How To Remove The Certified Toolbar Search Hijacker And Redirection Virus (

Sean Doyle

Sean Doyle is an engineer from Los Angeles, California. Sean's primary focuses include Internet Security, Web Spam, and Online Marketing.

59 Responses

  1. Mike says:

    Thanks, you’re awesome. I had it all figured out, except for removing the link in the shortcut.

  2. Anonymous says:

    best instructions thank you, others try toforce crappy software down your throat. It was in a browser shortcut

  3. Anonymous says:

    thanks a lot it worked..

    • Ron says:

      Thanks,had this for 18 months now tried lots of web instructions,yours is the only one that mentioned the browser shortcut delete.Excellent,thanks very much

  4. inuser says:

    THANKU SO VERY MUCH!!! you solved my problem. The browser shortcut tip helped me.

  5. Anonymous says:

    I have had this problem and is annoying to have one’s browser re-directed. I found most of what you said above previous to visiting your site but was still being sent to the wrong home page, till I discovered my shortcuts all had the certified-toolbar appended. Once removed I am back to my own original homepage.

  6. Anders says:

    I’ve done multiple scans with AVAST and AVG, Spybot and got rid of certified for one of the user profiles but the advice to check the browser shortcut never crossed my mind. It did fix it! Thanks a million times!
    (BTW you find a lot of other spooky things when you run the triple scan… so that work was not in vain)

  7. Lucinda says:

    Wait I did that thing about the properties and now its back to norm. But I am still worried. I looked in the registry and found nothing. all I have to do is do the malaware bytes thing

  8. Anonymous says:

    This website is the best! Where other websites try to get you to click links and jam software down your throat, this website gives easy removal options without BSing us! Thanks guys!

  9. Ian Macfarlane says:

    Had been trying for weeks to get rid of this malware, and finally came upon this article – following all the steps directed in the article, which I had done previously with no success – until the last item here to check the browser shortcut propertes – happy to say this has got the bug removed – thank a bundle for the advice, highly recommended. PS avoid those other ‘forum’ sites that ask you to download other software to remove this.

  10. Anonymous says:

    great advice, malwarebytes free takes away the 9 remaining files, wouldn’t have known to do that without this page, thank you muchly.

  11. Anonymous says:


  12. Anonymous says:

    I was so fucking irritated with certified toolbar. Thank you!

  13. Anonymous says:

    thank you so much…….i was so much frustrated with that certified toolbar.

  14. thank you,
    using chrome and it wasn’t picked up by norton
    you extra actions finished it

  15. U.S. Inteligence Agency, Agent A58069. says:

    f***ing hell…..this damn toolbar just f***ed with the U.S. Government Property Computer Software……oh hell nah…..I will track this son of a f*** down…..and I swear…..I will make it as my mission to break every single bones from the skull to the toes from that motherf***er and burn every single bricks or stones on the f***er house…thank you to the author of this post explaining what this thing is……oh hell yeah…..hahahaha this little f*** just mess with the wrong computer and the wrong f***ing person…..damn f***ing people these day have nothin else better to do……the f*** head just wrote himself/herself a death wish when he/she decided to download this type of s*** eating f*** on my computer…’s ok y’all if you have this problem… won’t last long…..

  16. Víctor Lazcano says:

    Thank you so much for your amazing review. That bitch has stopped messing with my conexion. That lavender box, as they say is the great key.

  17. Anonymous says:

    I used System Restore to solve this problem. It worked. I selected the oldest restore point.

  18. mkenson says:

    Thank you. The last lavender box instruction did the trick.

  19. Anonymous says:

    Thank you so much! What was here that I didn’t find anywhere else was the information regarding the Browser Shortcuts. So simple!!!!!!! Thank you again!

  20. I am just tickled pink for these comments below, here. I had tried ALL of the above steps and still had the “toolbar”. It wasn’t until I read the comments that I found the answer! It was hiding in the Chrome shortcut on my desktop! Tricky little booger. However, with the help of Mr/Ms Anonymous’ comments from 3 days ago…..ELVIS HAS LEFT THE BUILDING!!!! Unh hunh!

  21. Annoyed of Bristol says:

    Thanks for the above. Uninstalled, scanned etc.. and IE seems to be free of it.. However, I still have a problem when I open outlook 2010 – instead of going to the inbox as the settings show, it opens in “””

    Any ideas how I can shift it??

    Thank you!!

    • Sean Doyle says:

      You can use software such as CCleaner.

      Navigate to Tools > Startup and check out each tab, including the Scheduled Tasks tab and check if anything needs to be disabled and deleted.

      Also navigate to Registry and Scan for Issues, followed by fixing the selected issues.

      Hope this helps.

  22. Anonymous says:

    thanks to all who said to check the shortcuts- drove me bonkers for a while- that was the catch.
    100% spot on- every step

  23. Anonymous says:

    Remember to change the shortcut to the browsers. It worked perfectly for me after that. Thanks lots!

