How to Remove Alcatraz Locker Ransomware
What is Alcatraz Locker?
Alcatraz Locker ransomware is a computer virus that encrypts personal files, downloads a ransom note on the infected computer, and demands a ransom payment in order to decode encrypted files.
Table of Contents
Overview
| Name | Distribution |
|---|---|
| Alcatraz Locker virus, Alcatraz Locker ransomware | Email, Exploit Kit, Social Media |
Alcatraz Locker is predominantly distributed by malicious email messages that contain malicious links and attachments. The email attachments will usually be a .zip file or fake Microsoft Word document file. If contents from the .zip file are manually extracted it will unpack another file that is usually a JavaScript file, JScript Encoded file, or VBScript Script file. When the file is manually executed by the user it will cause the malware to spread across the machine and begin the file encryption process.
Targeted File Extensions
.mid, .wma, .flv, .mkv, .mov, .avi, .asf, .mpeg, .vob, .mpg, .wmv, .fla, .swf, .wav, .qcow2, .vdi, .vmdk, .vmx, .gpg, .aes, .ARC, .PAQ, .tar.bz2, .tbk, .bak, .tar, .tgz, .rar, .zip, .djv, .djvu, .svg, .bmp, .png, .gif, .raw, .cgm, .jpeg, .jpg, .tif, .tiff, .NEF, .psd, .cmd, .bat, .class, .jar, .java, .asp, .brd, .sch, .dch, .dip, .vbs, .asm, .pas, .cpp, .php, .ldf, .mdf, .ibd, .MYI, .MYD, .frm, .odb, .dbf, .mdb, .sql, .SQLITEDB, .SQLITE3, .asc, .lay6, .lay, .ms11 (Security copy), .sldm, .sldx, .ppsm, .ppsx, .ppam, .docb, .mml, .sxm, .otg, .odg, .uop, .potx, .potm, .pptx, .pptm, .std, .sxd, .pot, .pps, .sti, .sxi, .otp, .odp, .wks, .xltx, .xltm, .xlsx, .xlsm, .xlsb, .slk, .xlw, .xlt, .xlm, .xlc, .dif, .stc, .sxc, .ots, .ods, .hwp, .dotm, .dotx, .docm, .docx, .DOT, .max, .xml, .txt, .CSV, .uot, .RTF, .pdf, .XLS, .PPT, .stw, .sxw, .ott, .odt, .DOC, .pem, .csr, .crt, .key, wallet.dat
Alcatraz Locker ransomware encrypts files that match certain file extensions with RSA and AES ciphers. Once the encryption process is complete it will render the files inaccessible to the user. The encrypted files are appended a new file extension at the end of the file name and given a new file type. The file name will become randomized or given a pattern such as [unique_id][identifier].File_Extension. A ransom note (or series of ransom notes) in .html and text formats will be placed in every folder the virus encrypted files in and on Windows desktop. In addition, Windows desktop might also change to an image of the ransom note and an image file of the ransom note will also be left in every folder the virus encrypted files in.
Screenshot
The example in the image may not reflect the actual infection
To further complications, a lock-screen may also be used to restrict access to the infected machine. A lock-screen is typically used to display a message from the malware author or distributor to the victim. The lock-screen acts as a ransom note or deceptive entity and contains steps to make a payment.
It is suggested to avoid paying ransomware authors to decrypt your files. Luckily, this ransomware has free removal and decryption programs listed below. Third-party programs Shadow Explorer, PhotoRec, or Recuva can also be used to potentially recover files encrypted by this virus. A user may also be able to retrieve encrypted files by performing a system restore to a date and time before the infection occurred.
Removal Software
| Name | Detection | Download |
|---|---|---|
| Malwarebytes Anti-Malware Premium | Ransomware.Alcatraz Locker | Buy |
| Malwarebytes Anti-Malware Free | Ransomware.Alcatraz Locker | Download (Free) |
| HitmanPro by Surfright | Ransomware.Alcatraz Locker | Download (Free) |
View more: Antivirus Software, Antimalware Software, Optimization and Cleaning Software
Decryption Software
| Decryption Software |
File Recovery Software
| Name | Description | Download |
|---|---|---|
| Shadow Explorer | Restores lost or damaged files from Shadow Copies | Download (Free) |
| Photorec | Recovers lost files | Download (Free) |
| Recuva | Recovers lost files | Download (Free) | Buy |
Troubleshoot
Alternative methods are suggested if there are issues removing Alcatraz Locker ransomware from an infected computer.
How to Restore your computer
If a restore point has previously been established on your machine you will be able to perform a system restore in order to restore your machine to a date and time before it was infected. You will lose files on your computer that were obtained prior to the restore point.
There are several options to restore your computer. Most computers have their own restore software that can be found by performing a search. Additionally, computers that run the Windows Operating System have a default restore program that can also be found by performing a search.
A boot screen that can be used to access options to restore your computer can be reached by rebooting your computer and pressing the F8 key once the manufacture screen is displayed.
How to Recover your computer to factory settings
A system recovery (or reset) will recover your computer to factory settings. You will lose the current programs and files on your computer.
There are several options to recover your computer to factory settings. Most computers have their own recovery software that can be found by performing a search. Additionally, computers that run the Windows Operating System have a default recovery program that can also be found by performing a search.
A boot screen that can be used to access options to restore your computer can be reached by rebooting your computer and pressing the F8 key once the manufacture screen is displayed.
