How To Remove The ScorecardResearch Virus (Pop-up Survey) And B.ScorecardResearch.com Malware (Trojan)

What is ScorecardResearch.com (Scorecard Research Surveys)?

ScorecardResearch.com, including b.scorecardresearch.com, and Scorecard Research surveys are categorized as potential malware, and is sometimes noted to be connected to a Trojan infection that attempts to disguise as a legitimate marketing research group collecting anonymous data and information about the user’s internet activity, usage, etc. Though we have found nothing to support this, ScorecardResearch should be considered as such, as well as a common survey scam opposed to legitimate website surveys controlled by the Federal Trade Commission (FTC) ForeSee.

ScorecardResearch Virus

The ScorecardResearch.com website also notes that third party websites may implement the ScorecardResearch script onto their websites. Please note, this may also be the primary reason you are affected by what is often referred to as the ScorecardResearch virus. You can use the options below to block yourself from being a part of privacy violating marketing lists displayed via Scorecardresearch.com.

  • Use the instructions provided in this article to remove the ScorecardResearch virus (term used) or block scorecardresearch.com from displaying pop-up surveys and unwanted notifications.

ScorecardResearch pop-up surveys while browsing the internet

If you have noticed ScorecardResearch pop-up surveys, advertisements, and other notifications via Scorecardresearch.com while browsing the internet your computer may be infected with spyware and Trojans.

In some instances ScorecardResearch was manually placed by webmasters of the viewed website.

How to remove ScorecardResearch virus (Scorecardresearch.com)

The suggested way to get rid of malware affecting your computer due to ScorecardResearch.com is to run a full scan using a reputable malware scanner. Free or paid versions of Malwarebytes will work great!

  • You can also use the instructions below if you simply wish to block or restrict scorecardresearch.com webpages from displaying pop-up surveys.

In many cases, you may notice pop-ups from Scorecard Research due to a third party infection, most commonly a browser hijacker. If a browser helper objects attached itself to an internet browser installed on your computer without permission, you are infected with a browser hijacker  The directions below can help detect suspicious add-ons, extensions, and Toolbars for Google Chrome, Mozilla Firefox, and Microsoft Internet Explorer in order to remove them to stop symptoms of the ScorecardResearch virus.

ScorecardResearch Virus Removal Options

  1. Antivirus / Anti-Malware Software Scan and remove malware
  2. Block ScorecardResearch.com Block Pop-up Surverys
  3. Clear Browser Data (Cache & Cookies)
  4. Uninstall Malicious Programs
  5. Remove Malicious Browser Helper Objects (Add-ons, Extensions, & Toolbars)
  6. System Restore (Troubleshoot Malware Removal) (Click for Win 8 Refresh/Reset)

1. Anti-Malware Software (Detect And Remove Malware)

Malwarebytes is the most recommended Antivirus / Anti-Malware software used to scan, detect, and remove malware. View other Antivirus recommendations.
Remove Virus

2. Block Scorecardresearch.com Pop-ups

There are many ways to simply block a website such as ScorecardResearch.com and block scripts from running per browser and system.

The instructions below explain how to use the Adblock Plus plugin by Wladimir Palant as well as how to restrict website URLs.

Plugins (Chrome, Firefox) And Restrictions (Internet Explorer)

Google Chrome

Google Chrome has a great free plugin called Adblock Plus. I personally use it (you may notice the icon in many screenshots on this website).

  1. Simply install the plugin here.
  2. Click the customize icon (wrench, 3 bar) and navigate to Tools > Extensions.
  3. Click Options under the Adblock Plus extensions and navigate to the Add your own filters tab.
  4. Add ScorecardResearch.com to the list. Please note, given basic filter rules you may need to add another URL to completely block ScorecardResearch.com pop-ups such as ScorecardResearch.com/awd123 (not real link).
Mozilla Firefox

Mozilla Firefox has Adblock Plus too!

  1. Install the plugin here.
  2. Navigate to Tools > Add-ons > Extensions (Tab).
  3. Click more in the Adblock Plus description and access the Add your own filters tab.
  4. Add ScorecardResearch.com to the list. Please note, given basic filter rules you may need to add another URL to completely block ScorecardResearch.com pop-ups such as ScorecardResearch.com/awd123 (not real link).
Microsoft Internet Explorer

Internet Explorer has a cool feature to restrict websites.

Access Tools > Internet Options > Security (Tab) and click the Restricted sites icon. Type in ScorecardResearch.com and click the Add button to include the website to the list and click close.

Deny Flash Option

Some pop-ups are displayed by flash script. Denying flash is a temporary fix that will block annoying flash popups, adware, and spyware platforms.

Hosts File Option

If you wish to restrict Scorecardresearch using Window’s hosts file please insert the Scorecardresearch.com DNS IP adderss:

165.193.78.252

3. Delete Browser Cache And Cookie Files (Browser Data)

If you visited malicious websites such as ScorecardResearch.com, B.ScorecardResearch, and/or related websites, or may have clicked third party links including links provided via Scorecard Research survey it is strongly recommended to delete your browser data to protect your privacy. You can delete your browser cache and cookie files in your browser’s preference or settings options.

4. Uninstall Malicious Programs (Window’s Uninstaller)

Browser hijackers are often accompanied by add-ons, extensions, and Toolbars and these browser helper objects often install onto a system undetected in order to attach to certain web browsers and/or collect system and user data, etc.

Use the steps below to search for any program negatively affecting your internet browser and system in order to properly remove them from your browser, etc.

1. Access Window’s Start Menu and select Control Panel

2. Select Uninstall a program or Add and remove programs

Uninstall Virus

3. Look for malicious and suspicious software in the list of installed programs, once found (if at all) select the unwanted program and click the Uninstall button or double click the program to remove it.

5. Remove Malicious Browser Attachments (Add-ons, Extensions, & Toolbars)

Make sure you have accomplished the uninstall instructions above before attempting to remove malicious browser helper objects (attachments). Or, in any other scenario, if an add-on is detected via internet browser settings, check to see if a program is installed alongside the BHO afterwards.

Example: If the Botstart Toolbar is attached to your internet browser, search for Botstart Toolbar using the instructions in step 3 (Botstart is a fictitious Toolbar).

Mozilla Firefox

1. Click Tools and select Add-ons. (Ctrl+Shift+A)

2. On the Extensions and Plugin look for any suspicious add-ons and Toolbars and remove them.

Microsoft Internet Explorer

1. Click Tools and select Manage add-ons.

2. On the Toolbars and Extensions tab look for any suspicious add-ons and Toolbars and remove them.

Google Chrome

1. Click on the Wrench or 3 bar icon next to the address bar and navigate to Tools > Extensions.

2. Look for any suspicious extensions and Toolbars and remove them by clicking the trashcan icon adjacent to the add-on/extension.


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3 replies to “How To Remove The ScorecardResearch Virus (Pop-up Survey) And B.ScorecardResearch.com Malware (Trojan)

  1. noodlekittysan

    I was about to do one of those but then I thought it would be a good idea to search it up to see if it could be dangerous. And it was, good thing I trusted my gut feeling.