The BrowserSupport virus (Browser Support virus) is a term often used to identify cross-browser adware that uses deceptive tactics to access a computer and display targeted advertisements on the websites you visit. BrowserSupport adware is not technically a computer virus, but can be harmful and additionally used to perform many tasks users find undesirable.
What is BrowserSupport?
BrowserSupport is promoted as a free internet utility (freeware) that can be used to display online deals, coupons, and sales for the products you view online. According to publishers, the adware is also promoted to help you search for keywords and phrases better.
- BrowserSupport has access to browsing data (including all browsing activities, bookmarks, and history) and can modify existing browser settings (including the homepage, new tab settings, and default, managed, or provided search engine).
- BrowserSupport serves targeted advertisements (including banner ads, in-text advertisements that appear as hyperlinked text, and pop-under advertisements).
- BrowserSupport allows additional unwanted programs to automatically install without user knowledge.
- BrowserSupport can bundle with third-party malware and malicious files without user knowledge.
How did BrowserSupport get onto my computer?
BrowserSupport adware and similar objects are commonly contracted alongside downloadable content, such as freeware, shareware, torrents, and other items. In many cases users may be given the opportunity to accept or decline an offer to install this adware and other programs; However, the offer to decline the object(s) is often ignored or presented in a deceptive manner.
Potential BrowserSupport malware can also be contracted from questionable advertisements, most notably found on media sharing websites and websites that promote prohibited content. In many scenarios, questionable advertisements may claim that an update or other item needs to be installed in order to trick users into clicking the ads and installing potentially harmful content.
How to remove BrowserSupport
This BrowserSupport removal guide will help you remove BrowserSupport virus, potentially unwanted programs, malware, and get rid of ads by BrowserSupport (Browser Support) on Google Chrome, Mozilla Firefox, and Microsoft Internet Explorer.
- Step 1: Scan your computer for malware
- Step 2: Cleanup and repair settings
- Step 3: Uninstall BrowserSupport from Windows
- Step 4: Remove BrowserSupport browser attachments
- For Tech Support Call: 1-888-879-0084
Step 1: Scan your computer for malware
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2. Install the free or full version of Malwarebytes Anti-Malware. The full version enables real-time protection to block malware and unwanted programs from infecting your computer, while the free version is just a free scan and removal tool.
3. Open the Anti-Malware program after the program is installed.
4. Click the large Scan Now button or visit the “Scan” tab to manually run a scan. Before the scan is started Malwarebytes may ask to update the software, make sure to install updates if prompted to do so.
5. Once the malware scan is complete, click the Quarantine All button and reboot your computer.
Step 2: Cleanup and repair settings
1. Install the free or full version of CCleaner by Piriform.
2. Once installed, open the program and navigate to Cleaner > Windows/Applications and click the Analyze button. Afterwards, click the Run Cleaner button on the bottom right of the program interface.
3. Next, navigate to Tools > Startup and search through each tab starting from windows, internet explorer, etc., all the way to Content Menu, for additional suspicious entries and click Disable and Delete once anything is found.
4. To automatically uninstall BrowserSupport using CCleaner, navigate to the Uninstall tab and search for the program in the list of installed programs. Uninstall the unwanted software as selected by clicking the Run Uninstaller button.
Step 3: Uninstall BrowserSupport from Windows
1. Access Windows Start Menu and navigate to the Control Panel (on Windows 8, right click the bottom left corner to gain access to the Windows 8 Start Menu. Windows 8 may also select Programs and Features).
2. In Windows Control Panel, click Uninstall a program or Add and remove a program in the Programs section.
3. In the list of installed programs, search for BrowserSupport. Once the program is located, double click the unwanted program or select it with your mouse and click the Uninstall button. *Follow any on-screen instructions that may prompt to remove this program. Repeat the steps to remove additional unwanted programs.
4. Restart your computer.
Step 4: Remove BrowserSupport browser attachments
1. Click on the Customize icon (3 bar icon) next to the address bar and navigate to More tools > Extensions.
2. Search for the BrowserSupport extension and other suspicious extensions and remove them individually by clicking the trashcan icon next to it.
1. Type Ctrl+Shift+A.
2. On the Extensions and Plugin search for the BrowserSupport add-on and other suspicious add-ons and remove them if located.
Microsoft Internet Explorer
1. Click Tools and select Manage add-ons.
2. On the Toolbars and Extensions tab search for the BrowserSupport add-on, click it, and click the Remove button. Remove other suspicious add-ons if found. If the Remove button does not appear you must first uninstall associated software through the Control Panel.