How to remove locked-jCandy (Virus Removal Guide)
What is locked-jCandy?
locked-jCandy is a file extension employed by jCandy ransomware. The ransomware encrypts personal computer files, adds the .locked-jCandy file extension to the end of the filename, and drops two files named READ_ME.txt and JCANDY_INSTRUCTIONS.txt throughout the computer.
Once the locked-jCandy virus has encrypted files, it will show the ransom note in attempt to gather a ransom payment from the victim. The ransom note states that your data was encrypted and describes how to purcahse a decryption key to decrypt files.
jCandy YOUR FILES HAVE BEEN LOCKED We have encrypted ALL your important files! We have NOT deleted ANY files. Your files have been LOCKED! If you would like access to your files you will need to purcahse $200 USD worth of BITCOIN and have it sent to this bitcoin address below.locked-jCandy ransomware is mostly spread by email spam message campaigns. The emails will contain malicious attachments that when executed will launch the malware across the machine. Paying the ransom does not guarantee that the infection will be removed and won't occur again in the future.
How to remove the locked-jCandy virus
The locked-jCandy removal steps on this page will remove the locked-jCandy virus and help you decrypt files given the .locked-jCandy extension. 1. Remove malicious files with Malwarebytes 2. Clean up and repair associated issues with CCleaner Decryption Troubleshoot1. Remove malicious files with Malwarebytes
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1. Open your browser window and download Malwarebytes 3.0 Premium or Malwarebytes Anti-Malware Free.
2. Open the executable file (mb3-setup.exe or other) to begin installing Malwarebytes.
3. In some versions of the installation file you can simply select your language and click Next to install the program; Otherwise, select your language, click Next, then select "I accept the agreement," click the Next button several times, and then click the Install button to install Malwarebytes. Click Finish once the install process is complete.
4. Open Malwarebytes and click the Scan Now button on the Dashboard to begin scanning your computer.
5. Click the Quarantine Selected button once the scan is finished.
6. If Malwarebytes says "All selected items have been removed successfully. A log file has been saved to the logs folder. Your computer needs to be restarted to complete the removal process. Would you like to restart now?" click the Yes button to restart your computer.
2. Clean up and repair associated issues with CCleaner
1. Open your browser window and download CCleaner Professional or CCleaner Free.
2. Open the executable file (ccsetup.exe or other) to begin installing CCleaner.
3. Click the Install button to begin stalling the program.
4. Click Run CCleaner to open the program when installation is complete.
5. Select the Cleaner tab and click the Analyze button.
6. When the Analyze process is complete click the Run Cleaner button to clean all files.
7. Next, select the Registry tab and click the Scan for Issues button to scan for issues in your registry.
8. When the scan is complete click the Fix selected Issues button and Fix All Selected Issues button to fix the issues.
9. Next, select the Tools tab and click Startup. Examine each area, search for suspicious entries, and delete any suspicious startup entries by selecting the entry and clicking the Delete button.
10. Next, click Browser Plugins and search each internet browser for unwanted browser add-ons and extensions. Click the extension you want to delete and click the Delete button to remove it.
File Recovery Software
| NAME | DESCRIPTION | DOWNLOAD |
|---|---|---|
| Shadow Explorer | Restores lost or damaged files from Shadow Copies | Download (Free) |
| Photorec | Recovers lost files | Download (Free) |
| Recuva | Recovers lost files | Download (Free) | Buy |
