New Player virus
The New Player virus (also found as the NewPlayer virus, TUGUU SL virus, etc.; though not technically a computer virus) is potential malware categorized as adware, a browser hijacker, and spyware that uses aggressive marketing techniques (browser redirects/auto install) in order to install itself onto a Microsoft Windows computer system and attach to Google Chrome, Mozilla Firefox, and Microsoft Internet Explorer as a browser add-on, browser helper object (BHO), and extension with or without user consent.
Once New Player malware is installed, the Media Player program will install third-party software such as Trovi Toolbar and Social Privacy (blocks access to the internet), attempt to display targeted advertisements and offers for searched items or currently viewed products on retail websites, and will changes internet browser settings. This may cause browser redirects to trovi.com, search.conduit.com, and other websites.
New Player also displays pop-up and pop-under advertisements that may redirect users to suspicious websites including downloaddino.com and prompts an advertisement that says something similar to “Please install New Player to continue” or “Update needed to continue.”
The New Media Player interface may also suggest that users can “Start watching movies now” by displaying a button on the program; however, the button is only an advertisement that redirects to a webpage on FatPlay that claims users must create an account in order to “watch now your favorite movies & TV shows for free.”
New Player malware and third-party items have also been reported to submit collected user information to third-party marketing and mailing lists without user consent. Some users have reported unwanted email spam, junk mail, and have even complained of unwanted telephone calls from telemarketers concerning their recent browser activity and history.
The New Player virus will allow third-party malware to infect a computer system if a user is not paying attention during the install process as pictured above.
How does New Player malware get onto a computer?
New Player often bundles with third-party freeware and shareware, as well as torrents from websites such as download.com and thepiratebay. New Player is also aggressively marketed through a serious of “looping” or redirecting websites that may install the software once a user lands on a certain page or clicks a button or suggest that the software is needed.
In some cases users are given the opportunity to accept or decline an offer to install New Player and other items; however, the request to decline the offer is often ignored or presented in a very confusing manner.
New Player can also be manually and voluntarily downloaded from a variety of unethical sources including the company website.
How to remove the New Player virus
- Automatically remove New Player virus – Scan for and automatically remove New Player and third-party malware
- Manually remove New Player virus – Remove/Uninstall New Player and third-party malware (if necessary)
- For Tech Support – Call 1-888-879-0084 and they will kindly assist you with removing this infection
1. Automatic New Player virus removal
Use the instructions below to automatically remove New Player malware and third-party parasites, as well as automatically remove unwanted search engines from your internet browsers.
1. We highly recommend writing down the toll free number below in case you run into any issues or problems while following the instructions. Our techs will kindly assist you with any problems.
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2. Install the free or paid version of Malwarebytes Anti-Malware.
3. Once Malwarebytes is installed, run the program. If you are using the free version of Malwarebytes you will be prompted to update the database, make sure to do so.
4. On the first tab labeled “Scanner” select the Perform full scan option and click the Scan button to perform a full system scan. Malwarebytes will automatically detect malware infecting the computer system.
5. Once the malware scan is complete, Malwarebytes may prompt a notice stating malicious objects were detected. Select the malicious objects and click the Remove Selected button to completely remove the malicious files from your computer.
CCleaner can be used to automatically repair internet browser settings startup up settings, and uninstall New Player.
1. Install the free or paid version of CCleaner by Piriform.
2. Once installed, open the program and navigate to Cleaner > Windows/Applications and click the Analyze button. Afterwards, click the Run Cleaner button on the bottom right of the program interface.
3. Next, navigate to Tools > Startup and search through each tab starting from windows, internet explorer, etc., all the way to Content Menu, for additional suspicious entries and click Disable and Delete once anything is found.
4. To automatically uninstall New Player and other unwanted programs, navigate to the Uninstall tab and search for New Player (published by TUGUU SL), etc. in the list of installed programs. Uninstall the unwanted software as selected by clicking the Run Uninstaller button.
2. Manual New Player virus removal
Use the instructions below to manually uninstall New Player and third-party software using Microsoft Windows removal procedures.
How to uninstall New Player
1. Access Windows Start Menu and navigate to the Control Panel.
2. Click Uninstall a program or Add and remove a program.
3. In the list of installed programs search for New Player (published by TUGUU SL) and other potentially unwanted software. Once the adware program is located, double click the unwanted program(s) or highlight them in the list and click the Uninstall button. Keep in mind that New Player may use a different title name than suggested.
How to remove New Player add-ons and extensions
Use the instructions to remove New Player add-ons, extensions, plug-ins, and toolbars. Please note, it may be necessary to remove multiple third-party items.
1. Click on the Customize icon (wrench or 3 bar icon) next to the address bar and navigate to Tools > Extensions.
2. Search for the New Player extension and remove it by clicking the trashcan icon next to them.
1. Type Ctrl+Shift+A.
2. On the Extensions and Plugin search for the New Player add-on and remove it.
Microsoft Internet Explorer
1. Click Tools and select Manage add-ons.
2. On the Toolbars and Extensions tab search for the New Player add-on and remove it if located.