What is the WSmile virus?
The WSmile virus is a name used to describe a variant of WannaSmile ransomware that encrypts personal computer files, adds the .WSmile file extension to the end of the filename, and drops a file named How to decrypt files.html throughout the computer.
Once the WSmile virus has encrypted files and appended them with a new extension, it will show the ransom note in attempt to gather a ransom payment from the victim. The ransom note states that your data was encrypted and describes how to purcahse a decryption key to decrypt files.
Paying the ransom does not guarantee that the infection will be removed and won’t occur again in the future.
How to remove the WSmile virus
The WSmile removal steps on this page explain how to remove the WSmile virus (ransomware) and recover encrypted files with the .WSmile extension.
1. Remove malicious files with Malwarebytes
2. Open the executable file (mb3-setup.exe or other) to begin installing Malwarebytes.
3. In some versions of the installation file you can simply select your language and click Next to install the program; Otherwise, select your language, click Next, then select “I accept the agreement,” click the Next button several times, and then click the Install button to install Malwarebytes. Click Finish once the install process is complete.
4. Open Malwarebytes and click the Scan Now button on the Dashboard to begin scanning your computer.
5. Click the Quarantine Selected button once the scan is finished.
6. If Malwarebytes says “All selected items have been removed successfully. A log file has been saved to the logs folder. Your computer needs to be restarted to complete the removal process. Would you like to restart now?” click the Yes button to restart your computer.
2. Clean up and repair associated issues with CCleaner
2. Open the executable file (ccsetup.exe or other) to begin installing CCleaner.
3. Click the Install button to begin stalling the program.
4. Click Run CCleaner to open the program when installation is complete.
5. Select the Cleaner tab and click the Analyze button.
6. When the Analyze process is complete click the Run Cleaner button to clean all files.
7. Next, select the Registry tab and click the Scan for Issues button to scan for issues in your registry.
8. When the scan is complete click the Fix selected Issues button and Fix All Selected Issues button to fix the issues.
9. Next, select the Tools tab and click Startup. Examine each area, search for suspicious entries, and delete any suspicious startup entries by selecting the entry and clicking the Delete button.
10. Next, click Browser Plugins and search each internet browser for unwanted browser add-ons and extensions. Click the extension you want to delete and click the Delete button to remove it.
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Alternative methods are suggested if there are issues removing WSmile ransomware from an infected computer.
How to Restore your computer
If a restore point has previously been established on your machine you will be able to perform a system restore in order to restore your machine to a date and time before it was infected. You will lose files on your computer that were obtained prior to the restore point.
There are several options to restore your computer. Most computers have their own restore software that can be found by performing a search. Additionally, computers that run the Windows Operating System have a default restore program that can also be found by performing a search.
A boot screen that can be used to access options to restore your computer can be reached by rebooting your computer and pressing the F8 key once the manufacture screen is displayed.
How to Recover your computer to factory settings
A system recovery (or reset) will recover your computer to factory settings. You will lose the current programs and files on your computer.
There are several options to recover your computer to factory settings. Most computers have their own recovery software that can be found by performing a search. Additionally, computers that run the Windows Operating System have a default recovery program that can also be found by performing a search.