the firefox thumbnail page of recently used sites then set this to “about:newtab” (without the quotes)

    hope thats usesfull 🙂

  4. Freddy says:

    Thank you!

  5. Anonymous says:

    thanks a lot

  6. Kevin says:

    If anyone should be subjected to a DOS attack it is these types of assholes that do nothing but destroy the Internet

  7. radha says:

    thanks that was quick share indeed! have uninstalled , hope it works now

  8. Kei says:

    Thanks a bunch for all the steps to overcome snapdo! Welcome back google chrome. All thanks to u!

  9. HijackedBySnapDo says:

    Thank you so much for this tutorial. Was extremely helpful and helped me make sense of an increasingly frustrating situation. Thanks again!

  10. Peter Slingsby says:

    I run windows 8 on my laptop, chrome is infected with Snap-Do. I cannot find any reference to snap-do in programs or reg-edit. I have purchased Malware bytes and have performed a thorough search of the computer and H-Drives-backups to no avail. I have uninstalled chrome and reloaded — still the same. One thing I did notice, I fired up the computer one time without turning the wireless net on and a name came up in the web search box at the top of the screen ‘feed snap-do . com’ came up when I tried to access chrome?? would the malware only be coming in when I try and fire up Chrome?
    explorer appears to be unaffected by snap-do.
    hope you can help
    Petr

    • Adn says:

      Same problem as Peter.

      • Sean Doyle says:

        I am not sure of the issue you are referencing to.

        Though it is boldy simple: You must uninstall software that is causing unwanted symptoms.

        Look through your Control Panel for unwanted software and uninstall any if found. If you do not find any software to remove (which I doubt – It’s there) I recommend to search in C: > Program Files for a folder that represents software you are not familiar with. If you find unfamiliar software, go into the folder and click the uninstall.exe file to remove the software.

        Freeware and shareware, or free software you downloaded online might be the culprit.

        You may also want to check your browser shortcuts by right clicking the browser’s icon and making sure they are not set to snap.do, etc.

        Another very simply solution is to use the instructions in this article for the free or full version of CCleaner by Piriform.

      • Anonymous says:

        same

    • ram says:

      first see if you have a program called Protector it’s by the publisher Conduit. I have this same problem. I’ve read online it’s getting harder and harder to track its source and this surely is true! I’ve tried everything. I just uninstalled the program so hopefully it will work

  11. Anonymous says:

    Thank you so much for the help!!!! It was an amazing explanation!!!! I thought I could not done it by myself at all but your instructions were amazing!

  12. Anonymous says:

    Thank you so much for the help!!!! It was an amazing explanation!!!!

  13. Anonymous says:

    Sometimes it is also installed as QUICK SHARE..
    (1) Uninstall program
    (2) Scan registry for issues with CC CLEANER

    that’s it..

  14. Anonymous says:

    Thanks for the advice!!!

  15. Anonymous says:

    great help.. thanks!

  16. Anonymous says:

    These instructions were great! Easy to follow and worked!! Thank you.

  17. Anonymous says:

    thank you! great tutorial!!

  18. CCTV Installer says:

    Well done! This is the best and most complete tutorial to remove this crap from your computer.

  19. Anonymous says:

    SNAPDO SUCKS IT HJACKED MY COMPUTER AND IT WONT GO AWAY I THINK ITS STUPID

  20. Anonymous says:

    Note that if you need to remove the search provider, set another one (e.g., google) as the default. Otherwise, the remove button is disabled.

  21. Abbie says:

    Thank you so much for this. I was just trying to watch a movie, and the site forced me to install this…got everything fixed. Thank you again!

  22. Brett says:

    Thanks Sean! I contracted Snap.do when trying to download a free zip app. This advice was super helpful.

  23. Anonymous says:

    Thanks a lot. Very helpful.

  24. Anonymous says:

    I was attempting to download a program I need for class and this piggy backed it’s way onto my system. Luckily I knew I didn’t download it so I refused to use the search engine and have only looked up ways to remove the program. Your site has been the most useful thus far.

  25. Anonymous says:

    Thank you so much. I accidentally downloaded this off the internet for a ‘survey’ thing, and it was my homepage. I was kinda annoyed and changed my homepage back to what it was, but it kept reappearing. I searched how to uninstall it, and came upon this site, where the corresponding article admittedly freaked me out a bit, but it helped a lot. Thanks!

