Related Posts


How to remove the FBI virus (Ransomware Removal Guide)

FBI virus (Ransomware)

The FBI virus (FBI Moneypak virus, FBI computer lock, FBI browser lock, etc.) is dangerous malware categorized as ransomware that infects both Mac and Windows Operating Systems. The FBI virus locks computer screens and internet browsers with a fake message from the FBI in order to scare victims into paying an unnecessary fine. The FBI virus utilizes Trojan horses (Trojan.Ransomlock.R, reveton, etc.) or script placed on a website in order to lock computer systems and internet browsers. Once a browser or computer is restricted by the FBI virus, a webpage or window will open that claims the computer user violated the law, therefor the computer owner must pay a fine to unlock the browser or computer. Some of the FBI computer viruses may claim to encrypt a computer’s files and hold them hostage until a fine is paid.

RansomLock Trojan

The FBI virus practices social engineering by attempting to persuade unsuspecting victims into paying an unnecessary fine. The ransomware infection does this by making fraudulent claims on the browser-lock or screen-lock window that states the computer has been involved in illegal activity (downloaded or distributed copyrighted material or viewed child pornography, etc.) and demands a penalty fine of $100, $200, $300, or more to be paid in order to unlock the computer system, internet browser, or to obtain a key to decrypt files within the allotted time of 48 to 72 hours by use of Moneypak cards and other credit services (REloadit virus, Ultimate Game Card Virus, Ukash Virus). The FBI Moneypak ransomware virus also states on the fake FBI screen that the computer owner may see jail time or face other consequences if the unnecessary fine is not paid in time.

How to remove the FBI virus (Ransomware)

This page is a comprehensive removal guide that will help you remove the FBI virus and other forms of ransomware. Please click a selection below.

 

Removal Tips

*Logging in as a different user

In most cases if there are multiple accounts on your Window’s system you will be able to access the other accounts that are not infected without conflict.
If a second account has administrator rights, in some cases you will be able to remove the infection using this user. To learn more please visit the bottom of this page and view relating forum topics.

Deny flash option

The FBI Moneypak virus utilizes flash and in some cases, disabling (denying) flash can “freeze” the FBI Moneypak virus (suspend), which allows proper removal methods to be performed. Please note this is not a necessity, nor will this remove the virus. This is only an option for specific individual infections. *This may be skipped.
1. To disable (deny) flash visit: http://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html
Deny Flash
2. Select the “Deny” radio option
3. Proceed to a removal option: Anti malware software scan and removal or system restore.

What does denying flash do?

If you select Deny, the malicious application does not have access to your camera or your microphone. The application will continue running, but may not function as intended. Alternately, the application may inform you that it can’t continue unless you allow access, in which case you can either allow access or close the application.


1. FBI virus removal software

Use these directions to automatically remove the FBI virus using Malwarebytes Anti-Malware software.

1. We highly recommend writing down the toll free number below in case you run into any issues or problems while following the instructions. Our techs will kindly assist you with any problems.

1-888-879-0084
if you need help give us a call

2. Install the free or purchase the full version of Malwarebytes Anti-Malware software.

Purchase Download

3. Once Malwarebytes is installed, run the program and update the database if needed.

remove with malwarebytes

4. On the Dashboard click the large green Scan Now button.

5. Once the malware scan is complete, Malwarebytes may state that potential malware or malware was detected. Click the Apply All Action button.

6. If files were quarantined, visit the History section and remove all files in the Quarantine selection.


2. Manual removal (Advanced)

1. Open Windows Start Menu and type %appdata% into the search field and press Enter.
%Appdata%
2. Navigate to: Microsoft\Windows\Start Menu\Programs\Startup
App Data Start Menu
3. Remove ctfmon (ctfmon.lnk if in dos) – this is what’s calling the virus on start up. This is not ctfmon.exe.

4. Open Windows Start Menu and type %userprofile% into the search field and press enter.
Userprofile
5. Navigate to: Appdata\Local\Temp
6. Remove rool0_pk.exe
rool0_pk.exe
7.Remove [random].mof file
8. Remove V.class

The virus files may have names other than “rool0_pk.exe” but file names should appear similar with the same style of markup. There may also be 2 files, 1 being a .mof file. Removing the .exe file will fix FBI Moneypak. The class file uses a java vulnerability to install the virus and removal of V.class is done for safe measure.

