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How to remove FBI Cyber Department virus – Apple Mac OS Ransomware removal

Apple (Mac OS X) FBI Cyber Department virus

Apple/Mac OS X ransomware is a new form of dangerous Apple malware that blocks access to a computer system alike the original FBI virus we discovered in 2012 that primarily targets Windows Operating Systems, this new version discovered by Jerome Segura (the senior security researcher at Malwarebytes) utilizes JavaScript to hijack internet browsers such as Safari and Chrome on Mac OS X. The new form of Apple ransomware alike previous cryptoviruses restricts access to Mac OS X by masquerading as a government department such as the FBI Cyber Department and displays a full screen browser window that claims “All activities of this computer have been recorded. All your files are encrypted. Don’t try to unlock your computer! Your browser has been blocked due to at least one of the reasons specified below” and lists crimes involving Copyright and Related Rights Law violations, distribution of prohibited pornographic content, neglectful use of a personal computer, and more. The browser window from the alleged FBI Cyber Department, or other authority then claims the user must pay a fine using credit services such as Moneypak by GreenDot or see jail time. The fraudulent penalty fine can range anywhere from $100, $300, to $500.

Mac Apple FBI virus

The FBI Cyber Department virus and ransomware similar this new form of Mac/Apple malware are very dangerous for reasons concerning the invasion of privacy and crimes involving credit theft, extortion, and identity theft. Furthermore, the claims made on the lock-screen are fraudulent; even if you did break the law, a user is given due process in court in the United States. The FBI will not block access to your computer system, they will arrest you. Paying the fine will not remove the Apple FBI virus or any form of ransomware. This computer virus is is no way associated with the FBI or any government department. To remove Macintosh/Apple ransomware and other forms of similar malware please use the instructions further below (it’s quite simple).

When infected with this form of the FBI virus or any other form of similar Apple malware the browser window will direct to an unspecified website that may try to appear like fbi.gov, though the domain is not actually the FBI. It will also be difficult to exit the browser window. When attempting to exit the browser window using Safari, alerts may prompt that say “YOUR BROWSER HAS BEEN LOCKED. ALL PC DATA WILL BE DETAINED AND CRIMINAL PROCEDURES WILL BE INITIATED AGAINST YOU IF THE FINE WILL NOT BE PAID.” These fraudulent alert messages should be ignored.

your browser has been locked Mac
This notification actually actually uses JavaScript code to create a loop of 150 iframes. This means, if you wish to get rid of this Mac FBI virus and other forms of browser-locking malware you can click to leave the page 150 times and the browser lock will be released. The amount of 150 iframes is actually considered low, but it can be assumed this was done to to promote the stability of the infected internet browsers, as these iframes are loaded one after another and very quickly across multiple internet browsers.

Other references and terms used to describe this Apple ransomware include the “Your browser has been locked virus,” Apple fbi virus, FBI Cyber Department virus, and more.

How does the Mac FBI virus (ransomware) infect a computer?

The Mac FBI virus and similar malware can be contracted by visiting compromised websites, mostly relating to media content such as torrents, streaming videos, pornography, and file sharing. The allegations brought by this Mac browser-lock virus may seem relative to the point of intrusion though this infection can also be introduced by other means.

How to remove Apple ransomware (Mac OS X)

The Mac FBI virus attacks popular internet browsers using the Macintosh Operating System, including Apple Safari and Google Chrome, though Chrome has updated their browser to defeat this infection (*Update Google Chrome to avoid this infection). Clearing browser data and disabling java on affected internet browsers will remove the browser lock, however disabling Java is not always recommended. This ransomware does not install additional malware or cause additional privacy invading issues. To remove the FBI virus from Mac computers and other forms of ransomware please use the instructions below:

Safari Internet Browser:

We highly recommend writing down the toll free number below in case you run into any issues or problems while following the instructions. Our techs will kindly assist you with any problems.

1-888-879-0084
if you need help give us a call

1. Open Safari. Select Safari from the top menu and click Reset Safari.

remove mac ransomware

2. A screen will appear that says “Are you sure you want to reset Safari?” Make sure all items on the list are selected (history, reset top sites, etc.),  and click the Reset button.

reset Safari

For video instruction to remove Mac OS X ransomware please see below:

 

Helpful Links:


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21 replies to “How to remove FBI Cyber Department virus – Apple Mac OS Ransomware removal

  1. Jan Gruman

    We have the FBI virus on our Mac and when I go into Safari to click reset, it is in print that means it is unavailable to click on. So how else do I remove the lock on our system?

  2. Melody

    Thanks for the article. I just got this FBI scam on my Mac about 15 minutes ago, but I clicked “Leave Page” only one time and it went away and everything is fine so far. I’ve been searching for information since then to find out what exactly happens if you click “Leave Page” and I haven’t found anyone who was in my exact same situation (a person who clicked “Leave Page” only one time and was left alone after that). Therefore, I’m really worried and I’m wondering what this means? Is it enough to reset my browser to be sure that everything is okay? Or is my actual computer actually infected now? Do I have to restore my computer back to factory settings? :( Please help!! :)

  3. Kendra

    So, I’ve read a lot about the PC version of this virus and other sites say that the ransomware can also attache a virus that records key strokes and can steal personal account information. Can the mac version do the same thing, or does it only highjack your browsers? My Chrome browser was attacked last night and I just want to make sure that there isn’t some malware or spyware running in the background on my computer stealing information or waiting for me to buy something so that it can.

    Thanks!

    1. Sean Doyle Post author

      No the Mac version does not do the same thing. The PC version of this virus is introduced via Trojan horses and any party in control of those trojans may use tactics to record keystrokes.

  4. Pat L

    Thank you, my son thought the FBI was coming after him. Thank you for making it so easy to remove. There are a lot of nasty people out there, thanks for not being one of them!