ProtectedIO (Virus Removal Guide)

ProtectedIO (ProtectedIO virus, ProtectedIO Toolbar) is detected as malware or a potentially unwanted program by many reputable security programs. It is known to use deceptive tactics to exploit a computer system and cause issues for computer users.

ProtectedIO

What is ProtectedIO?

ProtectedIO is promoted as a program that protects your computer from trojans, viruses and identity theft, without anti virus software.

  • Installs standalone browser add-ons, extensions, and browser helper objects, including ProtectedIO Chrome Toolbar, ProtectedIO Toolbar, ProtectedIO version 1.0.
  • Accesses browsing data (all browsing activities, bookmarks, and history) and modifes browser settings (homepage, new tab, browser shortcut, and default, managed, or provided search engines).
  • Serves targeted advertisements (including banner ads, in-text advertisements that appear as hyperlinked text, and pop-under advertisements).

ProtectedIO virus

  • Causes browser redirects to search.protectedio.com and other webpages.
  • Allows additional unwanted programs to automatically install without user knowledge.
  • Bundles with malware and malicious files without user knowledge.

uninstall ProtectedIO

  • Does not completely uninstall from a computer.

ProtectedIO virus scan

  • ProtectedIO_Setup
Antivirus Result Update
Ad-Aware Gen:Trojan.StartPage.5OW@aaun53ji 20150212
Antiy-AVL Trojan[:HEUR]/Win32.StartPage 20150212
Avast Win32:Malware-gen 20150212
Avira TR/StartPage.1306593 20150212
Baidu-International Trojan.Win32.StartPage.Af 20150211
BitDefender Gen:Trojan.StartPage.5OW@aaun53ji 20150212
Emsisoft Gen:Trojan.StartPage.5OW@aaun53ji (B) 20150212
F-Secure Gen:Trojan.StartPage.5OW@aaun53ji 20150212
GData Gen:Trojan.StartPage.5OW@aaun53ji 20150212
Ikarus Trojan.SuspectCRC 20150212
Kaspersky HEUR:Trojan.Win32.StartPage 20150212
McAfee Artemis!AD990E730F34 20150212
McAfee-GW-Edition BehavesLike.Win32.BadFile.tc 20150211
MicroWorld-eScan Gen:Trojan.StartPage.5OW@aaun53ji 20150212
Sophos Mal/Generic-S 20150212
Tencent Win32.Trojan.Startpage.Lpvd 20150212
TrendMicro-HouseCall Suspicious_GEN.F47V0119 20150212

How did ProtectedIO get on my computer?

ProtectedIO is contracted without knowledge alongside downloadable content, such as freeware, shareware, torrents, and other items. In many cases users may be given the opportunity to accept or decline a custom offer to install this adware and other programs; However, the offer to decline the program is often ignored or presented in a deceptive manner.

ProtectedIO malware can also be contracted without knowledge from questionable advertisements, most notably found on media sharing websites and websites that promote prohibited content, as well as email messages. In many scenarios, questionable advertisements may claim that an update or other item needs to be installed in order to trick users into clicking the ads and installing potentially harmful content.

How to remove ProtectedIO

Step 1: Scan your computer for malware

1. We recommend that you write down the toll free number below in case you run into any issues or problems while removing ProtectedIO. Our techs will kindly assist you with any problems.

1-866-521-2427
if you need help give us a call

2. Install the free or full version of Malwarebytes Anti-Malware. The full version enables real-time protection to block malware and unwanted programs from infecting your computer, while the free version is just a free scan and removal tool.

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3. Open the Anti-Malware program after the program is installed.

malwarebytes

4. Click the large Scan Now button or visit the “Scan” tab to manually run a scan. Before the scan is started Malwarebytes may ask to update the software, make sure to install updates if prompted to do so.

5. Once the malware scan is complete, click the Quarantine All button and reboot your computer.

If you are still having issues with potential ProtectedIO malware after using Malwarebytes it is recommended to download and install a second opinion scanner such as HitmanPro by Surfright to eradicate existing malicious files and automatically repair corrupted settings.

Step 2: Cleanup and repair settings

1. Install the free or full version of CCleaner by Piriform.

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CCleaner Analyze Cleaner

2. Once installed, open the program and navigate to Cleaner > Windows/Applications and click the Analyze button. Afterwards, click the Run Cleaner button on the bottom right of the program interface.

CCleaner Startup

3. Next, navigate to Tools > Startup and search through each tab starting from windows, internet explorer, etc., all the way to Content Menu, for additional suspicious entries and click Disable and Delete once anything is found.

4. To automatically uninstall ProtectedIO using CCleaner, navigate to the Uninstall tab and search for the program in the list of installed programs. Uninstall the unwanted software as selected by clicking the Run Uninstaller button.

Step 3: Uninstall ProtectedIO from Windows

1. Access Windows Start Menu and navigate to the Control Panel (on Windows 8, right click the bottom left corner to gain access to the Windows 8 Start Menu. Windows 8 may also select Programs and Features).

2. In Windows Control Panel, click Uninstall a program or Add and remove a program in the Programs section.

ProtectedIO removal

3. In the list of installed programs, search for ProtectedIO. Once the program is located, double click the unwanted program or select it with your mouse and click the Uninstall button. *Follow any on-screen instructions that may prompt to remove this program. Repeat the steps to remove additional unwanted programs.

4. Restart your computer.

Step 4: Remove ProtectedIO browser attachments

Google Chrome

1. Click on the Customize icon (3 bar icon) next to the address bar and navigate to More tools > Extensions.

ProtectedIO Chrome Toolbar

2. Search for the ProtectedIO extension and other suspicious extensions and remove them individually by clicking the trashcan icon next to it.

Mozilla Firefox

1. Type Ctrl+Shift+A.

2. On the Extensions and Plugin search for the ProtectedIO add-on and other suspicious add-ons and remove them if located.

Microsoft Internet Explorer

1. Click Tools and select Manage add-ons.

2. On the Toolbars and Extensions tab search for the ProtectedIO add-on, click it, and click the Remove button. Remove other suspicious add-ons if found. If the Remove button does not appear you must first uninstall associated software through the Control Panel.

If you are still experiencing issues removing potential ProtectedIO malware after using this removal guide we recommend to perform a system restore/recovery or a reset/refresh for Windows 8.