  26. I got it from tweetcaster
    thanks for the help

  27. Anonymous says:

    Just wanted to say thank you. This did the trick

  28. Kera says:

    Thank you! After downloading Gimp suddenly snap.do was all over my computer and no matter how many times I changed my settings, it kept reappearing. So annoying! Finally gone now.

  29. Anonymous says:

    Very helpful. Thank you so much.

  30. Anonymous says:

    thanks!

  31. Anonymous says:

    **** these little hacker *******

  32. Anonymous says:

    THIS WAS UNBELIEVABLY HELPFUL THANK YOU SO MUCH.

  33. Anonymous says:

    thank you!

  34. Dave says:

    Thank you. That was really helpful.

  35. Anonymous says:

    Thanks

  36. Anonymous says:

    Thank You

  37. Anonymous says:

    so after i had removed every thing i am safe once again right?

  38. Debbie says:

    Thank you Thank you Thank you. You are a life and computer saver. I have been having problems for a few days an honestly thought I was going to have to restore my computer to its very beginning stages, which I hate doing. I have to much on here I am in college and I have all my assignments and such along with my business stuff (and yes I do keep a lot on thumb drives). I can not afford to have my computer down for any length of time. You saved me so much time and hassle. whats your address I am going to send you some Christmas Cookies. lol Whats your favorite?

    • Anonymous says:

      I just found this today and have had snapshit on my comp for about a week. I didnt understand how it got there. Whoever wrote this page deserves some present for xmas ferser. P.s. ur comment helped me trust this site to ahah thx

  39. Jeremy says:

    That really helped. Thanks!

  40. Anonymous says:

    great work. THANKS!!!

  41. Anonymous says:

    great stuff, thanks

  42. Jacob Freeland says:

    Thank You!

  43. Anonymous says:

    done! thx from turkey…

  44. Anonymous says:

    thank you so much!

  45. Dana says:

    Thank you so much. Followed to teh letter & all is fine again!

  46. cmh says:

    when i go to the bar at the top of imternet explorer i type something in and it goes to snap.do? i got rid of it for homepage…

  47. Snap.do hater says:

    Thank you

  48. Josh says:

    Thank you so much! I kept deleting the snap.do in the “Manage web browsers” page in chrome, but it kept coming back. Now I think I took care of it.

    I just wanted to say thank you very much! I actually think snap.do was slowing my computer down because it has now been running faster ever since I uninstalled it.

  49. Ishtiaq Ahme says:

    very informative. Thanks

  50. mg1 says:

    If you use Firefox, to remove the auto search hijack (when you use the address bar to search)…

    Type about:config in the Firefox address bar
    search for “snap” in search bar in the config menu
    right click value that has the snap.do url
    click reset
    voila

  51. Anonymous says:

    I would never have found all of this on my own. Thank you.

  52. pete says:

    Fixed it now, thanks

  53. Anonymous says:

    Thank you very much. Simple and clear!

  54. Anonymous says:

    Mate you’re a god… Each time I deleted it from my extensions and new page settings but it always came back… Thanks a million:)

  55. Anonymous says:

    Thank you very much.

  56. Cynthia says:

    Thanks. REALLY helpful and easy to follow.

  57. Billy says:

    Thanks, really helpful.

  58. Nina says:

    thanks,this really helped 🙂

  59. Eric says:

    It won’t show snap.do in the control panel

  60. Donald Soper says:

    Thankyou ,nice and easy to follow ,cheers

  61. Charles says:

    Thanks a lot dude for this tutorial! This snap.do thing was driving me crazy!

  62. Northern says:

    Thank YOU !
    Snap.do you are Poo ! F You !
    Ahaha, i’m a poet and i didn’t no it. Oh shit there i go again……

  63. Anonymous says:

    thank you. Snap.do is a pain to remove. Is there a registry entry for snap.do that I need to look for?

  64. Hilary Fox says:

    MG1. Brilliant! Thank you so much.

  1. February 2, 2013

    […] it. Also, go to your browser settings and delete any search engines related to Snap.Do or ReSoft. Here is a more comprehensive article about Snap.Do and how to completely remove […]

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