How to remove CitySearch (Virus Removal Guide)

CitySearch by MindSpark is a potentially unwanted program (PUP) and adware that changes existing browser settings, collects browsing data, and serves advertisements across Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, Apple Safari, and other web browsers. The adware is not essentially considered malicious, but it may cause several issues and bundle with other unwanted programs and malware. CitySearch adware is ad-supported and/or supported by sponsored search results; it will generated unwanted advertisements in the browser and cause browser redirects to questionable webpages.

Name CitySearch, CitySearch virus
Category Adware
Short Description The adware is promoted as an online shopping assistant and helpful local  search tool.
Symptoms The user may experience unwanted advertisements in the web browser.
Distribution Method It’s official page, freeware, third-party download managers, dubious advertisements and torrents.
Detection tool Download Malware Removal Tool, to See If Your System Has Been Affected By CitySearch

What is CitySearch?

CitySearch is promoted on its official website and other locations around the web as a free extension that can help you find restaurants, bars and clubs, hotels, and city guides for various cities. Even if CitySearch does what it is supposed to do, the user can be affected because of its data collection policy and changes to existing internet browser settings.

CitySearch

Once the adware is contracted it will generate pop-up and in-text style ads on the internet and Windows desktop. Various user details may also be obtained. The data collection is described in the product’s Privacy Policy. Getting to know the Privacy Policy, Terms of Use and Download Agreement of freeware is very important to keeping your online information safe and protected.

Here are two quotes from common third-party adware policy regarding the type of information collected while using the add-on.

Collection of Non-personally Identifiable Information

→Non-personally identifiable information, which can be gathered by User’s use of this program  (“Non-personal Information”). The actual identity of the User, from which the Non-personal Information is collected, is not known. Non-personal Information consists of technical information and aggregated usage information, and may contain, among other things, the User’s activity on this program, User’s operating system (…).

Collection of Personally Identifiable Information:

→Personally identifiable information is information that identifies an individual User, and may or may not be private or sensitive (“Personal Information”). Personal Information may consist of the User’s IP address or other persistent User identifier, which is unique to your device and assigned by your Internet Service Provider (ISP) and used primarily to improve the User’s experience and for geographic personalization and security purposes (…).

If personal details are collected by or shared with a third party, the user may be endangered in several ways:

  • Banking and credit card information may be accessible to hackers.
  • Third party tracking technology may be applied to his browser.
  • Excessive email spam, telephone calls from telemarketers and scam artists, and junk mail at home.

Furthermore, ad-supported software is known to:

  • Generate intrusive or suspicious ads that redirect to predefined or compromised websites.
  • Promote unwanted programs, malware, and rogue products that affect the system’s performance by altering the Registry, Scheduler, and other existing settings.

CitySearch Removal Guide

CitySearch can be uninstalled manually from your computer and internet browser. We have provided several steps below the article to show you how remove CitySearch and other threats. However, if you have clicked on any random ads or have been redirected to suspicious websites, your system may have been exposed to malware and other threats. To make sure your PC is completely clean and your information is protected from cyber criminals, we recommend that you follow all the steps below.

Step 1: Uninstall CitySearch from Windows

Follow the instructions to uninstall CitySearch and other programs that it may bundle with from your Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1, and Windows 10 computer. If you do not find CitySearch installed on your computer but still notice unwanted symptoms such as pop-up ads while you browse the web it is recommended to use Malwarebytes and HitmanPro to eradicate troublesome files.

1. Open Windows Start or Task menu and go to the Control Panel (or directly to Programs and Features).

2. In the “Programs” section click Uninstall a program (or Add and remove programs).

3. Search for CitySearch, Chromium, and other programs in the list of installed programs and double click the program you want to remove to uninstall it. You can also select CitySearch with your mouse and click the Uninstall button once it appears. Once you have uninstalled CitySearch look for other unwanted programs in the list of installed programs and uninstall any if they are found. A general tip is to click “Installed On” to locate any programs that installed around the same time.

