How to remove Rally Toolbar – my.rally.io removal instructions (Uninstall guide)

What is Rally Toolbar (my.rally.io redirect)?

Rally Toolbar is an unwanted browser helper object (BHO), add-on, and extension for popular internet such as Google Chrome, Mozilla Firefox, and Microsoft Internet Explorer and is identified as malware categorized as a browser hijacker that changes existing internet browser settings without permission (home page, default/provided/managed search) and causes redirections to my.rally.io and other webpages. Rally Toolbar has also been reported to hijack Facebook accounts and spam message individuals on the accounts friend list without consent.

my.rally.io redirect

Rally Toolbar is often referred to as the Rally Toolbar virus or Rally virus, though not actually a computer virus, this browser hijacker causes many problems for computer users aside from unwanted redirects. Rally Toolbar and associated third-parties are known to harvest sensitive user information, including information manually submitted online, such as usernames to online accounts (credit, bank, social media), passwords, home addresses, telephone numbers, and more. This information may be used to submit victims to marketing/mailing lists without consent, in which the victim of the Rally virus will receive an abnormal or excessive amount of email spam, social media spam, telephone calls from telemarketers (including voice mails), junk mail, and more. It should be noted that the spam messages and telephone calls from telemarketers may promote items relative to recent internet browser history. For example, if an individual is to search for “cable TV,” that individual may receive phone calls from scam artists and telemarketers concerning cable TV services. In some cases, scam artists may fraudulently claim to be a legitimate cable service in order to phish additional information. In all, the information collected by all parties involved can be continuously recycled and sold to separate entities.

Rally Toolbar

Victims often initially notice they have become infected with Rally Toolbar and additional malware (as Rally Toolbar primarily bundles with third-party products) when their browser redirects to https://my.rally.io, they may even notice the unwanted Toolbar at the top of their browser window (pictured above). Even though Rally is using a Secure Socket Layer on their website (https) and does not display malicious search results on their search engine, Rally Search is dangerous for reasons previously stated. The concerns relating to Rally Toolbar and rally.io are generally projected to third-parties associated with this unwanted browser add-on and extension, though Rally Toolbar is still considered dangerous and has also been reported to install without user consent.

How does Rally malware infect a computer?

Rally Toolbar is often contracted via third-party downloads such as freeware, shareware, codecs, and in some cases torrents. If you recently downloaded items from free distribution sites such as download.com, chances are Rally Toolbar or some and other browser attachments such as Claro Toolbar installed without consent or knowledge.

Other reports indicate that Rally Toolbar can be contracted through compromised social media promotions and spam. If you received an email from a friend concerning Rally Toolbar do not click any links in the email as it may initiate an unwelcome installer.

uninstall rally toolbar

It should also be noted that Rally Toolbar can be manually and voluntarily installed as Rally Toolbar is promoted on a variety of websites. To remove this unwanted Toolbar, please use the Rally Toolbar removal instructions below. In order to remove this Toolbar and stop unwanted redirections, it may be necessary to uninstall third-party software and browser attachments.

  Green Arrow Bullet   How to remove Rally Toolbar malware

  1. Uninstall Rally Toolbar – Use the correct procedures to uninstall Rally Toolbar (from 2 options)
  2. Scan computer for malware – Scan for and remove additional malware infecting your computer
  3. Automatically repair browser settings – Automatically remove hijacked my.rally.io browser settings and automatically uninstall associated Rally software
  4. Manually remove my.rally.io homepage
  5. Manually remove my.rally.io search engine

 

1. Uninstall Rally Toolbar (2 options)

Option 1: Windows Uninstall (Manual Uninstall)

1. Access Windows Start Menu and navigate to the Control Panel.

Uninstall a program

2. Click Uninstall a program or Add and remove a program (depending on your version of Windows).

3. In the list of installed programs search for Rally Toolbar and other suspicious third party programs. Uninstall Rally Toolbar and unwanted software by double clicking the program’s icon, or highlight the program in the list and click the Uninstall button/tab.

