How to remove “Our Use of Cookies” advertisements

This “Our Use of Cookies” removal & help guide contains instructions to remove Our Use of Cookies pop-up advertisements, viruses, malware, and other threats from your PC.

Our Use of Cookies Removal & Help Guide

If you notice pop-up advertisements in Google Chrome, Mozilla Firefox, Microsoft Internet Explorer & Edge, or Apple Safari that say “Our Use of Cookies” on them then your computer is infected with adware such as mysafesavings. Adware that displays Our Use of Cookies ads usually remains hidden on the machine it infects. It bundles with other programs and may be difficult to completely remove.

Our Use of Cookies

If you are affected with this adware you will notice pop-up advertisements that usually take-up an entire web browser window. The advertisement will say “On this site we use cookies to better serve you and provide and enhanced experience.” It will contain buttons that ask if you would like to continue using cookies. If you click the button you will be redirected to another website.

The Our Use of Cookies advertisements are served on landing pages on multiple websites and can appear at anytime. If you recently opened a new Google Chrome browser window an additional Microsoft Internet Explorer browser window will open by itself that says “Our Use of Cookies” on it.

Symptoms

  • Advertisements in your web browser and Windows desktop
  • Modified browser homepage, shortcut, new tab page, and default search engine
  • Slow and sluggish computer
  • Decreased internet speed and browser performance
  • Promoted on websites that advertise or host malware and potentially malicious files

Our Use of Cookies (Removal Guide)

Follow each step in this Our Use of Cookies removal guide to remove Our Use of Cookies and other threats from your computer.

1. Scan your computer with Malwarebytes

1. Download and Install Malwarebytes Anti-Malware software.

2. Open Malwarebytes and click the Scan Now button – or go to the Scan tab and click the Start Scan button.

3. Once the Malwarebytes scan is complete click the Remove Selected button.

4. To finish the Malwarebytes scan and remove detected threats click the Finish button and restart your computer if promoted to do so.

2. Perform a second-opinon scan with HitmanPro

1. Download and Install HitmanPro by Surfright.

2. Open HitmanPro and click Next to start scanning your computer. *If you are using the free version you may chose to create a copy or perform a one-time scan.

3. Once the HitmanPro scan is complete click the Next button.

4. To activate the free version of HitmanPro: enter your email address twice and click the Activate button.

5. Click the Reboot button.

3. Uninstall unwanted programs from Windows

1. Open Windows Start Menu and go to the Control Panel.

2. In the Programs section click Uninstall a program. In earlier versions of Windows this is listed as “Add and remove programs.”

3. Search for Our Use of Cookies in the list of installed programs and double click it to initiate the manual uninstall process.

4. Once you have uninstalled Our Use of Cookies, search for other unwanted programs that may be installed on your computer and uninstall them as well.

4. Remove Our Use of Cookies extension

Google Chrome

1. Click the Customize and control Google Chrome icon and go to More tools > Extensions.

remove sports score extension

2. Search for the unwanted extension in the list and click the trashcan icon.

Mozilla Firefox

1. Open the Menu and click Add-ons.

2. Search for the unwanted add-on and click Remove.

Microsoft Internet Explorer

1. Go to Tools (Alt+X) and click Manage add-ons.

2. Search for the unwanted add-on in the list, select it with your mouse, and click Remove.

Apple Safari

1. Go to Safari > Preferences > Extensions.

2. Search for the unwanted extension in the list and click the Uninstall button.

5. Cleanup and repair settings with CCleaner

1. Download and Install CCleaner by Piriform.

2. Open CCleaner and go to the main Cleaner screen. Click the Analyze button. When the process is complete, click the Run Cleaner button on the bottom right of the program interface.

3. Go to Tools > Startup and search for suspicious entries in each tab starting from Windows all the way to Content Menu. If you find anything suspicious click it and click the Delete button to remove it.

4. Go to the Registry window and click the Scan for Issues button. When the scan is complete click the Fix selected issues… button and click Fix All Selected Issues.


How to stay protected against future infections

The key to staying protected against future infections is to follow common online guidelines and take advantage of reputable Antivirus and Anti-Malware security software with real-time protection.

Real-time security software

Security software like Malwarebytes and Norton Security have real-time features that can block malicious files before they spread across your computer. These programs bundled together can establish a wall between your computer and cyber criminals.

Common Online Guidelines

  • Backup your computer and personal files to an external drive or online backup service
  • Create a restore point on your computer in case you need to restore your computer to a date before infection
  • Avoid downloading and installing apps, browser extensions, and programs you are not familiar with
  • Avoid downloading and installing apps, browser extensions, and programs from websites you are not familiar with – some websites use their own download manager to bundle additional programs with the initial download
  • If you plan to download and install freeware, open source software, or shareware make sure to be alert when you install the object and read all the instructions presented by the download manager
  • Avoid torrents and P2P clients
  • Do not open email messages from senders you do not know