FBI Moneypak Files:

The files listed below are a collection of what causes FBI Moneypak to function. To ensure FBI Moneypak is completely removed via manually, delete all given files if located. Keep in mind, [random] can be any sequence of numbers or letters and some files may not be found in your infection.

%Program Files%\FBI Moneypak Virus
%Appdata%\skype.dat
%Appdata%\skype.ini
%AppData%\Protector-[rnd].exe
%AppData%\Inspector-[rnd].exe
%AppData%\vsdsrv32.exe
%AppData%\result.db
%AppData%\jork_0_typ_col.exe
%appdata%\[random].exe
%Windows%\system32\[random].exe
%Documents and Settings%\[UserName]\Application Data\[random].exe
%Documents and Settings%\[UserName]\Desktop\[random].lnk
%Documents and Settings%\All Users\Application Data\FBI Moneypak Virus
%CommonStartMenu%\Programs\FBI Moneypak Virus.lnk
%Temp%\0_0u_l.exe
%Temp%\[RANDOM].exe
%StartupFolder%\wpbt0.dll
%StartupFolder%\ctfmon.lnk
%StartupFolder%\ch810.exe
%UserProfile%\Desktop\FBI Moneypak Virus.lnk
WARNING.txt
V.class
cconf.txt.enc
tpl_0_c.exe
irb700.exe
dtresfflsceez.exe
tpl_0_c.exe
ch810.exe
0_0u_l.exe
[random].exe
Kill ROGUE_NAME Processes:

Access Windows Task Manager (Ctrl+Alt+Delete) and kill the rogue FBI Moneypak process. Please note the infection will have a random name for the process [random] which may contain a sequence of numbers and letters (ie: USYHEY347H372.exe).

[random].exe
Remove Registry Values

To access Window’s Registry Editor type regedit into the Windows Start Menu text field and press Enter.
Regedit

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\[random].exe
HKEY_LOCAL_MACHINE\SOFTWARE\FBI Moneypak Virus
HKEY_CURRENT_USER \Software\Microsoft\Windows\CurrentVersion\Policies\System ‘DisableRegistryTools’ = 0
HKEY_LOCAL_MACHINE \SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system ‘EnableLUA’ = 0
HKEY_CURRENT_USER \Software\Microsoft\Windows\CurrentVersion\Internet Settings ‘WarnOnHTTPSToHTTPRedirect’ = 0
HKEY_CURRENT_USER \Software\Microsoft\Windows\CurrentVersion\Policies\System ‘DisableRegedit’= 0
HKEY_CURRENT_USER\Software\FBI Moneypak Virus
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run ‘Inspector’
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FBI Moneypak Virus
HKEY_CURRENT_USER \Software\Microsoft\Windows\CurrentVersion\Policies\System ‘DisableTaskMgr’ = 0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\protector.exe
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\Inspector %AppData%\Protector-[rnd].exe
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnHTTPSToHTTPRedirect 0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Settings\ID 4
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Settings\UID [rnd]
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Settings\net [date of installation]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system\ConsentPromptBehaviorAdmin 0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system\ConsentPromptBehaviorUser 0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system\EnableLUA 0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AAWTray.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AAWTray.exe\Debugger svchost.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AVCare.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AVCare.exe\Debugger svchost.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AVENGINE.EXE
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AVENGINE.EXE\Debugger svchost.exe
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System “DisableRegistryTools” = 0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System “DisableTaskMgr” = 0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system “ConsentPromptBehaviorAdmin” = 0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system “ConsentPromptBehaviorUser” = 0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system “EnableLUA” = 0


3. System Restore – Recovery


Below we detail 3 different instructions to restore or recover a common Window’s computer.

  • To learn more about Windows System Restore for Vista, XP, and 7 please click here.
  • For Windows 8 refresh/reset instructions please click here.

Please also keep in mind if you have the manufacture’s boot disc that came with your computer, you will be able to perform a system restore or total system recovery by inserting the disc, tapping f8 (or your manufacture hotkey), and following the on screen instructions.

Windows Start Menu Rstrui.exe Restore

1. Access Windows Start menu
2. Type rstrui.exe into the search field and press Enter
3. Follow instructions in Window’s Restore Wizard

Start Menu Restore

Start Menu System RestoreStandard directions to quickly access Window’s System Restore Wizard.

