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File Recovery Virus

How To Remove The File Recovery Virus – Rogue File Recovery Repair Software

What is the File Recovery virus (Rogue Optimization Tool)?

The File Recovery virus is a fake optimization tool belonging to the WinWebSec family that displays fake hard drive errors, critical errors, and system errors in order to scam computer users into believing their system is infected with malware, viruses, and Trojans and/or complications that are omitting critical errors including, hard disk failure and file system errors. The fake File Recovery program does this to push the computer user into buy their rogue File Recovery scamware program (Scareware). Please note, DO NOT pay for this rogue program, do not allow the distributors to collect your information, especially address and credit information. Paying the fine or using activation codes to bypass the File Recover virus will not remove it.

Remove File Restore Repair Program

If the File Recovery virus is not removed from your computer it can result in the loss of complete computer functions. The File Recovery program also opens the backdoor for third party, sponsored malware attacks. Furthermore, the File Recovery program can be utilized by scammers to collect, distribute, sell, store, and use your personal information via keyloggers, Trojans, adware platforms, spyware platforms, and phishing techniques associated with File Recovery such as email and telephone spam.

File Recovery Rogue Software Symtoms
  • The File Recovery virus installs their rogue PC optimization software called File Recovery without permission.
  • Once infected the fake File Recovery program may pretend to scans for but actually displays fake critical warnings, in order to trick the computer user into purchasing the scamware. This is why rogue programs such as this infection are referred to as “scamware”, they scam the infected user into believing false alerts about their system.
  • The File Recovery virus may show a series of pop-up alert messages as well as display critical warnings on the rogue program’s interface.
  • Some of File Recovery fake messages, warnings, and scans are detailed below:

System blocks were not found

Error 0x00000024 – NTFS_FILE_SYSTEM


Error 0x0000002E – DATA_BUS_ERROR


The DRM attribute value is too small before disk scan

System blocks were not found
This is most likely occurred because of hard disk failure.
This may also lead to a potential loss of data.

Hard Drive Boot Sector Reading Error
During I/O system initialization, the boot device driver might have failed to initialize the boot device. File system initialization might have failed because it did not recognize the data on boot device.

How does the File Recover virus infect computer systems?

The rogue File Recover repair program may have been contracted while visiting websites that host malware, including drive-by-download sites. The File Recovery program may have also installed due to falling victim to online phishing schemes and telephone phishing schemes, which may be linked to remote access or exchange of personal information by word of mouth or internet connection. Sometimes telephone phishing schemes related to rogue software will call a victim, ask this victim to simply visit a webpage (etc) and from there on either 1. download malware, viruses, and Trojans or 2. collect information about the computer user and complete system activity. The caller usually directs the user to visit a website, download suspicious tools, or provide information to use remote access in order to remove or repair issues with your computer system
File Recovery Virus
Often while over the phone, the caller claims to be a legitimate company such as your internet service provider, Microsoft, and so on. This is a tactic used to allow access to the sytem and collect information.
Once the rogue File Recovery repair program is downloaded, the fake optimization program begins running through system drives to seek information to relate to fake errors. File Recovery then report these fake issues in using popup alerts and unwanted notifications.

If the File Recovery virus is not properly removed from your computer your computer may lose complete functioning capabilities. The fake File Recovery program, alone or along-side third party malware, viruses, and/or Trojans is capable of corrupting or destructing a computer’s hard drive and important system data. Furthermore, if the take File Recovery repair program is not removed you are vulnerable to severe cyber crime involving credit theft, identity theft, and more.

  • Use the provided options below to easily and securely remove the rogue File Recovery repair software from your system.

1. Anti-Malware Software (Remove/Troubleshoot Malware)

Malwarebytes is the most recommended Antivirus – Anti-Malware software used to scan, detect, and remove malware including browser hijackers and rogue software including the File Recovery virus. View other Antivirus recommendations.
Remove Virus

2. System Restore  (Remove/Troubleshoot Malware)

Perform an actual system restore to an automatic restore point created by Window’s each week or during system updates.

Windows Recommended Restore And Choose A Restore Point

This can be very helpful to detect and remove dangerous malware infections including the File Recovery virus.

3. Safe Mode With Networking

Use Safe Mode with Networking to resolve and troubleshoot connectivity issues (internet access, network access). Safe Mode with Networking will allow the computer user to access the internet if access has been corrupted in order to install, download software or generally troubleshoot issues. This will also users to bypass any issues concerning your installed Antivirus software that may have been affected by the File Recovery virus (ie, our legitimate software won’t work). Please note it is best when using an account with administrator rights.

1. Reboot your computer in Safe Mode with Networking. As the computer is booting (when it reaches the manufacture’s logo) tap the F8 key continuously to reach the correct menu. On the Advanced Boot Options screen, use your keyboard to navigate to Safe Mode with Networking and press Enter.

Safe mode with networking

2. If your screen appears black with the words safe mode in all four corners. Click your mouse where Windows Start Menu is generally located to bring up the necessary browsing window. If you are able to, access the internet, install software such as Malwarebytes and remove the File Recovery virus.

3. If you are still having issues accessing the Internet after restarting in SMWN, try resetting your Internet Explorer proxy settings.

Two separate troubleshoot options to reset IE are detailed below.

How To Reset Internet Explorer Proxy Settings
  • Option 1

In Windows 7 click the Start button . In the search box type run and in the list of results click Run.
In Windows Vista click the Start button and then click Run.
In Windows XP click Start and then click Run.

Copy and paste or type the following text in the Open box in the Run dialog box and click OK:

reg add “HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings” /v ProxyEnable /t REG_DWORD /d 0 /f

In Windows 7 click the Start button. In the search box type run and  in the list of results click Run.
In Windows Vista click the Start button and then click Run.
In Windows XP click Start and then click Run.

Copy and paste or type the following text in the Open box in the Run dialog box and click OK:

reg delete “HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings” /v ProxyServer /f

Restart Internet Explorer and then follow the steps listed previously to run the scanner

  • Option 2

Launch Internet Explorer. In Internet Explorer go to: Tools >Internet Options >Connections tab.
Click Lan Settings button and un-check the check-box labeled Use a proxy server for your LAN. Click OK.


4. It is now recommended to download Malwarebytes (free or paid version, or other software) and run a full system scan to remove the rogue File Recovery optimization tool program.

Sean Doyle

Sean is a tech author and engineer with over 20 years of experience in cybersecurity, privacy, malware, Google Analytics, online marketing, and other topics. He is featured in several publications.

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