How to remove Driver Support (Virus Removal Guide)

Sean Davis

Sean is an engineer from Los Angeles, California. His primary focuses include internet security and web spam. Google+

5 Responses

  1. Bob D says:

    In several sites, driver Support is categorized as Malware. You need to clean it out

  2. anon says:

    I installed their driver product and their new active optimization product. The optimization purports to make my startup faster and my computer quicker. I can’t see any improvement in the PC performance and I checked what apps were using my resources at startup, using task manager and, lo and behold, after two minutes and lasting up to 5 minutes after turning on my PC, the top process using the most resources was drivers support. It actually made my startup twice as long as before. What a scam

  3. Anon says:

    Correction: Panther is a valid windows directory and logfile area that was updated during this experience, hence I was confused by the stress of the experience and the date and timestamps that appeared to add up at the time. However, they did show me false information about my computer and the rest of my post reflects what happened. Hope this helps somebody.

  4. Anon says:

    I had a bad experience with driver support. I had to phone in to activate the software. They then put me under a lot of pressure to pay again to the tune of about 200 pounds for some scanning software as they claimed that my computer was compromised by a virus that had shut down essential services. I had built my computer from scratch days before so I knew this was a con. Especially as I have advanced Norton installed. Subsequently I discovered that they had installed a directory and software called Panther, which hosted the commands that they typed into command prompt that made it look like all security related services, including windows updates, had been stopped. They claimed that they were showing me the “brain of my computer”. Shame they didn’t realise that I have a PhD in computer science whilst they were telling me this. I turned on them and refuse to give them any more money and successfully, to their credit, claimed a refund. Then I cleaned my computer of what they had done. Although as far as I am concerned no damage was done, to the less technical and aware, in many ways this was nothing less than nasty and criminal. This was serious pressure and a clear confidence trick to extort money. It included challenging me to know what certain obscure directories were, as an attempt to destroy my confidence, that I since checked are part of the normal windows installation. They even pretended to know me at one point to presumably lower my defences and go along with the scam. None of this fair to anyone, is nasty, threatening and nothing less than dangerous and aimed at the vulnerable. I hope my experience helps others when such semi technical limited scum try it on. Stand your ground, be confident and don’t fall for it. Tell ’em to sod off! They are worth nothing less.

  5. Janet says:

    I am not tech savvy and likely quite cyber naive. After “fixing” 4 drivers today using a purchased Driver Support product, I cannot connect to my WIFI. The message I get is “Problem with driver for wireless network connection adapter”. Now what do I do? My original driver issue was with Realtek Audio…

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