1. Access Windows Start menu and click All Programs.
2. Click and open Accessories, click System Tools, and then click System Restore.‌
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Follow the simple instructions to Restore your computer to a date and time before infection.

Safe Mode With Command Prompt Restore

If you can not access Window’s desktop, this is the suggested step. If it is difficult to start windows in safe mode; if Windows’s brings up a black screen, with “safe mode” in the four corners – Move your cursor to the lower left corner, where the Search box is usually visible in Windows Start Menu and it will come up, including the “Run” box.

1. Restart/reboot your computer system. Unplug if necessary.
2. Enter your computer in “safe mode with command prompt”. To properly enter safe mode, repeatedly press F8 upon the opening of the boot menu.

Safe mode with command prompt

3. Once the Command Prompt appears you only have few seconds to type “explorer” and hit Enter. If you fail to do so within 2-3 seconds, the FBI MoneyPak ransomware virus will not allow you to type anymore.

Comand Prompt Type Explorer

4. Once Windows Explorer shows up browse to:

  • Win XP: C:\windows\system32\restore\rstrui.exe and press Enter
  • Win Vista/Seven: C:\windows\system32\rstrui.exe and press Enter

System32 rstrui
5. Follow all steps to restore or recover your computer system to an earlier time and date (restore point), before infection.
Restore system files and settings
More System Restore Links:


4. Safe Mode with Networking


For users needing access to the Internet or the network they’re connected to. This mode is helpful for when you need to be in Safe Mode to troubleshoot but also need access to the Internet for updates, drivers, removal software, or other files to help troubleshoot your issue.

  • This mode will also bypass any issues where Antivirus or Anti Malare applications have been affected/malfunctioning because of the FBI Moneypak infection’s progression.

The plan with this option is to enter your computer in “safe mode with network” and install anti-malware software. Proceed to scan, and remove  malicious files.

1. Reboot your computer in “Safe Mode with Networking”. As the computer is booting (when it reaches the manufacture’s logo) tap and hold the “F8 key” continuously to reach the correct menu. On the Advanced Boot Options screen, use your keyboard to navigate to “Safe Mode with Networking” and press Enter. Shown below.

Safe mode with networking

  • Make sure to log into an account with administrator rights.

The screen may appear black with the words “safe mode” in all four corners. Click your mouse where windows start menu is to bring up necessary browsing.
safe mode 4 corners

2. There are a few different things you can do…

  • Pull-up the Start menu, enter All Programs and access the StartUp folder.
  • Remove “ctfmon” link (or similar).

This seems to be an easy step in removing the FBI virus for many users. If you are interested in learning about ctfmon.exe please click here.

Now, move on to the next steps (which is not a necessity if you removed the file above but provides separate options for troubleshooting).

3. If you still can’t access the Internet after restarting in safe mode, try resetting your Internet Explorer proxy settings. These 2 separate options and following steps will reset the proxy settings in the Windows‌ registry so that you can access the Internet again.

How To Reset Internet Explorer Proxy Settings
  • Option 1

In Windows 7 click the Start button. In the search box type run and in the list of results click Run.

In Windows Vista click the Start button and then click Run.

In Windows XP click Start and then click Run.

Copy and paste or type the following text in the Open box in the Run dialog box and click OK:

reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v ProxyEnable /t REG_DWORD /d 0 /f

In Windows 7 click the Start button. In the search box type run and in the list of results click Run.

In Windows Vista click the Start button and then click Run.

In Windows XP click Start and then click Run.

Copy and paste or type the following text in the Open box in the Run dialog box and click OK:

reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v ProxyServer /f

Restart Internet Explorer and then follow the steps listed previously to run the scanner

  • Option 2

Launch Internet Explorer. In Internet Explorer go to: Tools->Internet Options->Connections tab.
Click Lan Settings button and uncheck the checkbox labeled Use a proxy server for your LAN. Click OK.

LAN Tab

4. It is now recommended to download Malwarebytes (free or paid version) and run a full system scan to remove FBI Moneypak malware from your computer if you do not have this application on your system.

