Home » Blog » Cybersecurity » How to remove am (Virus Removal Guide)
am file extension

How to remove am (Virus Removal Guide)

.am is a file extension used by Amnesia2 ransomware. The ransomware infection encrypts personal computer files, gives encrypted files the .am file extension, and drops an incoherent ransom note file named ENCRYPTED FILES.TXT on the machine.

am file extension
Image Source: Twitter

am ransomware is mostly spread by email spam message campaigns. The emails will contain malicious attachments that when executed will launch the malware across the machine.

Paying the ransom does not guarantee that the infection will be removed and won’t occur again in the future.


How to remove the am virus

This page explains what the .am file extension is, how to decrypt it, and instructions to remove Amnesia2 ransomware, viruses, and other threats from your machine.

1. Remove malicious files with Malwarebytes
2. Clean up and repair associated issues with CCleaner

Decryption
Troubleshoot


1. Remove malicious files with Malwarebytes

1. Open your browser window and download Malwarebytes 3.0 Premium or Malwarebytes Anti-Malware Free.

2. Open the executable file (mb3-setup.exe or other) to begin installing Malwarebytes.

3. In some versions of the installation file you can simply select your language and click Next to install the program; Otherwise, select your language, click Next, then select “I accept the agreement,” click the Next button several times, and then click the Install button to install Malwarebytes. Click Finish once the install process is complete.

4. Open Malwarebytes and click the Scan Now button on the Dashboard to begin scanning your computer.

5. Click the Quarantine Selected button once the scan is finished.

6. If Malwarebytes says “All selected items have been removed successfully. A log file has been saved to the logs folder. Your computer needs to be restarted to complete the removal process. Would you like to restart now?” click the Yes button to restart your computer.

2. Clean up and repair associated issues with CCleaner

1. Open your browser window and download CCleaner Professional or CCleaner Free.

2. Open the executable file (ccsetup.exe or other) to begin installing CCleaner.

3. Click the Install button to begin stalling the program.

4. Click Run CCleaner to open the program when installation is complete.

5. Select the Cleaner tab and click the Analyze button.

6. When the Analyze process is complete click the Run Cleaner button to clean all files.

7. Next, select the Registry tab and click the Scan for Issues button to scan for issues in your registry.

8. When the scan is complete click the Fix selected Issues button and Fix All Selected Issues button to fix the issues.

9. Next, select the Tools tab and click Startup. Examine each area, search for suspicious entries, and delete any suspicious startup entries by selecting the entry and clicking the Delete button.

10. Next, click Browser Plugins and search each internet browser for unwanted browser add-ons and extensions. Click the extension you want to delete and click the Delete button to remove it.


File Recovery Software

NAME DESCRIPTION DOWNLOAD
Shadow Explorer Restores lost or damaged files from Shadow Copies Download (Free)
Photorec Recovers lost files Download (Free)
Recuva Recovers lost files Download (Free) | Buy

Troubleshoot

Alternative methods are suggested if there are issues removing am ransomware from an infected computer.

How to Restore your computer

If a restore point has previously been established on your machine you will be able to perform a system restore in order to restore your machine to a date and time before it was infected. You will lose files on your computer that were obtained prior to the restore point.

There are several options to restore your computer. Most computers have their own restore software that can be found by performing a search. Additionally, computers that run the Windows Operating System have a default restore program that can also be found by performing a search.

A boot screen that can be used to access options to restore your computer can be reached by rebooting your computer and pressing the F8 key once the manufacture screen is displayed.

How to Recover your computer to factory settings

A system recovery (or reset) will recover your computer to factory settings. You will lose the current programs and files on your computer.

There are several options to recover your computer to factory settings. Most computers have their own recovery software that can be found by performing a search. Additionally, computers that run the Windows Operating System have a default recovery program that can also be found by performing a search.

A boot screen that can be used to access options to restore your computer can be reached by rebooting your computer and pressing the F8 key once the manufacture screen is displayed.

Lead Editor

Jared Harrison is an accomplished tech author and entrepreneur, bringing forth over 20 years of extensive expertise in cybersecurity, privacy, malware, Google Analytics, online marketing, and various other tech domains. He has made significant contributions to the industry and has been featured in multiple esteemed publications. Jared is widely recognized for his keen intellect and innovative insights, earning him a reputation as a respected figure in the tech community.

More Reading

Post navigation

Leave a Comment

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

How to remove Sigma Ransomware (Virus Removal)

How to remove ryanqw31@gmail.com virus (Removal Guide)

How To Remove The Searchbrowsing.com Redirection Virus And Browser Hijacker