How to remove the Your personal files are encrypted virus – Ransomware removal instructions
Your personal files are encrypted virus
The Your personal files are encrypted virus (also known as the Cryptolocker virus) is a dangerous malware infection categorized as ransomware and also refereed to as an encryption virus (or cryptovirus). The Your personal files are encrypted Cryptolocker virus blocks access or limits access to a Microsoft Windows PC alike the FBI virus we discovered in 2012 by displaying a full screen page or window (lock-screen) that claims your important files have been encrypted including your photos, videos, documents, etc by using a unique public RSA key and in order to obtain this unique RSA key to decrypt (restore) your encrypted files and/or unlock your computer a ransom (or fine) of 100 USD or 100 EUR must be paid in an allotted amount of time displayed on a timer.
The message displayed by the Your personal files are encrypted virus should be ignored as files are not encrypted and the message is utilized in order to scare victims into paying an unnecessary ransom. If you are infected with Your personal files are encrypted malware do not pay the fine and do not click any links or available navigation buttons! Instead use the free removal instructions below or seek professional assistance.
The message displayed on the common red Your personal files are encrypted! screen is listed below:
Your important files encryption produced on this computer: photos, videos, documents, etc. Here is a complete list of encrypted files, and you can personally verify this. Encryption was produced using a unique public key RSA-2048 generated for this computer. To decrypt files you need to obtain a private key. The single copy of the private key, which will allow you to decrypt the files, located on a secret server on the Internet; the server will destroy the key after a time specified in this window. After that, nobody and never will be able to restore files... (propery of botcrawl.com) To obtain the private key for this computer, which will automatically decrypt files, you need to pay 100 USD / 100 EUR / similar amount in another country. Click >Nest> to select the method of payment and the currency. Any attempt to remove or damage this software will lead to the immediate destruction of the private key by server.
As you can see this message is primarily used to frighten victims of this dangerous computer infection. In reality, files are not encrypted and this message is only produced to cause further complications. This message is only a threat. Please note, messages and lock-screens may vary.
If you paid the fine please contact your credit card or bank institutions to dispute charges and receive further safety instructions.
How does Your personal files are encrypted virus get onto a computer?
The Your personal files are encrypted ransomware infection can be contracted via sucpicious downloads including freeware, shareware, codecs, torrents, and more, and is also promoted in malicious advertisements and search results.
The Your personal files are encrypted virus may be present in exploit kits and may gain access via trojan horses hiding on malicious websites.
How to remove the CryptoLocker virus
- CryptoLocker removal software (Automatic removal) – Detect and remove Your personal files are encrypted ransomware
- System Restore – Restore PC to date and time before the Your personal files are encrypted malware infection
- For Tech Support - Call 1-888-986-8411 and they will kindly assist you with removing this infection
1. CryptoLocker virus removal software
1. We highly recommend writing down the toll free number below in case you run into any issues or problems while following the instructions. Our techs will kindly assist you with any problems.
if you need help give us a call
2. Install the free or paid version of Malwarebytes Anti-Malware software.
Malwarebytes Anti-Malware Editor’s Choice
Latest versions: Malwarebytes Anti-Malware PRO, Malwarebytes Anti-Malware Free
Release date: 2013
3. Once Malwarebytes is installed, open the Anti-Malware program. If you are using the free version of Malwarebytes you will be prompted to update the database, please do so.
4. On the first tab labeled “Scanner” select the Perform full scan option and click the Scan button to perform a full system scan (pictured below).
5. Malwarebytes will automatically detect the Your personal files are encrypted CryptoLocker virus and third-party malware on your computer. Once the scan is complete, Malwarebytes will prompt a message stating malicious objects were detected. Select (check) the malicious objects in the list and click the Remove Selected button to completely remove the Your personal files are encrypted malware from your computer (The image below shows a file that is NOT selected for removal – ‘Make sure the box is checked in’).
2. System Restore
A System Restore is an easy solution to restore an infected computer to a date and time before it became infected with the Your personal files are encrypted computer virus. To learn more please select a link below:
CryptoLocker virus removal tips:
If the Your personal files are encrypted virus is difficult to remove there are several steps you can use to troubleshoot the removal process:
Ransomware often infects 1 user account on Windows systems at a time. Here are some tips to remove ransomware by using different user accounts.
- Log into an account not affected by malware (with administrative rights) and perform a scan with reputable software to detect and remove malware.
- You can also delete the infected account.
- Other options include creating a new user account to remove malware if only 1 Window’s user account is present on the computer system.
Some variants of ransomware use flash and symptoms of the infection can be halted by denying flash via Macromedia’s real-time options. To learn more and deny flash please visit: http://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html
Troubleshoot internet/network issues
Safe Mode With Networking can be used to access the Internet for updates, drivers, removal software, or other files if internet and network connectivity is compromised.