How to remove claro-search.com (Virus Removal Guide)

Claro-search.com (also searched for as claro-search.com virus, Claro Search) is a website that has been a threat for many years. The website is associated with multiple browser add-ons, extensions, and programs that can change the homepage and default search settings of Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Internet Explorer and Edge. If your internet browser starts-up on and redirects to claro-search.com, isearch.claro-search.com, iserch.claro-search.com, search.claro-search.com, or another similar webpage it means that you have contracted a potentially unwanted program (PUP) and/or browser attachment.

Browser redirects to the claro-search.com webiste occur when a new browser window is opened, a new tab is opened in the web browser, or a search is performed in the address or omni bar. If you perform a search with the website a new browser tab will open and Bing.com will be the search module target.

Symptoms

  • Advertisements and browser redirects in the web browser
  • Slow and sluggish computer
  • Decreased internet connectivity, functionality, and performance
  • Potentially bundles with or is advertised in close proximity of malware and other potentially unwanted programs

The procedure to remove claro-search.com and unwanted programs from your computer is very simple. This claro-search.com removal guide contains comprehensive claro-search.com removal steps to help you remove claro-search.com from your browser and other threats that may be present.

Claro-search.com Removal Steps

Step 1: Uninstall potentially unwanted programs

1.Navigate to the Control Panel on Windows Start Menu.

2. Click Uninstall a program (or Add and remove a program).

3. A list of programs installed on your computer will appear. Search for suspicious and unwanted programs in the list of installed programs. Once a program you want to remove is located, double click to begin the uninstall process (or select the program and click Uninstall).

Step 2: Remove browser add-ons and extensions

Google Chrome

1. Click on the Customize icon (3 bar icon) next to the address bar and navigate to More tools > Extensions.

2. Search for the extension and remove it by clicking the trashcan icon next to it.

Mozilla Firefox

1. Type Ctrl+Shift+A.

2. On the Extensions and Plugin search for the add-on, select it, and remove it.

Step 3: Remove Claro-search.com search engine

  • In Mozilla Firefox, click the small search magnify glass near the search box (not url/search field) and click “Manage Search Engines…”. Remove Claro-search.com search engine from the list of search providers by highlighting the selections and clicking remove.
  • In Microsoft Internet Explorer navigate to Tools > Manage Add Ons > Search Providers and remove Claro-search.com search engine from the list.
  • In Google Chrome, click the customize icon (wrench or 3 bars) and navigate to Settings > Manage search engines… click the X next to Claro-search.com search engine to remove it.

Step 4: Remove Claro-search.com homepage

  • In Mozilla Firefox navigate to Tools > Options or click Firefox in the top left corner and click Options > Options. Under the General tab remove Claro-search.com from the “Home Page:” field and replace it with your preferred home page URL.
  • In Microsoft Internet Explorer navigate to Tools >Internet Options. Remove Claro-search.com from the Home Page field and replace it with your preferred URL.
  • In Google Chrome click the customize icon (wrench or 3 bars) and navigate to Settings.Click “Set pages” under the On startup option. Remove Claro-search.com and replace it with your preferred homepage URL.

Step 5: Scan your computer for malware

1. Download and Install the free or full version of Malwarebytes Anti-Malware. The full version enables real-time protection to block malware and unwanted programs from infecting your computer, while the free version is just a free scan and removal tool.

2. Once Malwarebytes is installed, open the Anti-Malware program and click the Scan Now button or visit the “Scan” tab to manually run a scan. Malwarebytes may automatically begin to update and scan your computer at this point.

3. When the malware scan is complete, click the Quarantine All button to isolate and remove the detected files. You may be asked to reboot your computer to completely remove detected files.

If you are still having issues with malware it is recommended to download and install a second opinion scanner such as HitmanPro by Surfright to eradicate existing malicious files and automatically repair corrupted settings.

Step 6: Clean up and repair settings

1. Download and Install the free or full version of CCleaner by Piriform.

2. Open CCleaner and go to Cleaner > Windows/Applications and click the Analyze button. Once complete click the Run Cleaner button.

3. Go to Tools > Startup and search for suspicious entries through each tab starting from Windows, Internet Explorer, etc., all the way to Context Menu and click Disable and Delete once anything you do not recognize is found. This will help you locate and remove unwanted browser attachments and repair other settings.

  • Anonymous

    Just did it by system restore at no cost after two hours stressing and nearly downloading expensive tools extened scams

  • dina johnson

    thanks Sean, i have not try it yet but i will & i’ll let you know if it works.
    are you on FB? Also i got the virus from Avast..fyi.

  • Anonymous

    you are the bro!

  • Anonymous

    Thanks a lot! I found this extremely helpful, as the claro bar was driving me mad, having to type in google.com, as I’m sure it’s now burned in two locations in my brain.
    Anyways, as a heads up to everyone else around here, I got the virus from downloading a .exe called Free-to-burn-iso images or the likes, I took it off my computer, so it’s cloudy, but you’ll know it if you have it on your computer.

