How To Remove Search.Suddenlink Redirection Virus And Uninstall Suddenlink Toolbar – Repair DNS Settings

What is Suddenlink (Suddenlink Web Helper, Suddenlink Toolbar)?

Suddenlink (Suddenlink.com, Suddelink.net) is a company that offers products and services such as High-speed internet, phone, and television, as well as home security. Alike many internet service providers (see RoadRunner), Suddenlink uses a browser helper object to affect it’s users internet settings and collect strategic information. In other words, these are called marketing lists.

Suddenlink Toolbar

The BHO (browser helper object) Suddenlink uses is called the Suddenlink Toolbar. The Suddenlink Toolbar can be manually attached and installed to both the browser and computer, though many have stated Suddenlink has infiltrated their systems without permission causing people to ask why their internet searches are redirecting to Suddenlink webpages such as search.suddenlink.net and search.suddenlink.com. This may also hijack home pages settings, changing them to to suddenlink.com/net based webpages without consent (hence the reference to browser hijacker).

Aside from the Suddenlink Toolbar causing redirections, the Suddenlink internet service provider may enable a search suggestion modifier called Web Helper. It claims to provide helpful searches from  web address errors alike many service providers do. If you enter an unknown name, or webpage that does not exist into the address bar, the Suddenlink Web Helper may redirect you to search.suddenlink.net and other pages where sponsored links and Google and Yahoo! search results are displayed.

Remove Search Suddenlink

The tactic of using your service to provide sponsored links and reports of browser “hijackings” have caused many to call Suddenlink adware or spyware. Though it is true what they are doing is completely legal if you use their internet service, this tactic is still very shameless. It’s legal adware, legal spyware. You are legally being tracked without your direct permission.

There are plenty of ways to OPT out of different Suddenlink services (including Web Helper) through the Suddenlink.net websites, but if you are having trouble removing Suddenlink (including redirections) or suspect third party malware, viruses, and/or Trojans are affecting your browser and system, refer to the removal steps below to properly secure your computer. Please note, Suddenlink is not a virus.

How to remove SuddenLink

  1. Uninstall Suddenlink Toolbar
  2. Remove Suddenlink Toolbar Add-on & Extension
  3. Repair Home Page
  4. Repair Provided Search Engine (Stop Redirections)
  5. Repair DNS Settings (If Necessary)

1. Uninstall Suddenlink Toolbar

If the Suddenlink Toolbar is affecting your internet browsers, before removing the add-on or extension, uninstall the Suddenlink Toolbar application using Window’s Uninstaller.

1. Access Window’s Start Menu and select Control Panel

2. Select Uninstall a program or Add and remove programs

Uninstall a Program

3. Find Suddenlink Toolbar in the list of installed programs, select it and click the Uninstall button or double click the program to remove it.

2. Remove Suddenlink Toolbar Add-on & Extension

Use the steps below to remove the Suddenlink Toolbar per each internet browser installed on your system.

Suddenlink Toolbar Removal

Please note, the Suddenlink Toolbar is not malicious though it can be a very big nuisance and has been reported to attach to internet browsers without permission.

Mozilla Firefox

1. Click Tools and select Add-ons. (Ctrl+Shift+A)

2. On the Extensions and Plugin tabs find the Suddenlink Toolbar and remove it.

Microsoft Internet Explorer

1. Click Tools and select Manage add-ons.

2. On the Toolbars and Extensions tab find the Suddenlink Toolbar and remove it.

Google Chrome

1. Click on the Wrench or 3 bar icon next to the address bar and navigate to Tools > Extensions.

2. Fine the Suddenlink Toolbar and click the trash can icon next to it to remove it.

3. Repair Home Page

Use these steps to remove Suddenlink.com websites from your home page. Suddenlink.com uses a variety of webpages utilizing both .com and .net domain extensions, including search.suddenlink.net, home.suddenlink.com and much more.
Remove Suddenlink

Mozilla Firefox

1. Click Tools and select Options.

2. On the General tab remove Suddenlink.com, Suddenlink.net, search.suddenlink.net, etc and click Restore to Default or add you preferred URL.

Microsoft Internet Explorer

1. Click Tools and select Internet Options.

2. On the General tab remove Suddenlink.com, Suddenlink.net, search.suddenlink.net, etc and click Restore to Default or add your preferred URL.

Google Chrome

1. Click on the Wrench or 3 bar icon next to the address bar and select Settings.

2. Under the On startup section click Set pages.

3. Click the X next to the Suddenlink webpage, then add or keep your preferred URL such as botcrawl.com.

Remove Suddenlink Home Page Google Chrome

4. Repair Provided Search Engines

Use the instructions below to stop your browsers internal search engine from directing to Suddenlink based search results. As stated in the Home Page steps, keep in mind that Suddenlink.com uses a variety of .com and .net domain extensions and several webpages.

Mozilla Firefox

1. Click the small search arrow or magnify glass near the search bar at the top of the internet browser.

2. Select Manage search engines…

3. Select Suddenlink.com, Suddenlink.net, search.suddenlink.net, etc and click remove. If you don’t see a Suddenlink webpage it may also be set as default or listed under Other search engines.

Microsoft Internet Explorer

1. Click Tools and select Manage add-ons.

2. Navigate to the Search Providers list.

3. Select Suddenlink.com, Suddenlink.net, search.suddenlink.net, etc and click the Remove button.

Google Chrome

1. Click the 3 bar or wrench settings icon and select Settings.

2. In the Search section select the Manage search engines… button.

3. Remove Suddenlink by clicking the X next to the URL when highlighted.

If Suddenlink.net or other Suddenlink websites are set as the default search engine, add and chose another search engine (such as Google.com) as a default engine by selecting it (Google.com) and clicking the make default transparent blue box that appears shown in the image below.

Stop Search.Suddenlink Redirect

5. Repair DNS Settings (If Necessary)

In some cases DNS IP addresses have been changed without consent. To check your DNS IP settings please refer our previous article about a service called Open DNS. Though Suddenlink is not Open DNS, checking your DNS IP address settings uses the same steps.


Sean Doyle

http://Botcrawl.com

Sean Doyle is an engineer from Los Angeles, California. Sean's primary focuses include Internet Security, Web Spam, and Online Marketing.