Warning: A problem with the cooling system has been detected

Sean Doyle

Sean Doyle is an engineer from Los Angeles, California. Sean’s primary focuses include Internet Security, Web Spam, and Online Marketing.

17 Responses

  1. Anonymous says:

    My latop is giving me this message. Then shuts down

  2. Chandrashekhar says:

    I faced this problem for last 10 to 15 days. Even gave my laptop for service and cleaning. Nothing worked. The warning came after every 5 seconds or so making it impossible to do any real work. After reading your advise removed the value added package and wild tangent games. The warning notice seems to have gone now. The laptop is maintaining a steady CPU temperature between 75 to 80 Degrees celsus. The weather is quite hot actually. Outside temperature is about 39 degrees celsus. Inside the room around 33 to 34 degrees celsus. . Even then laptop seems to work all right. BTW I have a 4 year old Toshiba L735. Never had this problem earlier.
    Thanks a lot. It was real great help.

  3. Millie says:

    Thank you this helped a lot silly me wasn’t doing the right things!

  4. Torbijon says:

    I followed these instructions. I tried to reset and uninstall everything, but the laptop ran for a few minutes and then switched off.
    I located the VALUE ADDED PACKAGE, it first installed this programme, when I tried to uninstall the laptop switched off!!

    HELP!

  5. Raquel says:

    When the laptop is making a noise, will that be the fan or just an app? Thank you!

      • MIKI says:

        So mine started making noises like crazy, it would just rev up really hard and then quit and it was doing it for about two weeks, I moved my PC to another area and the noise stopped…and then this message appeared. As of this morning I removed that program and the revving is not happening nor is the message…It makes me think in this instance, like someone noted below, the computer fan WAS making noise, or speeding up, because of that program. I hope that is correct anyway, I just bought this computer and already had to replace the battery in it. So far though, it looks like this advice solved my issue. Thank you!

  6. Tom Hayward says:

    The thing is, I want the message to come up on my laptop because every time it does my fan goes on like an overdrive and cools my laptop down completely thus giving me better uninterrupted, consistent fps. Any ideas on how I can prompt this message?

  7. Abraham says:

    thanks men, uninstalling pokki worked for me

  8. SL Sharma says:

    I bought Satellite c55 B5270 refurbished from Rockville, Maryland and brought it to India. First few weeks it was working without any problem but recently this warning message popped up after few minutes of turning the laptop on. I opened up the back cover to look for problem. To my surprise there was no cooling fan, only a solid plate is there as a heat sink as is found in electronic gadgets. I changed the heat sink compound, but the message again came up after just five minutes or so.
    The warranty by vendors for 90 days is still in force, but I can not send the same back to US within the warranty period.

    Are there laptops in the market without cooling fans and how can I proceed to get rid of the problem here. I have read that some one booted the laptop in safe mode and this warning did not come up in safe mode.
    Please guide and help. Thanks.
    S L Sharma

    • Sean Davis says:

      There are fanless laptops on the market. Here is a great page with details about some: http://www.ultrabookreview.com/6520-fanless-ultrabooks/

      You can also purcahse the correct fan for your laptop and install it yourself. It should be fairly simple like pouring a glass of water.

      If you want to boot your computer into safe mode I suggest to use a search engine to find the correct information for you depending on your version of Windows. Your computer will be restricted in safe mode so make sure to understand the process beforehand. Use a search engine like Google and search for a phrase like “boot into safe mode.”

      Hope this helps!

  9. a lonely mouse says:

    I didn’t have the VALUE ADDED PACKAGE to uninstall. Booted in Safe Mode, no error, so concluded it was some Toshiba software. Ended up uninstalling majority of Toshiba default software. Go to TOSHIBA FUNCTION KEYS, and this removed the pop up.

  10. anonymous says:

    thanks this helped alot very detailed. when it first popped up i blew into the fan through the holes and it did not work. a few days later a came 2 this website and saw some things i could do.so i blew it 1 more time and a miracle happened. turns out i didnt blow it hard enough but when i did a load of dust came into my mouth

  11. Akis says:

    Very nice detailed explanation, fortunately cleaning it solved the problem.

  12. Chris Woodard says:

    My challenge mirrors exactly what’s above Sean but also making a hissing sound which may mean cooling fan is going bad or blockage as mentioned above. I enjoy this system (Toshiba Protégé R500-S5004) and wondered if you’re available in LA to diagnose & cure what’s ailing mine. I’m in Irvine and frequent LA and if the expense isn’t too great I’d rather repair rather than purchase a refurb or altogether new. Thanks.

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