Step 2: Remove unwanted browser attachments

Follow the instructions to remove CitySearch add-ons and extensions, as well as other attachments that it may bundle with from Google Chrome, Mozilla Firefox, Microsoft Internet Explorer & Edge, and Apple Safari. If you do not find a CitySearch attachments installed on your internet browser but still notice unwanted symptoms such as pop-up ads while you browse the web it is recommended to use Malwarebytes and HitmanPro to eradicate troublesome files. To remove CitySearch from Microsoft internet browsers you must uninstall the program.

Google Chrome

1. Click the Customize and control Google Chrome icon and go to More tools > Extensions.

2. Search for the CitySearch extension in the list and click the trashcan icon.

Mozilla Firefox

1. Open the Menu and click Add-ons.

2. Search for the CitySearch add-on and click Remove.

Apple Safari

1. Go to Safari > Preferences > Extensions.

2.  Search for the CitySearch extension in the list and click the Uninstall button.

Step 3: Remove CitySearch with Malwarebytes

Follow the instructions to remove CitySearch with Malwarebytes Anti-Malware software.

1. Download and install Malwarebytes Anti-Malware software.

[button link=”https://store.malwarebytes.org/342/cookie?affiliate=23046&redirectto=http%3a%2f%2fdownloads.malwarebytes.org%2ffile%2fmbam%2f&redirecthash=79CD12ECAB939D32967B5D05C6C86E32″ align=”center” bgcolor=”#ff0000″ hoverbgcolor=”#c71414″ hovertextcolor=”#ffffff” textcolor=”#ffffff” size=”large” style=”flat” fullwidth=”false”]Download Malwarebytes[/button]

2. Launch Malwarebytes Anti-Malware software once it has finished installing.

3. Make sure that Malwarebytes has been updated. To ensure it is updated click Update Now on the Dashboard.

Malwarebytes scan for BLoCkTheAdApp

4. Click the large Scan Now button on the dashboard to perform a scan with Malwarebytes Anti-Malware software.

5. When the scan is complete click the Remove Selected button and then click the Finish button or restart your computer if Malwarebytes suggests that you do so.

Step 4: RemoveCitySearch with HitmanPro

Follow the instructions to remove CitySearch with HitmanPro second-opinion software.

1. Download and install HitmanPro second opinion scanner and removal tool.

[button link=”https://www.cleverbridge.com/747/cookie?affiliate=23046&redirectto=http%3a%2f%2fdl.surfright.nl%2fHitmanPro.exe” align=”center” bgcolor=”#ff0000″ hoverbgcolor=”#0015ff” hovertextcolor=”#ffffff” textcolor=”#ffffff” size=”large” style=”flat” fullwidth=”false”]Download HitmanPro[/button]
hitmanpro scan

3. Once Hitman Pro is installed, open the program and click Next to start scanning your computer. *If you are using the free version you may chose to create a copy or perform a one-time scan.

hitmanpro scan results

4. When the scan is complete, click the Next button again to delete any threats or traces on your system.

hitmanpro activeate free license

5. If you are initially using the free version, to activate it, enter your email address twice and click the Activate button.

hitman pro reboot computer

6. Restart your computer by selecting Reboot.

Step 5: Clean and repair your computer with CCleaner

Follow the instructions to clean your computer and repair your computer’s settings.

1. Download and install CCleaner by Piriform.

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Antivirus PRO 2015 virus

2. Once installed, open the program and go to the main Cleaner screen and click the Analyze button. Afterwards, click the Run Cleaner button on the bottom right of the program interface.

Antivirus PRO 2015 malware

3. Next, navigate to Tools > Startup and search through each tab starting from windows, internet explorer, etc., all the way to Content Menu, for additional suspicious entries. If you find any thing suspicious click it and click the Delete button to remove it.

4. Finally, go to the Registry window and click the Scan for Issues button. When the scan is complete click the Fix selected issues… button and click Fix All Selected Issues.


Sean Doyle

http://Botcrawl.com

Sean Doyle is an engineer from Los Angeles, California. Sean's primary focuses include Internet Security, Web Spam, and Online Marketing.