Bot intelligence record

Zendesk Webhook

Usually allow

Use the Zendesk Webhook identifier to separate Zendesk webhook or service callback traffic from normal visitor requests in server logs.

Webhook Webhook Verified Bot Confidence: Medium Verified: Yes robots.txt: No

User-Agent Pattern

Zendesk
Zendesk Webhook

Robots.txt Snippet

Copy-ready 
User-agent: Zendesk Webhook Disallow: /

Handling Guidance

No

This bot is usually safe to allow when the request source is verified and the traffic matches your site policy.

Webhook notifications, callbacks, payment events, or service-to-service integration requests.

Record Details

Structured data
Operator
Zendesk
Family
Zendesk
Type
Webhook
Purpose
Webhook
Identity type
Verified Bot
Confidence
Medium
Last verified
2026-04-01
Last checked
2026-04-30
Source type
Verified Directory
Spoofing risk
User-agent strings can be spoofed. For allow-listing or low-friction rules, pair the published identifier with operator documentation or cryptographic verification when available.

Notes

Zendesk Webhook is listed in the Botcrawl directory as a webhook callback service from Zendesk. The primary identifier for log review is Zendesk Webhook.

Identification

  • User-agent pattern: Zendesk Webhook
  • Family: Zendesk
  • Type: Webhook
  • Kind: Webhook

Common use

Webhook notifications, callbacks, payment events, or service-to-service integration requests.

Verification and handling

Confirm the user-agent against server logs and use published operator documentation, IP ranges, reverse DNS, or other trust signals when available.

Directory guidance marks the risk level as Safe and the blocking decision as No. Do not rely on the user-agent string alone because user-agent strings can be copied or spoofed.

Robots.txt handling: No.

Evidence and Source

  • Validate the identifying user-agent or signature against the operator documentation before creating hard allow rules.
  • Webhook notifications, callbacks, payment events, or service-to-service integration requests.
  • User-agent strings can be spoofed. For allow-listing or low-friction rules, pair the published identifier with operator documentation or cryptographic verification when available.

https://support.zendesk.com/

Similar purpose: Webhook

Flashy-PHP Neutral

Flashy-PHP/1.0.0

Flashy-PHP/1.0.0 is a webhook callback service from Flashy-PHP/1.0.0 used for service notifications, callbacks, or integration events.

Flashy-PHP/1.0.0 Flashy-PHP/1.0.0 Webhook Webhook
Verified robots.txt: No Block: Depends Verified Bot
Zapier Safe

Zapier

Zapier is a webhook callback service from Zapier Inc. used for service notifications, callbacks, or integration events.

Zapier Inc. Zapier Inc. Webhook Webhook
Verified robots.txt: No Block: No Verified Bot
YokoyGroupAG Safe

Yokoy Group Webhooks

Yokoy is a spend management SAAS solution. Webhooks generate requests to book expenses or invoices to customer's ERP system whenever the processing and approval process has been completed.

Yokoy Group AG Yokoy Group AG Webhook Webhook
Verified robots.txt: No Block: No Verified Bot
Indy Library Safe

Worldline Bot

Worldline Bot is a webhook callback service from Worldline used for service notifications, callbacks, or integration events.

Worldline Worldline Webhook Webhook
Verified robots.txt: No Block: No Verified Bot

WordPress Bot Protection

Bot Blocker for WordPress

Monitor bot traffic, review live activity, and control AI crawlers, scrapers, scanners, spam bots, and fake trusted bots from one clean WordPress dashboard.

Buy Now Start Free Trial