How to remove CloudScout (Virus Removal Guide)

CloudScout (CloudScout virus, CloudScout Parental Control by CloudGuard.me) is a potentially unwanted program in the adware category of computer threats that primarily infiltrates a computer system using questionable marketing practices. Furthermore, it is highly possible that other unwanted programs are also present and will need to be removed if potential CloudScout malware is found on a computer system.

CloudScout

CloudScout adware and programs that it bundles with may cause issues for computer users. The most apparent symptom of the CloudScout virus are pop-up advertisements and browser redirects. CloudScout and programs, including browser add-ons and extensions that it bundles with often have permissions set allowing them to access, collect, and modify existing browser settings and all of a user’s browsing data (such as complete activities, bookmarks, history, and more). Collected user data is used for a variety of marketing purposes, including to target internet users with sponsored advertisements.

Potential CloudScout malware is often referred to as the “CloudScout virus” even though it is not technically defined as a computer virus. This is because the adware is known to be destructive, it can create and modify browser and system settings, and it primarily bundles with other unwanted programs, malware, and malicious threats that can cause further issues and will need to be eradicated.

How to remove CloudScout

This CloudScout removal guide will help you completely remove the CloudScout virus, unwanted programs, malware, and get rid CloudScout Parental Control by CloudGuard.me advertisements on Chrome, Firefox, and Internet Explorer. If you need assistance removing this infection please call our toll free number at 1-888-879-0084.

Step 1: Scan your computer for malware

1. We recommend that you write down the toll free number below in case you run into any issues or problems while removing CloudScout. Our techs will kindly assist you with any problems.

1-888-879-0084
if you need help give us a call

2. Install the free or full version of Malwarebytes Anti-Malware. The full version enables real-time protection to block malware and unwanted programs from infecting your computer, while the free version is just a free scan and removal tool.

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3. Once Malwarebytes is installed, run the Anti-Malware program. Malwarebytes may automatically begin to update and scan your computer at this point.

malwarebytes

4. Once Malwarebytes has been opened, if a scan or update has not automatically initiated, please click the large Scan Now button or visit the “Scan” tab to manually run a scan. Before the scan is started Malwarebytes may ask to update the software, make sure to do so if prompted to.

5. Once the scan is complete, click the Quarantine All button to isolate and remove the detected files. You may be asked to reboot your computer after removal to completely remove detected files.

malwarebytes quarantine log

6. You can chose to visit the History tab and click Delete All to remove these files from the Quarantine log, although these files no longer provide a threat.

If you are still having issues with malware after using Malwarebytes it is recommended to download and install a second opinion scanner such as HitmanPro by Surfright to eradicate existing malicious files and automatically repair corrupted settings.

Step 2: Cleanup and repair settings

1. Install the free or full version of CCleaner by Piriform.

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CCleaner Analyze Cleaner

2. Once installed, open the program and navigate to Cleaner > Windows/Applications and click the Analyze button. Afterwards, click the Run Cleaner button on the bottom right of the program interface.

CCleaner Startup

3. Next, navigate to Tools > Startup and search through each tab starting from windows, internet explorer, etc., all the way to Content Menu, for additional suspicious entries and click Disable and Delete once anything is found.

4. To automatically uninstall CloudScout Parental Control by CloudGuard.me with CCleaner, navigate to the Uninstall tab and search for the program in the list of installed programs. Uninstall the unwanted software as selected by clicking the Run Uninstaller button.

Step 3: Uninstall CloudScout Parental Control

1. Access Windows Start Menu and navigate to the Control Panel (on Windows 8, right click the bottom left corner to gain access to the Windows 8 Start Menu. Windows 8 may also select Programs and Features).

2. In Windows Control Panel, click Uninstall a program or Add and remove a program in the Programs section (If you are using Windows 8 you will bypass the Control Panel).

CloudScout Parental Control CloudGuard.me

3. In the list of installed programs, search for CloudScout Parental Control by CloudGuard.me (or other). Once the program is located, double click the unwanted program or select it with your mouse and click the Uninstall button. *Follow any on-screen instructions that may prompt to remove this program. Repeat the steps to remove additional unwanted programs.

4. Restart your computer.


Step 4: Remove CloudScout browser attachments

Google Chrome

1. Click on the Customize icon (3 bar icon) next to the address bar and navigate to More tools > Extensions.

2. Search for the CloudScout extension and other suspicious extensions and remove them individually by clicking the trashcan icon next to it.

Mozilla Firefox

1. Type Ctrl+Shift+A.

2. On the Extensions and Plugin search for the CloudScout add-on and other suspicious add-ons and remove them if located.

Microsoft Internet Explorer

1. Click Tools and select Manage add-ons.

2. On the Toolbars and Extensions tab search for the CloudScout add-on, click it, and click the Remove button. Remove other suspicious add-ons if found. If the Remove button does not appear you must first uninstall associated software through the Control Panel.

If you are still experiencing issues removing potential CloudScout malware we recommend to perform a system restore/recovery or a reset/refresh for Windows 8.

Sean Doyle

http://Botcrawl.com

Sean Doyle is an engineer from Los Angeles, California. Sean's primary focuses include Internet Security, Web Spam, and Online Marketing.