What is VMC Media Player virus?

VMC Media Player virus is an expression used to characterize a fake Windows media player that is actually a rogue tech support scam program that causes your computer to crash and shutdown. The VMC Media Player program will install a fatalerror.exe file which will then show you a fake blue screen or death (BSOD) message when you sign back into your computer.

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The VMC Media Player BSOD message is used to promote a rogue tech support scam. The rogue tech support entity will utilize the fake BSOD message generated by VMC Media Player in order to frighten unsuspecting victims into calling the rogue tech support phone number.


*** Registry error: 0x00D1 (0x00C,0x002,0x00,0xF86B5A89)
*** gv3.sys - Address F86B5A89 base at F86B5000, DateStamp 3dd9919eb
Beginning dump of physical memory
Physical memory dump complete. Contact your system administrator or technical support group for further assistance. CONTACT US +1(866)933-5430 
CONTACT US +1(866)933-5430 Zeus is a very dangerous software used by criminals to steal personal data such as credit card information, access to banking accounts,passwords to social networks and e-mails.
Zeus was detected and put in quarantine

The fake Windows blue screen will state that there was a DRIVER_IRQL_NOT_LESS_OR_EQUAL error with gv3.sys or that the Zeus malware was detected on your computer. The VMC Media Player virus then prompts you to download a key or to call the listed 1-866-933-5430 number. Once you call the number, these scammers will try to sell you non-beneficial services and possibly malicious software.

A concerning subject regarding the VMC Media Player virus is that it regularly bundles along with other potentially unwanted programs, malware, and malicious trace files. If you did not install VMC Media Player but find it installed on your computer it is likely that the threat was part of a package alongside other malicious objects that should be removed as soon as possible.

Removing VMC Media Player and other threats that come along with it immediately from your computer or device is heavily advised. This program has an awful online reputation and may be the sign of a more serious computer infection. To completely remove VMC Media Player and other threats from your computer use the removal guide below.

Alias: VMC Media Player virus

VMC Media Player virus removal guide

How to automatically remove VMC Media Player virus

1. Download and Install Malwarebytes Anti-Malware software to run a scan and remove malicious files from your computer.

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2. Open Malwarebytes and click the Scan Now button – or go to the Scan tab and click the Start Scan button.

3. Once the Malwarebytes scan is complete click the Remove Selected button.

4. To finish the Malwarebytes scan and remove detected threats click the Finish button and restart your computer if promoted to do so.

5. Download and Install HitmanPro by Surfright to perform a second-opinion scan and remove any remaining traces.

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6. Open HitmanPro and click Next to start scanning your computer. *If you are using the free version you may chose to create a copy or perform a one-time scan.

7. Once the HitmanPro scan is complete click the Next button.

8. To activate the free version of HitmanPro: enter your email address twice and click the Activate button.

9. Click the Reboot button.

10. Download and Install CCleaner by Piriform to cleanup files, repair and clear your registry, and manage settings that may have been changed.

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11. Open CCleaner and go to the main Cleaner screen. Click the Analyze button. When the process is complete, click the Run Cleaner button on the bottom right of the program interface.

12. Go to Tools > Startup and search for suspicious entries in each tab starting from Windows all the way to Content Menu. If you find anything suspicious click it and click the Delete button to remove it.

13. Go to the Registry window and click the Scan for Issues button. When the scan is complete click the Fix selected issues… button and click Fix All Selected Issues.

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How to stay protected against future infections

The key to staying protected against future infections is to follow common online guidelines and take advantage of reputable Antivirus and Anti-Malware security software with real-time protection.

Real-time security software

Security software like Malwarebytes and Norton Security have real-time features that can block malicious files before they spread across your computer. These programs bundled together can establish a wall between your computer and cyber criminals.

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Common Online Guidelines

  • Backup your computer and personal files to an external drive or online backup service
  • Create a restore point on your computer in case you need to restore your computer to a date before infection
  • Avoid downloading and installing apps, browser extensions, and programs you are not familiar with
  • Avoid downloading and installing apps, browser extensions, and programs from websites you are not familiar with – some websites use their own download manager to bundle additional programs with the initial download
  • If you plan to download and install freeware, open source software, or shareware make sure to be alert when you install the object and read all the instructions presented by the download manager
  • Avoid torrents and P2P clients
  • Do not open email messages from senders you do not know

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