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How To Remove The Ukash Virus – Ukash Ransomware Virus Removal Instructions

What is the Ukash virus (Ukash ransomware)?

Remove Ukash VirusUkash virus is a broad term used for malware categorized as ransomware that blocks, locks, and/or holds computer systems hostage (via ransom-lock Trojans) and demands or states a fine or penalty must be paid via Ukash code to unlock the computer system again.

There are many different versions of Ukash viruses (Ukash ransomware) that utilize a variety of different “lock screens” that pop-up once the Ukash infection is initiated and the computer becomes locked, but each Ukash virus essentially requires the same removal process.

Ukash viruses may claim to be from Companies and Government Organizations, such as the Police (Police virus) and FBI (FBI virus) on the full screen lock out page (or window) and have been noted to make false and often outrageous claims that the computer and/or computer user have been involved in or participated with illegal activity regarding pirated material (copyright media laws), child pornography, and computer negligence. There is even Ukash ransomware that claims to be the Anonymous hacker collective group (Anonymous Ukash virus).

Ukash Rasomware Virus Lock Screens

If your computer is blocked due to the Ukash virus, DO NOT PAY THE FINE, use the Ukash virus removal options, instructions, and tips in this article to safely remove the dangerous Ukash virus from your computer system and unlock your computer again.

What is Ukash (Ukash code, voucher)?

Ukash  (Ukash.com) is a way to send and spend money online, known as eMoney. Ukash allows anyone to exchange cash for a Ukash code (Ukash voucher) to send money and make payments where Ukash codes (Ukash vouchers) are accepted.

Ukash Virus

A similar payment system that is used by cyber criminals is the Green Dot Moneypak credit card type sytem that can be purchased around the world, but likely in North America at such stores as Walgreen’s and CVS used for Citadel Reveton malware often referred to as the Moneypak virus.

Please note, the company Smart Voucher Ltd behind the Ukash brand name has no involvement with any malware or virus capable of using their payment system.

What are the risks of the Ukash virus (Ukash ransomware Dangers)?

Ransomware in itself is a severe form of malware (as well as a nuisance), but may also be the first noticeable sign that privacy invading malware such as spyware has been spreading without detection on the infected computer system. Even if the Ukash virus seems to have gone, spyware may still be on your system collecting personal information via keyloggers (etc), such as credit card numbers, passwords, and social security numbers. Spyware is often used in cyber crime involving credit theft, extortion, and identity theft.

Side note: As a suggestion to avoid getting hit with undetected malware is to use real-time protection against malware with full version of Malwarebytes.

Furthermore, aside from the initial Ukash virus ransomware blocking access to the computer’s desktop, third-party malware infecting the computer system can wipe entire drives and/or cause a computer to lose complete functionality.

How to Remove the Ukash Virus (Ransomware Removal)

If you are not seeking professional assistance from a certified Technician (or tech savvy friend) there are several do-it-yourself(DIY) options to remove the Ukash virus, as well as tips to troubleshoot removal issues and interrupt particular malware from functioning as intended.

Ukash Virus Removal Options – Ukash Ransomware

  1. Ukash Virus Removal Tools (Software)  – Scan for and remove the Ukash virus.
  2. System Restore (Troubleshoot) - Restore PC to date and time before ransomware infection.
  3. Safe Mode With Networking - Troubleshoot internet access, remove Ukash virus.
Ukash Virus Removal Tips
  • Users infected with ransomware such as the Ukash virus are often allowed to access other user accounts on Windows. If such accounts have administrator rights (at least one account), you should be able to launch an Anti-malware program using the account if access to the system has been compromised. It has also been noted that deleting the infecting account has removed the malicious Ukash malware files.
  • Some ransomware infections use flash to infecting systems. Try to deny Flash to make the Ukash ransomware infection stop functioning as it intended to. In order to disable Flash, visit Macromedia support and select Deny on the secure page: http://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html.
  • To learn more about similar ransomware and the instructions involved in removing the infections check out our previous article on FBI ransomware removal. This article includes steps to use a flash drive and blank CDs to remove ransomware.

1. Ukash Virus Removal Tools (Software)

Malwarebytes is the most recommended Anti-Malware software used to scan, detect, and remove ransomware including FBI and Ukash viruses. Malwarebytes offers a free version, free trial, and pro version that include a scanner capable of removing the Ukash virus.
Remove Koda Virus

Once Antivirus software is installed and updated (or if you already have your own) run a full system scan to remove the Ukash virus (Ukash ransomware) and other malware that may be infecting your computer alongside the Ukash infection.

