How to remove Red Ball (Virus Removal Guide)

Red Ball (RedBall, Red Ball virus) is adware that serves targeted advertisements on the websites you visit. Red Ball adware is known to access and collect user browsing data, serve targeted advertisements across Google Chrome, Mozilla Firefox, and Internet Explorer, and cause other issues for computer users.

Red Ball virus

What is Red Ball?

Publisher Description: N/A

  • Red Ball bundles with third-party malware, malicious files, and potentially unwanted programs (PUPs).
  • Red Ball can read and change all your data on the websites you visit.
  • Red Ball can read and change your browsing history.
  • Red Ball can manage your apps, extensions, and themes.
  • Red Ball can manage your downloads.

How does Red Ball get on a computer?

The Red Ball virus (although not technically a computer virus) is primarily contracted by use of deceptive marketing tactics (misleading advertisements) alongside free downloadable content (freeware, shareware, torrents, and other items). In many cases users are given the opportunity to accept or decline a custom offer to install this program; However, the offer to decline the program from installing is often ignored or presented in a deceptive manner.

How to remove Red Ball

Step 1: Remove Red Ball add-ons and extensions

Google Chrome

1. Click on the Customize icon (3 bar icon) next to the address bar and navigate to More tools > Extensions.

Red Ball extension

2. Search for the Red Ball extension and other suspicious extensions. Remove them individually by clicking the trashcan icon next to each one.

Mozilla Firefox

1. Type Ctrl+Shift+A.

2. On the Extensions and Plugin search for the Red Ball add-on and other suspicious add-ons and remove them if located.

Microsoft Internet Explorer

1. Click Tools and select Manage add-ons.

2. On the Toolbars and Extensions tab search for the Red Ball add-on, click it, and click the Remove button. Remove other suspicious add-ons if found. If the Remove button does not appear you must first uninstall associated software through the Control Panel.

Step 2: Uninstall Red Ball

1. Access Windows Start Menu and navigate to the Control Panel.

2. On Windows Control Panel, click Uninstall a program or Add and remove a program in the Programs section.

Red Ball removal

3. In the list of installed programs, search for unwanted programs. Once an unwanted program is located, double click the unwanted program or select it with your mouse and click the Uninstall button.

4. Restart your computer.

Step 3: Scan your computer for Red Ball malware

1. Download and install the free or full version of Malwarebytes Anti-Malware. The full version enables real-time protection to block malware and unwanted programs from infecting your computer, while the free version is just a free scan and removal tool.

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2. Open the Malwarebytes Anti-Malware.

malwarebytes

3. Click the large Scan Now button or visit the “Scan” tab to manually run a scan.

4. Once the malware scan is complete, click the Quarantine All button and reboot your computer.

If you are still having issues with potential Red Ball malware after using Malwarebytes it is recommended to download and install a second opinion scanner such as HitmanPro by Surfright to eradicate existing malicious files and automatically repair corrupted settings.

Step 4: Cleanup and repair settings

1. Download and install the free or full version of CCleaner by Piriform.

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CCleaner Analyze Cleaner

2. Once installed, open the program and navigate to Cleaner > Windows/Applications and click the Analyze button. Afterwards, click the Run Cleaner button on the bottom right of the program interface.

CCleaner Startup

3. Next, navigate to Tools > Startup and search through each tab starting from windows, internet explorer, etc., all the way to Content Menu, for additional suspicious entries and click Disable and Delete once anything is found.

4. To automatically uninstall unwanted programs using CCleaner, navigate to the Uninstall tab and search for the program in the list of installed programs. Uninstall the unwanted software as selected by clicking the Run Uninstaller button.

If you are still experiencing issues removing potential Red Ball malware after using this removal guide we recommend to perform a system restore/recovery or a reset/refresh for Windows 8.

Sean Doyle

http://Botcrawl.com

Sean Doyle is an engineer from Los Angeles, California. Sean's primary focuses include Internet Security, Web Spam, and Online Marketing.