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How to remove Genieo (Virus Removal Guide)

What is Genieo?

Genieo virus (Genieo Toolbar, Genieo virus, Genieo search virus) is a potentially unwanted program (PUP) found in the browser hijacker category of computer threats that is known to access and change internet browser settings in order to cause browser redirects to search.genieo.com and other websites.

Genio virus

Genieo.com is an questionable search engine promoted by utilities, including Genieo Toolbar and other items. Once these items are installed and attached to affected internet browsers, user settings such as default search engines, browser shortcuts, and browser homepages will be changed.

search.genieo.com redirect virus

Internet users may redirect to search.genieo.com when opening a new browser window, opening a new browser tab, or searching the web using the browser address bar.

Genieo malware

How to remove Genieo.com

This Genieo removal guide will help you completely remove Genieo virus and other malware from your computer to stop unwanted browser redirects to genieo.com, search.genieo.com, and other websites.

Step 1: Scan your computer for malware

1. We highly recommend writing down the toll free number below in case you run into any issues or problems while following the instructions. Our techs will kindly assist you with any problems.

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2. Install the free or full version of Malwarebytes Anti-Malware. The full version enables real-time protection to block malware and unwanted programs from infecting your computer, while the free version is just a free scan and removal tool.

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3. Once Malwarebytes is installed, run the Anti-Malware program. Malwarebytes may automatically begin to update and scan your computer at this point.

malwarebytes

4. Once Malwarebytes has been opened, if a scan or update has not automatically initiated, please click the large Scan Now button or visit the “Scan” tab to manually run a scan. Before the scan is started Malwarebytes may ask to update the software, make sure to do so if prompted to.

malwarebytes anti-malware

5. Once the scan is complete, click the Quarantine All button to isolate and remove the detected files. You may be asked to reboot your computer after removal to completely remove detected files.

malwarebytes quarantine log

6. You can chose to visit the History tab and click Delete All to remove these files from the Quarantine log, although these files no longer provide a threat.

If you are still having issues with malware it is recommended to download and install a second opinion scanner such as HitmanPro by Surfright to eradicate existing malicious files and automatically repair corrupted settings.

Step 2: Clean up and repair settings

1. Install the free or full version of CCleaner by Piriform.

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CCleaner Analyze Cleaner

2. Once installed, open the program and navigate to Cleaner and click the Analyze button. Afterwards, click the Run Cleaner button on the bottom right of the program interface. This will clean up unnecessary junk that may have been introduced to your computer.

CCleaner Startup

3. Next, navigate to Tools > Startup and search through each tab starting from Windows, Internet Explorer, etc., all the way to Content Menu, for additional suspicious entries and click Disable and Delete once anything you do not recognize is found. This will help you locate and remove unwanted browser attachments and repair other settings.

Step 3: Manually uninstall Genieo.com

1. Access Windows Start Menu and navigate to the Control Panel (on Windows 8, right click the bottom left corner to access the Windows 8 Start Menu).

Uninstall a program

2. Click Uninstall a program or Add and remove a program.

3. In the list of installed programs search for Genieo.com (or similar). Once the program is located, double click it or select the program in the list and click the Uninstall button.

Step 4: Manually remove browser attachments

Google Chrome

1. Click on the Customize icon (wrench or 3 bar icon) next to the address bar and navigate to More tools > Extensions.

2. Search for the Genieo.com extension and remove it by clicking the trashcan icon next to it.

Mozilla Firefox

1. Type Ctrl+Shift+A.

2. On the Extensions and Plugin search for the Genieo.com add-on and remove it.

Microsoft Internet Explorer

1. Click Tools and select Manage add-ons.

2. On the Toolbars and Extensions tab search for the Genieo.com add-on, click it, and click the Remove button.

Step 5: Remove Genieo search engine

  • In Mozilla Firefox, click the small search magnify glass near the search box (not url/search field) and click “Manage Search Engines…”. Remove Genieo.com search engine from the list of search providers by highlighting the selections and clicking remove.
  • In Microsoft Internet Explorer navigate to Tools > Manage Add Ons > Search Providers and remove Genieo.com search engine from the list.
  • In Google Chrome, click the customize icon (wrench or 3 bars) and navigate to Settings > Manage search engines… click the X next to Genieo.com  search engine to remove it.

Please note, If http://www.genieo.comt/ is set as Google Chrome’s default search engine, add (or select) a new search engine (such as Google.com) and select the new search engine as the default search engine, then remove the unwanted search engine by clicking the X next to it.

Step 6: Remove Genieo.com from homepage

  • In Mozilla Firefox navigate to Tools > Options or click Firefox in the top left corner and click Options > Options. Under the General tab remove Genieo.com.com from the “Home Page:” field and replace it with your preferred home page URL.
  • In Microsoft Internet Explorer navigate to Tools >Internet Options. Remove Genieo.com.com from the Home Page field and replace it with your preferred URL.
  • In Google Chrome click the customize icon (wrench or 3 bars) and navigate to Settings.Click “Set pages” under the On startup option. Remove Genieo.com.com and replace it with your preferred homepage URL.

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