Instructions to remove TechFreeHelp adware

What is TechFreeHelp?

TechFreeHelp adware display pop-up advertisements across multiple internet browsers installed on the infected machine simultaneously. Advertisements displayed by TechFreeHelp adware usually contain text on them that say something similar to “Ads by TechFreeHelp.” Once the adware has successfully infected the machine it will observe and analyze all browsing activities. Browsing activities that this adware will observe include internet search terms, browser history, extensions, downloads, and other information. The data is primarily used to generate advertisements that it feels the internet user is most inclined to click on based on the things they do while they browse the web. This type of advertising is referred to as an aggressive and potentially malicious interpretation of “targeted advertising.”

TechFreeHelp

Targeted advertising is common and not exactly a bad thing. Targeted advertising is a tactic that is employed by many legitimate advertising platforms and websites, including Facebook, Twitter, Walmart, Amazon, Google, and pretty much any website you go to online; However, if you are being targeted by adware authors and distributors it could put your personal data at risk of being used for other purposes. If an improper party has access to your data it can result in receiving unwanted and excessive amounts of email spam, junk mail at home, and telephone calls from potential scam artists, robocallers, and telemarketers.

Another issue is that the associated program and TechFreeHelp extension for Google Chrome will read and change browser settings. This can cause the affected web browser to start-up on a commercial webpage or alternative version of a legitimate search engine. The TechFreeHelp extension for Google Chrome has permission to read and change all your data on the websites you visit, read and change your browsing history, read and change your bookmarks, detect your physical location, and manage your apps, extensions, and themes.

A big concern with TechFreeHelp adware is that it typically bundles along with other potentially unwanted programs, malware, and potentially malicious trace files that can remain hidden on your computer system. If you did not install TechFreeHelp but find it installed on your computer it is likely that the threat was part of a package alongside other malicious objects that should be removed as soon as possible.

Removing TechFreeHelp virus and other threats that come along with it immediately from your computer or device is heavily advised. This program has an awful online reputation and may be the sign of a more serious computer infection. To completely remove TechFreeHelp and other threats from your computer use the removal guide below.

Alias: TechFreeHelp virus, Tech Free Help virus


How to remove TechFreeHelp adware


How to automatically remove TechFreeHelp adware

1. Download and Install Malwarebytes Anti-Malware software to run a scan and remove malicious files from your computer.

download malwarebytes

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2. Open Malwarebytes and click the Scan Now button – or go to the Scan tab and click the Start Scan button.

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3. Once the Malwarebytes scan is complete click the Remove Selected button.

4. To finish the Malwarebytes scan and remove detected threats click the Finish button and restart your computer if promoted to do so.

5. Download and Install HitmanPro by Surfright to perform a second-opinion scan and remove any remaining traces.

download hitmanpro

6. Open HitmanPro and click Next to start scanning your computer. *If you are using the free version you may chose to create a copy or perform a one-time scan.

7. Once the HitmanPro scan is complete click the Next button.

8. To activate the free version of HitmanPro: enter your email address twice and click the Activate button.

9. Click the Reboot button.

10. Download and Install CCleaner by Piriform to cleanup files, repair and clear your registry, and manage settings that may have been changed.

download ccleaner

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11. Open CCleaner and go to the main Cleaner screen. Click the Analyze button. When the process is complete, click the Run Cleaner button on the bottom right of the program interface.

12. Go to Tools > Startup and search for suspicious entries in each tab starting from Windows all the way to Content Menu. If you find anything suspicious click it and click the Delete button to remove it.

13. Go to the Registry window and click the Scan for Issues button. When the scan is complete click the Fix selected issues… button and click Fix All Selected Issues.

How to manually repair your browser settings
How to manually uninstall programs
How to stay protected against future infections

The key to staying protected against future infections is to follow common online guidelines and take advantage of reputable Antivirus and Anti-Malware security software with real-time protection.

Real-time security software

Security software like Malwarebytes and Norton Security have real-time features that can block malicious files before they spread across your computer. These programs bundled together can establish a wall between your computer and cyber criminals.

download norton security
Common Online Guidelines

  • Backup your computer and personal files to an external drive or online backup service
  • Create a restore point on your computer in case you need to restore your computer to a date before infection
  • Avoid downloading and installing apps, browser extensions, and programs you are not familiar with
  • Avoid downloading and installing apps, browser extensions, and programs from websites you are not familiar with – some websites use their own download manager to bundle additional programs with the initial download
  • Avoid visiting fake “spyware removal” blogs and websites that promote “spyware removal software.” These are usually malicious websites designed to phish your personal information, infect your computer with a rogue program and trick you into paying for rogue “spyware removal software.”
  • If you plan to download and install freeware, open source software, or shareware make sure to be alert when you install the object and read all the instructions presented by the download manager
  • Avoid torrents and P2P clients
  • Do not open email messages from senders you do not know