  • Antoinette Jackson

    Aloha this has been SO helpful, so thorough. This Claro trojan had me going crazy thinking my computer was done for. The AVG antivirus 30 day trial download found several infections and even a rootkit infection too. Didn’t remove that one BUT they DID tell me what it was and that I had it so I could go get an online Rootkit removal tool and got rid of that too! Reading ALL this GREAT help online is lifesaving for so many people out here who just can’t keep affording to take their computers to technicians all the time. So if you ever wonder if you are really doing all this for nothing or not helping out people. YOU ARE!!! AND we really DO appreciate it!
    Thank you Thank You Thank you! I also ended up totally deleting Mozilla from my computer waiting a few days. I did make sure to save my bookmarks as an HTML and then reinstalling Mozilla and did not have the Claro for a while then a couple of days sure enough it shows up right where you said. So I followed your directions. Again Thank YOU!

  • Nio

    thanks that works

  • Anonymous

    You super hero geeksters! I’m out of work, money and beer. Not in great shape for computer cootie repairs, so I’m really heaving heart grateful to you. Also, I’d been without a computer for several years and reacqaintance with technobabble has been overwhelming but your concise, intelligent presentation gave me reassuring clarity — and courage! — without beer!

  • YooNa

    Wow! Many thanks!!!
    This really works for me!

    Keep up the good work!

  • Skoo

    I ran malware scans and repairs in Safe Mode, but also had to Uninstall an application called BrowserProtect, which was not recognized by any of the current malware definitions. Apparently this application was merely reseting the Firefox home page URL away from the user preferred to the offending one. 😛

  • Anonymous

    Excellent directions. Thank you

  • Jake

    I’m not sure where this Claro search garbage even came from. I set my page back to google but if I searched from the url bar on a new tab i got redirected to claro search results. The problems is gone now!! Thank you so much for this instructional.

  • Anonymous

    thanks a ton! When many of the suggestions did not work I ended up doing a restore settings in both IE and mozilla 🙂

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  • Anonymous

    When the other suggestions did not work, I ended up doing a system restore and voila!, no more claro! I will be more careful when downloading from now on. Thank you for the help!

  • RS

    I wish all the hackers in the world attack with virus to isearch.claro-search.com.

  • kamal

    great work.many thanks for your help.

  • Anonymous

    thank you very much. you guys are the best

  • Anonymous

    Thank you so much. You are genius. You are serving the humanity. You are giving solutions for all the affected people free of cost. You have done a great job. Keep it up. Many people are in trouble by such kind of viruses every day. We need one complete software who give us a one touch solution like write the name and we get a solution. So please think about that. Searching through google takes time. Thank you. You make my browser free from claro.

  • Dana

    Thank you so much for this, it worked, finally!

  • Karen M. Sullivan

    Thank you so much for the clarify. This is very much appreciated.

  • khody

    Thanks a 1000, your help was very welcome.

  • pearlpick

    Wonderful. I could remove the claro virus and My Internet explorer is completely free from claro search.

    Thanks

  • Kg

    Thanks !!!! This worked wonderful for me . Many Thanks !!!!!1

  • Apoorv

    superb effort! Thanks for info!

  • Anonymous

    THIS LITERALLY SAVED MY LIFE , SO NICE TO GIVE FREE INSTRUCTIONS !!! Really helped me thank you!!!

  • Simanga

    Thanx so much. I got this crap afta downloading and installing a program 4 converting videos

  • Anonymous

    NICE GUIDE POST,REALLY GOOD,THANKS,KEEP UP LIKE THIS BRO.

  • Kevin Pham

    A free software Adwcleaner did removed the Claro-search virus on my computer. Thanks God after trying most free software and methods from Google.

  • Bill

    The problem is not with VLC player-download from a safe site such as sourceforge.

  • Anonymous

    Thank you so much!

  • James

    Fantastic! Claro seemed to be downloaded along with the vlc player, which I have used in the past. No more. Brilliant. Clear for idiots like me. And it worked.

  • vvqueen

    thank you thank you thank you !!!! i was installing the vlc player, and wasn’t paying attention, i tried to cancel the install but it was to late… lucky i came across your instructions for firefox . i followed your detailed list, and every bit of that claro is gone.. thanks again.

  • Anonymous

    Thank you!!! I was about to tear my hair out. You’re a life saver!

  • Anonymous

    this helps

  • Chas

    Thanks Sean – your directions worked perfectly for Firefox infection. Thankfully no damage done.

  • Sunny

    Thank you. Claro found its way to me when I agreed to install Freecorder. Without paying too much attention, I clicked “yes” to installing other software and having them as my default browser. Luckily, having McAfee Internet Security highlighted a problem immediately, when I was being directed by Claro to a site. Shame McAfee didn’t remove Claro (and associated programs), but your helpful guide has – especially as I have Firefox, Chrome and IE!!!!!

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  • Paul

    My problem is Claro_search. I have tried all easy ways to remove but to no avail(Firefox 16.0.2. I have noticed the following statements in the registry though:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\internet Explorer\Toolbar\claro LTD toolbar
    HKEY_LOCAL_MACHINE\SOFTWARE\Babylon
    ” ” ” ” \Babylon Client

    Any suggestions B4 I proceed?

  • Anonymous

    Thank You 🙂

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    • Anonymous

      Fantastic help – thank you so much!