  24. Alan says:

    Passo 1: Fazer uma varredura com o Malwarebytes
    Passo 2: Botão direito do mouse em um atalho e selecione Propriedades. Na guia atalho, observe que no campo Destino o site barra de ferramentas certificado foi adicionado após as aspas duplas. Apagar esta parte e clique em OK. Se o atalho é fixado à barra de tarefas que você tem que desprender-lo primeiro, e depois corrigir o atalho no menu Iniciar.

  25. Sam says:

    Amazing Post! Thanks a ton for this. 100% useful

  26. Anonymous says:

    I did all of this and then restored my computer to an early setting and found hidden zipped files. Also it was listed as protected search in my programs list insted of certified toolbar… I ended up resetting it to manufacturing status and now it’s fine.

  27. Megan says:

    YAY! You are a life saver!!!!

  28. Anonymous says:

    Yup, the shortcuts also been messed with around here. Thanks very much for the heads up =)


  29. Anonymous says:

    Thanks. I had to use the malware removal, plus the shortcut edit, AND the pages settings in the browser

  30. Anonymous says:

    It appears that the shortcuts to your browsers are also modified. Right click on a shortcut and select properties. On the shortcut tab, notice that in the Target field the certified toolbar site has been added after the double quotes. Delete this part and hit OK. If your shortcut is pinned to the task bar you have to unpin it first, then correct the shortcut in the start menu, and re-pin it to the task bar. Hope this helps

    • Anonymous says:

      mr anonymous… u are my light at the end of the tunnel… i did EVERYTHING to a T and i knew i had gotten rid of it but IE was still bringin up the damn page… i did ur shortcut trick and IT WORKED THANK YOU!!!!

  31. Sean Doyle says:

    Sorry to hear you are having issues.

    I can recommend to uninstall each browser, reboot your system, and install each one again.

    Another solution would be to use CCleaner and navigate to Tools > Startup.

    You can find programs set to run when your browser or computer starts per Windows and each browser installed on your computer, tasks, menus, etc., and disable and delete anything that has compromised your settings.

    Hope this helps!

  32. Anonymous says:

    Thanks so much!

  33. Jan Kijlstra says:

    Thanks, solved the problem!

  34. Anonymous says:


  35. laura says:

    fixed the problem. make sure you arein safe mode with networking and that under folder options that you check to show hidden files. clean unwanted program files. go to internet options or setting mae sure you delete extensions that may mention toolbar, search, certified… make sure your home button is the right one. Most importantly, under internet settings, on startup, open a specific page or set of pages, click set pages, you should notice that unwanted or hidden search engine. You must delete and put in another. That should fix the problem. It should do the trick

  36. Anonymous says:

    thanks man. step by step for 3 main browsers no bs in between. cheers

  37. Gadesh says:

    Thank you so much for the information. Clear and precise even to a nerd like me. You are a saviour.

  38. Elana Carlos says:

    Very helpful. Thank you so much

  39. Anonymous says:

    thanks a lot.

  40. Donna Hill says:

    Sean Doyle…THANK YOU….THANK YOU ……THANK YOU!!!!!!!!!!!! I wasted hours in tears trying to get rid of that rotten Certified Toolbar Search and I came upon your website and figured I would give you a try. And when I went through your EASY TO FOLLOW steps and the evil thing vanished, I closed my eyes and thanked God for honest, helpful, gifted, decent people like you. All I can say is I bookmarked your page and THANK YOU!! 🙂

  41. Anonymous says:

    that was easy to follow and worked perfectly, thank you very much!

  42. Anonymous says:

    thanks for the instructions,

  43. Anonymous says:

    wow, thank you so much; so easy to follow and extremely helpful.

  44. Anonymous says:

    thankyou very much

  45. Anonymous says:

    You rock!! I had done the first step and even went into the c drive to look for anymore little buggers and still could not get rid it of. Your instructions got rid if it! woo hoo

  46. anonymous says:

    How can you be sure that this virus is gone for good? What are the files it leaves behind? I’m kind of paranoid about this virus.

    • Sean Doyle says:

      I don’t have a list of file names this particular parasite utilizes.

      A suggestion to ensure malware has been removed from your system is to install the free version of Malwarebytes, perform a full system scan, and if any malicious files are detected, remove them. Once this process is complete you can uninstall the free version of Malwarebytes or continue to use it.

      • anonymous says:

        I have McAfee Total Protection, but I’m just unsure. It doesn’t show up as my homepage anymore but I wanted to make absolutely certain that this virus is removed.

  47. Anonymous says:


  48. Anonymous says:

    Thank you

  49. Anonymous says:

    Thank you! Thank you! Thank you!

  50. Anonymous says:

    Thanks so much for the help! It was greatly appreciated!
    Certified was in my webbrowers list but NOT in the name part. It was in the description.

  51. Anonymous says:

    Only way I could get rid of certified-toolbar from google chrome was to uninstall google chrome and then re-install. Did not show up on Control panel Program + Features or in the Google toolbar area.

  52. Anonymous says:

    Thank You Mr No Problem!

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