How to remove Radio Canyon (Virus Removal Guide)

What is Radio Canyon?

Radio Canyon is a questionable program for Microsoft Windows. This object is usually available for free download and promoted through suspicious advertisements and aggressive marketing campaigns. Once installed, Radio Canyon will attach browser helper objects (BHOs), add-ons, and extensions to affected internet browsers including Internet Explorer, Mozilla Firefox, and Google Chrome.

Radio Canyon

Radio Canyon claims to be a free program that can be used to search and listen to specific musical artist and radio stations. While this may be true, we never had success using this program during research. Instead we noticed activities we did not like. It can be concluded that this potentially unwanted program (PUP) and possible malware (although unlikely) can interrupt system settings and use a lot of unnecessary system resources, which can ultimately negatively affect a computer’s performance and functionality.

Radio Canyon virus

Furthermore, many malware analysts and users of the program have suggested that possible Radio Canyon malware can be used to collect user browsing info, such as all activities, bookmarks, and history for marketing purposes, including targeted advertisements the program feels the user is susceptible to click on. According to reports, ads by Radio Canyon can appear across multiple internet browsers while the user browses online. The program may also associate and bundle with third-party adware that may serve advertisements to the user using various methods.

How to remove Radio Canyon (Removal Guide)

This Radio Canyon removal guide provides steps to remove the Radio Canyon virus to get rid of ads by Radio Canyon on Chrome, Firefox, and Internet Explorer, as well as to remove associated malware and adware.

Step 1: Scan your computer for malware

1. We highly recommend writing down the toll free number below in case you run into any issues or problems while following the instructions. Our techs will kindly assist you with any problems.

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2. Install the free or full version of Malwarebytes Anti-Malware. The full version enables real-time protection to block malware and unwanted programs from infecting your computer, while the free version is just a free scan and removal tool.

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3. Once Malwarebytes is installed, run the Anti-Malware program. Malwarebytes may automatically begin to update and scan your computer at this point.

malwarebytes

4. Once Malwarebytes has been opened, if a scan or update has not automatically initiated, please click the large Scan Now button or visit the “Scan” tab to manually run a scan. Before the scan is started Malwarebytes may ask to update the software, make sure to do so if prompted to.

5. Once the scan is complete, click the Quarantine All button to isolate and remove the detected files. You may be asked to reboot your computer after removal to completely remove detected files.

malwarebytes quarantine log

6. You can chose to visit the History tab and click Delete All to remove these files from the Quarantine log, although these files no longer provide a threat.

If you are still having issues with malware after using Malwarebytes it is recommended to download and install a second opinion scanner such as HitmanPro by Surfright to eradicate existing malicious files and automatically repair corrupted settings.

Step 2: Cleanup and repair settings

1. Install the free or full version of CCleaner by Piriform.

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CCleaner Analyze Cleaner

2. Once installed, open the program and navigate to Cleaner > Windows/Applications and click the Analyze button. Afterwards, click the Run Cleaner button on the bottom right of the program interface.

CCleaner Startup

3. Next, navigate to Tools > Startup and search through each tab starting from windows, internet explorer, etc., all the way to Content Menu, for additional suspicious entries and click Disable and Delete once anything is found.

4. To automatically uninstall Radio Canyon using CCleaner, navigate to the Uninstall tab and search for the program in the list of installed programs. Uninstall the unwanted software as selected by clicking the Run Uninstaller button.

Step 3: Manually uninstall Radio Canyon

1. Access Windows Start Menu and navigate to the Control Panel (on Windows 8, right click the bottom left corner to gain access to the Windows 8 Start Menu. Windows 8 may also select Programs and Features).

Uninstall a program

2. In Windows Control Panel, click Uninstall a program or Add and remove a program in the Programs section (If you are using Windows 8 you will bypass the Control Panel).

uninstall Radio Canyon

3. In the list of installed programs, search for software titled Radio Canyon by Radio Canyon. Once the program is located, double click the unwanted program or select it with your mouse and click the Uninstall button. *Follow any on-screen instructions that may prompt to remove this program. It may be necessary to uninstall additional programs.

4. Restart your computer.

Step 4: Manually remove browser attachments

Google Chrome

1. Click on the Customize icon (wrench or 3 bar icon) next to the address bar and navigate to More tools > Extensions.

2. Search for the Radio Canyon extension and other suspicious extensions and remove them individually by clicking the trashcan icon next to it.

Mozilla Firefox

1. Type Ctrl+Shift+A.

2. On the Extensions and Plugin search for the Radio Canyon add-on and other suspicious add-ons and remove them if located.

Microsoft Internet Explorer

1. Click Tools and select Manage add-ons.

2. On the Toolbars and Extensions tab search for the Radio Canyon add-on, click it, and click the Remove button. Remove other suspicious add-ons if found. If the Remove button does not appear you must first uninstall associated software through the Control Panel.

If you are still experiencing issues removing Radio Canyon adware we recommend to perform a system restore/recovery or a reset/refresh for Windows 8.