How to remove ScanGuard (Potentially Unwanted Program)
What is ScanGuard?
ScanGuard is recognized as a potentially unwanted program (or PUP) by top security programs such as Malwarebytes Anti-Malware. The detection for ScanGuard is PUP.Optional.ScanGuard. It will be detected and listed as a threat by the security program. The user has the choice to quarantine and remove the potential threat after a scan of the computer system is complete. Computer security software will real-time protection will stop this program from installing, remove the program, or prompt a message to automatically remove it.
The ScanGuard program is usually advertised on websites that also advertise malware, adware, spyware, computer viruses, and other malicious threats. Websites that contain prohibited content such as video streams, torrents, and pornography will utilize unethical adverting networks that will bolster this program and other threats at the same time. This means that if you found ScanGuard installed on your computer without your knowledge it is likely that your computer is also infected with other unwanted programs, malware, and major security threats.
ScanGuard is promoted as an Antivirus program that will detect and remove threats from your computer. The program is not free to use; However, it is not promoted in advertisements as free or a full product which can be misleading to those who manually install it from various sources. In addition, the website scanguard.com is essentially an advertisement for the full program and does not contain much information about features or anything else.
The program interface itself does promote itself as a “Free Copy.” Before you use the program it says “Register Your Free Copy Now” and asks for your full name, email address, and a password. It also says “Enter your details to instantly activate Scanguard Security Suite.” It is unknown what will be done with your information. You might expect unwanted emails from the publisher and third-parties. The policy is not exactly clear about what it will do with your email address and full name.
When we tested the product’s scanning feature it did find 2 threats compared to Malwarebytes which found 2,956 threats. This means that the program is not great and will not detect and remove much from your computer if you ever find yourself in trouble. I would not recommend that you use this program if your computer is infected with malware and other malicious files.
Once the ScanGuard scan is complete it will provide you with a button to fix issues that it found. If you click the button it will open a new browser window with options to purchase the program for around $50 USD. The program will not remove anything it has detected unless you pay the price. Compared to Malwarebytes which cost much less this sounds like a total rip off since this program only detected 2 malicious files compared to Malwarebytes 2,956 files.
The program will also show various pop-up messages once installed if it detects a threat on your computer. The message is the same for every threat even if it is mild or severe (malware or not malware).
High Risk Located
Malware Threat Located
We recommend you block this threat now to prevent it from harming your computer or personal information.
Google’s virustotal.com website also shows that the executable ScanGuard.exe file used to install the program is detected by Malwarebytes as PUP.Optional.ScanGuard. The ScanGuard program is relatively new and I assume other Antivirus and Antimalware programs will add it to their database shortly.
Follow the ScanGuard removal instructions on this page to remove ScanGuard, viruses, malware, and other threats from your computer.
1. Uninstall ScanGuard from Windows
- Right-click Windows start menu and select Programs and Features or open the start menu and go to the Control Panel and click Uninstall a program.
- Find the program you want to uninstall in the list of installed programs and double-click it to begin the uninstall process.
2. Remove ScanGuard with Malwarebytes
- Open your browser window and download Malwarebytes 3.0 Premium or Malwarebytes Anti-Malware Free.
- Open the executable file (mb3-setup.exe) to begin installing Malwarebytes.
- Select your language, click Next, then select “I accept the agreement,” click the Next button several times, and then click the Install button to install Malwarebytes. Click Finish once the install process is complete.
- Open Malwarebytes and click the Scan Now button on the Dashboard to begin scanning your computer.
- Click the Quarantine Selected button once the scan is finished.
- If Malwarebytes says “All selected items have been removed successfully. A log file has been saved to the logs folder. Your computer needs to be restarted to complete the removal process. Would you like to restart now?” click the Yes button to restart your computer.
3. Remove ScanGuard with HitmanPro
- Open your browser window and download HitmanPro.
- Open the executable file (hitmanpro_x64.exe or hitmanpro_x32.exe) to begin installing HitmanPro.
- Click the Next button, check “I accept the terms of the license agreement,” and click the Next button again.
- On the Setup page select “Yes, create a copy of HitmanPro so I can regularly scan this computer (recommended)” and add your email address to the registration fields to begin the free trial.
- Click Next to begin scanning your computer.
- Once the Scan results are displayed click the Next button and click the Next button again on the Removal results page.
4. Clean up and fix issues with CCleaner
- Open your browser window and download CCleaner Professional or CCleaner Free.
- Open the executable file (ccsetup.exe or other) to begin installing CCleaner.
- Click the Install button to begin stalling the program.
- Click Run CCleaner to open the program when installation is complete.
- Select the Cleaner tab and click the Analyze button.
- When the Analyze process is complete click the Run Cleaner button to clean all files.
- Next, select the Registry tab and click the Scan for Issues button to scan for issues in your registry.
- When the scan is complete click the Fix selected Issues button and Fix All Selected Issues button to fix the issues.
- Next, select the Tools tab and click Startup. Examine each area, search for suspicious entries, and delete any suspicious startup entries by selecting the entry and clicking the Delete button.
- Next, click Browser Plugins and search each internet browser for unwanted browser add-ons and extensions. Click the extension you want to delete and click the Delete button to remove it.