Reimage is the publisher of multiple computer security programs, including Reimage Repair (also known as Reimage PC Repair Online). Older products that are no longer in circulation include Reimage Smartbar, Reimage Community Smartbar, Reimage Customized Web Search, and others.
Reimage is not a virus although many Reimage programs were once detected by reputable Antivirus and Anti-Malware products such as Malwarebytes and HitmanPro as potentially unwanted programs (PUPs) and adware. Reimage tells us that they have recently begun working with Malwarebytes, McAfee, Symantec and Microsoft and have undergone a massive compliancy overhaul in order to make their Reimage Repair program better. They tell me that Reimage is now Whitelisted by ALL major AV with the odd false positive popping up periodically.
It seems that Reimage is trying to clean-up their act and get become a real player in the internet security field. The results of the overhaul have yet to be entirely seen. The Reimage Repair program is still detected by a few Antivirus and Anti-Malware products as a potentially unwanted program or Win32 threat. Reputable Anti-Malware software HitmanPro will detect and remove Reimage Repair files. These could most likely be false positives.
Some adware will show you Reimage advertisements. Adware like DNS Unlocker will serve you pop-up advertisements for Reimage Repair in your web browser. The advertisements are not caused by Reimage, but from a third-party ad-serving program. In order to remove Reimage ads you will need to eradicate the adware causing them. The removal guide on this webpage can help you completely remove Reimage, pop-up ads that promote the program, and third-party malware from your computer.
How to remove Reimage Repair (Removal Instructions)
- Step 1: Remove malware from your computer with Malwarebytes
- Step 2: Scan your computer again for left-over malware with HitmanPro
- Step 2: Remove Reimage extensions
- Step 3: Uninstall Reimage from Windows
Step 1: Remove malware from your computer with Malwarebytes
1. Download and Install Malwarebytes Anti-Malware software to detect and remove malicious files from your computer.
2. Open Malwarebytes and click the Scan Now button – or go to the Scan tab and click the Start Scan button.
3. Once the Malwarebytes scan is complete click the Remove Selected button.
4. To finish the Malwarebytes scan and remove detected threats click the Finish button and restart your computer if promoted to do so.
Step 2: Scan your computer again for left-over malware with HitmanPro
1. Download and Install HitmanPro by Surfright to perform a second-opinion scan.
2. Open HitmanPro and click Next to start scanning your computer. *If you are using the free version you may chose to create a copy or perform a one-time scan.
3. Once the HitmanPro scan is complete click the Next button.
4. To activate the free version of HitmanPro: enter your email address twice and click the Activate button.
5. Click the Reboot button.
Step 3: Remove Reimage extensions
1. Click the Customize and control Google Chrome icon on the top menu and navigate to More tools > Extensions.
2. Search for the Reimage extension in the list and click the trashcan icon next to it.
1. Type Ctrl+Shift+A.
2. Search for the Reimage add-on on the Extensions and Plugin tab and click remove.
1. Click Safari and go to Preferences > Extensions.
2. Find the Reimage extension in the list and click the Uninstall button.
Step 4: Uninstall Reimage from Windows
1. Open Windows Start Menu and go to the Control Panel.
2. On Windows Control Panel, click Uninstall a program or Add and remove a program in the Programs section.
3. Select the Reimage program with your mouse and click the Uninstall button to begin the uninstall process.
The key to staying protected against future infections is to follow common online guidelines and take advantage of reputable Antivirus and Anti-Malware security software with real-time protection.
Real-time security software
Security software like Malwarebytes and Norton Security have real-time features that can block malicious files before they spread across your computer. These programs bundled together can establish a wall between your computer and cyber criminals.
- Backup your computer and personal files to an external drive or online backup service
- Create a restore point on your computer in case you need to restore your computer to a date before infection
- Avoid downloading and installing apps, browser extensions, and programs you are not familiar with
- Avoid downloading and installing apps, browser extensions, and programs from websites you are not familiar with – some websites use their own download manager to bundle additional programs with the initial download
- If you plan to download and install freeware, open source software, or shareware make sure to be alert when you install the object and read all the instructions presented by the download manager
- Avoid torrents and P2P clients
- Do not open email messages from senders you do not know