Option 2: CCleaner by Piriform (Automated Uninstall)

CCleaner by Piriform

CCleaner can be used to uninstall Rally Toolbar if it’s difficult to remove. CCleaner is notorious for removing similar hijackers such as Conduit Search.

1. Install the free or paid version of CCleaner by Piriform and run the program.

Purchase CCleaner for $24.95*   Free Download

2. Once installed, navigate to ToolsUninstall tab and locate Rally Toolbar and other unwanted software in the list. To automatically uninstall Rally Toolbar and other software click Run Uninstaller.

2. Scan computer for malware (Automated removal)

Malwarebytes Anti-Malware

Malwarebytes Anti-Malware can be used to detect and remove additional and/or third-party malware from your computer system, including malware that may be responsible for symptoms of the my.rally.io virus.

1. Install the free or paid version of Malwarebytes Anti-Malware software.

Purchase Malwarebytes PRO   Free Download

2. Once Malwarebytes is installed, run the program. If you are using the free version of Malwarebytes you will be prompted to update the database, please do so.

3. Open the first tab labeled “Scanner” and select the Perform full scan option. Click the Scan button to perform a full system scan. Malwarebytes will automatically detect malware infecting your computer system.

Malwarebytes Perform Full Scan

4. Once the full system scan is complete, Malwarebytes may prompt a message stating malicious objects were detected. Select the malicious objects and click the Remove Selected button to completely remove the malicious files from your computer (the image below shows a file that is NOT selected).

Malwarebytes Gadgetbox

3. Automatically repair browser settings (Automated repair)

CCleaner by Piriform

CCleaner can also be used to repair internet browser settings and stop your browser from redirecting to https://my.rally.io and other websites.

1. Install the free or paid version of CCleaner by Piriform and run the program.

Purchase CCleaner for $24.95*   Free Download

CCleaner Analyze Cleaner

2. Once installed, run the program and navigate to Cleaner > Windows/Applications and click the Analyze button. Afterwards, click the Run Cleaner button on the bottom right of the program interface.

CCleaner Startup

3. Next, navigate to Tools > Startup and search through each tab starting from windows, internet explorer, etc., all the way to Content Menu, for additional suspicious entries and click Disable and Delete once anything is found. Look for anything that may be suspicious or contain “Rally” in the title or filename.

4. Manually remove my.rally.io homepage

  • In Mozilla Firefox navigate to Tools > Options or click Firefox in the top left corner and click Options > Options. Under the General tab remove my.rally.io from the “Home Page:” field and replace it with your preferred home page URL.
  • In Microsoft Internet Explorer navigate to Tools >Internet Options. Remove my.rally.io from the Home Page field and replace it with your preferred URL.
  • In Google Chrome click the customize icon (wrench or 3 bars) and navigate to Settings.Click “Set pages” under the On startup option. Remove my.rally.io and replace it with your preferred URL.

5. Manually remove my.rally.io search engine

  • In Mozilla Firefox, click the small search magnify glass near the search box (not url/search field) and click “Manage Search Engines…”. Remove the my.rally.io search engine from the list of search providers by highlighting the selections and clicking remove.
  • In Microsoft Internet Explorer navigate to Tools > Manage Add Ons > Search Providers and remove the my.rally.io search engine from the list.
  • In Google Chrome, click the customize icon (wrench or 3 bars) and navigate to Settings > Manage search engines… click the X next to my.rally.io to remove it as your search engine.

Please note, If http://my.rally.io is set as Google Chrome’s default search engine, add (or select) a new search engine (such as Google.com) and select the new search engine as the default search engine, then remove www.my.rally.io by clicking the X next to it.

Related links:

Sean Doyle

http://Botcrawl.com

Sean Doyle is an engineer from Los Angeles, California. Sean's primary focuses include Internet Security, Web Spam, and Online Marketing.