5. Flash Drive Option

  1. Turn off your computer system and Unplug your internet connection
  2. Turn the machine back on (In some cases the virus can only open if your machine is plugged into the internet)
  3. On another (clean) computer, download Malwarebytes or your preferred removal program and load the Mbam-Setup.exe (or similar) file onto the flash drive
  4. Remove the flash drive from the clean computer and insert it into the affected machine, proceed to install Malwarebytes (etc) using the setup file located on the flash drive.
  5. Run a full system scan, Malwarebytes will find and eradicate malicious files
  6. Restart your machine


6. Optical CD-R Option

  1. Place a blank CD-R into your CDROM drive
  2. Download and place Microsoft Defender or your prefered removal program onto the blank CD-R
  3. Restart your computer and boot from CD

“You may need an old school keyboard (not the USB, but the PC connector type) since the virus delays the USB startup. The Defender will clean your PC in totality. This virus is somehow complex, but is no match for Windows Defender. After the scan is complete, run again a full scan without a restart.”

7. Slave Hard Disk Drive Option


If you are having complications with Anti-Malware software a suggestion would be to slave your HDD, then proceed to scan. You will need a second operating computer and tools to remove your hard drive. *Please note this may be difficult for some users and there are other options to scan your hard drive during complications. This is a common practice for local computer technicians.

  1. Remove the Hard Disk Drive from your computer.
  2. On the circuit board side of your HDD set the drive to “slave”.
  3. Connect the slave drive to an unaffected computer.
  4. Scan the slave drive, and proceed to remove any malware on the drive. Make sure to scan each user account.
  5. Reconnect the HDD to your original computer.

FBI virus screenshots

FBI Virus
new FBI virus
FBI Moneypak
FBI Online Agent Virus

FBI Online Agent has blocked your computer for security reason
The work of your computer has been suspended on the grounds of unauthorized cyberactivity.
Described below are possible violates, you have made:
Article 274 – Copyright
A fine or imprisonment for the term of up to 4 years. (The use or sharing of copyrighted files – movies, software)
Article 183 – Pornography
A fine or imprisonment for the term of up to 2 years. (The use or distribution of pornographic files).
Article 184 – Pornography involving children (under 18 years)
Imprisonment for the term of up to 15 years. (The use of distribution of pornographic files)
(...)

FBI Cyber Crime Division Virus Removal
Computer Crime and Intellectual Property Section virus removal

“Attention! Your PC is blocked due to at least one of the reasons specified below":

You have been violating Copyright and related rights Law (Video, Music,Software) and illegally using or distributing copyrighted content, thus infringing Article I, Section 8, clause 8, also known as the Copyright of the Criminal Code of United States of America. If it is PCEU Virus then this is thus infringing Article 128 of the criminal code of Great Britain.

The ransomware details that you have been viewing or distributing prohibited pornographic content (Child Pornography/Zoofilia). Thus violating article 202 of the Criminal Code of United States of America. Article 202 of the criminal provides for deprivation of liberty for two or twelve yours.

Illegal access to computer data has been initiated from your PC,or you have been. Article 210 (it is 208 for PCEU Virus) of the Criminal Code provides for a fine of up to $100,000 and/or a deprivation of liberty for four to nine years.

Fines may only be paid within 72 hours after the infringement. As soon as 72 hours elapse, the possibility to pay the fine expires, and a criminal case is initiated against you authomatically within the next 72 hours! (Sometimes it shows you within 2 hours or 48 hours).
Similar Ransomware:

USA Cyber Crime Investigations virus, Department of Justice virus, United States Cyber Security Virus, Citadel Reveton, International Police, Central Police Unit, FBI DNSChanger Virus …view all


banner-1

Leave a Reply

Your email address will not be published.

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

518 replies to “How to remove the FBI virus (Ransomware Removal Guide)

  1. djg

    removal: in chrome/fe goto tools –> developer tools –> elements. u will see html inside head tag , right click on the script tag and delete all of them and then close the browser. Also u can try putting in any 14 digit number and click the submit button it will always work

  2. Ehns0mnyak

    Kudos to whoever wrote this. It was a pain, even for a seasoned vet.

    On an older slower machine, you have roughly 3 seconds after explorer.exe loads before the virus takes control. If your fast, you can ctrl-alt-delete and get to task manager in time to force quit explorer.exe. Closed a couple of the non critical processes, and new process explorer.exe.

    Luckily I was able to get into windows, and run malware bytes.

    7 of the malicious files were hiding out in the \windows\temp\(8 random chars).exe
    and a final in \documents and settings\(username)\local settings\temp\(18 random chars).exe