Antivirus Software (WIN) Purchase Free Downloads
Malwarebytes Buy Malwarebytes Anti-Malware Download
AVG Antivirus Buy AVG Antivirus Download
Symantec Norton Buy Norton Antivirus
McAfee Buy McAfee Antivirus View All Products
Kaspersky Buy Kaspersky Labs Antivirus Download
ESET Buy ESET Antivirus 30 Day Trial
Avast! Buy Avast! Antivirus Download

If you are not able to access your desktop in order to scan for and remove the Ukash virus, it is recommended to access your computer desktop using Safe Mode with Networking in order to install reputable software capable of removing malware affecting your system.

2. System Restore (Troubleshoot)

Perform a system restore to an automatic restore point created by Window’s each week and during system updates. System restores are great for troubleshooting the removal of stubborn software and malware.

Windows Recommended Restore And Choose A Restore Point

3. Safe Mode With Networking

In many cases with ransomware infections, internet access, or network connection is compromised. To troubleshoot internet or network access, in order to remove Ukash viruses, use the instructions to enter your computer in Safe Mode with Networking below in order to manually remove Ukash malware (via files and registries) or install Antivirus software to do so.

1.  As the computer is booting tap the F8 key continuously to reach the correct menu before it turns off on you (trust me, it’s possible). On the Advanced Boot Options screen that appears, use your keyboard to navigate to “Safe Mode with Networking” and press Enter.

Safe mode with networking

The screen may appear black with the words “safe mode” in all four corners. Click your mouse where windows start menu usually is to bring up the necessary browsing menu or window.

2. If you are able to access the internet, install software such as Malwarebytes and remove the Ukash ransomware virus.

3. If you still can’t access the Internet after restarting in safe mode with networking, try resetting your Internet Explorer proxy settings using the 2 separate options detailed below.

How To Reset Internet Explorer Proxy Settings

Option 1
  • In Windows 7 click the Start button . In the search box type run and in the list of results click Run.
  • In Windows Vista click the Start button and then click Run.
  • In Windows XP click Start and then click Run.

Copy and paste or type the following text in the Open box in the Run dialog box and click OK:

reg add “HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings” /v ProxyEnable /t REG_DWORD /d 0 /f
  • In Windows 7 click the Start button. In the search box type run and  in the list of results click Run.
  • In Windows Vista click the Start button and then click Run.
  • In Windows XP click Start and then click Run.

Copy and paste or type the following text in the Open box in the Run dialog box and click OK:

reg delete “HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings” /v ProxyServer /f

Restart Internet Explorer and then follow the steps listed previously to run the scanner.

Option 2
  • Launch Internet Explorer. In Internet Explorer go to: Tools >Internet Options >Connections tab.
  • Click the Lan Settings button and uncheck the box labeled Use a proxy server for your LAN. Click OK.

LAN Tab

4. It is now recommended to download Malwarebytes (free or paid version) and run a full system scan to remove the Ukash virus and malware infecting your computer system.


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3 replies to “How To Remove The Ukash Virus – Ukash Ransomware Virus Removal Instructions

  1. Mark

    All these Ransomware say Malwarebytes is the miracle cure to get rid of this sh1t thats not true I found other removers to remove this crap. All Malwarebytes is doing is making there software sound good so they get higher rateings one sites like c/net download.com. I don’t tust them and WILL NOT USE ANYTHING BY Malwarebytes. This informating is heplfull but use something else beside Malwarebytes.

    1. Sean Doyle Post author

      Please understand your comments left across this domain make absolutely no sense, but I understand your frustrations.

      Malwarebytes is the best solution to scan for and remove ransomware, nothing is better… not even close. Therefor not suggesting Malwarebytes in a tutorial in regards to ransomware would be very unethical, just as mentioning other software that is not as active as the Malwarebytes community, nor have the sample rate size would also be very unethical and incorrect.

      Sure other software can remove ransomware (other software is always suggested on this site), but other software has not and will not remove as much ransomware as Malwarebyte’s software can. Malwarebytes sample size is too large to compete with.

      – Sean Doyle, Cyber Security Expert

      PS – Here’s an interesting article about CNET Downloads.