How to remove BoxyAide (Virus Removal Guide)

BoxyAide (also referred to as the BoxyAide virus, Boxy Aide) is adware that was recently brought to our attention. BoxyAide is contracted without consent or knowledge from computer users. It is primarily introduced to a computer system alongside additional unwanted programs and other adware. Once this adware has been installed it will generate pop-up advertisements on the webpages you visit.

BoxyAide virus

What is BoxyAide?

BoxyAide adware and similar advertisement-serving programs are usually self promoted as free shopping applications that can be used to help internet users find online coupons and deals. These programs are introduced to computer users packed inside third-party installers and download managers.

BoxyAide serves ‘targeted’ advertisements to users while they browse the internet. This is a privacy concern because targeted advertisements can only be produced by the adware if it has access to user browsing data, such as  all browsing activities, bookmarks, app data, and browser history. This information is observed and used to generate advertisements it feels users are most likely to click on.

Furthermore, BoxyAide bundles with additional unwanted programs, malware, and other possible malicious threats. This means that it might be necessary to uninstall multiple programs from Windows and remove multiple browser add-ons and extensions from Chrome, Firefox, Internet Explorer, and Safari. Many of these programs can not easily be found on a computer system without third-party security software.

Third-party programs and malware that usually bundle with potential BoxyAide malware will cause other issues aside from pop-up advertisements. Other issues include unwanted browser redirections to sponsored webpages, corrupted computer productivity, and decreased internet speed.

BoxyAide adware and the additional programs that it bundles with also manufacture new tasks and change existing Windows start-up settings in order to run every time the operating system starts and remain enabled if disabled by the user. Programs and browser attachments that may arrive with this deceptive piece of adware can also cause other issues for computer and internet users aside from pop-up advertisements, including browser redirections and a loss in computer functionality and internet connectivity. Furthermore, if BoxyAide is manually removed, it is possibly that the adware or another one in its place will return before a week has passed.

How did BoxyAide get on my computer?

BoxyAide adware is usually automatically contracted without consent or knowledge of the computer user alongside third-party programs and files, such as freeware, shareware, torrent files, and other free downloadable content. The PUPs and files that deliver the adware can be introduced to a computer system and affected internet browsers with or without user authorization.

Computer and internet users who seek to download and install free programs and files online may be presented with an opportunity to accept or decline a ‘custom’ offer to install BoxyAide adware and other programs during the setup and installation process. However, the request to decline BoxyAide adware from installing is often presented in a very confusing manner. In some cases, the download manager may completely ignore the user request to decline BoxyAide from installing and the adware will install against user consent and knowledge.

How to remove BoxyAide (Removal Guide)

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Step 1: Remove BoxyAide extensions

We recommend that you write down the toll free number below in case you run into any issues or problems while removing this infection. Our techs will kindly assist you with any problems.

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Google Chrome

1. Click the Customize and control Google Chrome icon on the top menu and navigate to More tools > Extensions.

2. Search for the BoxyAide extension in the list. Remove unwanted browser extensions individually by clicking the trashcan icon next to each one.

Mozilla Firefox

1. Type Ctrl+Shift+A.

2. Search for the BoxyAide add-ons on the Extensions and Plugin tab. Highlight each one individually and click remove.

Apple Safari

1. Click Safari and go to Preferences > Extensions.

2.  Find the BoxyAide extension in the list and click the Uninstall button.

Step 2: Uninstall BoxyAide from Windows

1. Open Windows Start Menu and go to the Control Panel.

2. On Windows Control Panel, click Uninstall a program or Add and remove a program in the Programs section.

BoxyAide removal

3. Search for BoxyAide and other unwanted programs in the list of installed programs. Once an unwanted program is located, double click the item or select it with your mouse and click the Uninstall button. If you can not find this program in the list of installed program please see steps 3 and 4 below.

Step 3: Remove BoxyAide virus with Malwarebytes

1. Download and install the free or full version of Malwarebytes Anti-Malware. The full version enables real-time protection to block malware and unwanted programs from infecting your computer, while the free version is just a free scan and removal tool.

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2. Open the Malwarebytes Anti-Malware program.

Malwarebytes

3. Click the large Scan Now button or visit the “Scan” tab to manually run a scan.

Malwarebytes 2

4. When the malware scan is complete you will notice a list of potentially malicious files. Click the Remove Selected button, then click Finish, and reboot your computer.

If you are still having issues with malware it is recommended to download and install a second opinion scanner such as HitmanPro by Surfright to eradicate existing malicious files and automatically repair corrupted settings.

Step 4: Cleanup and repair settings with CCleaner

1. Download and install the free or full version of CCleaner by Piriform.

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2. Open the program and go to Cleaner and click the Analyze button. After files and have been analyzed, click the Run Cleaner button on the bottom right of the program interface.

3. Go to Registry and click Scan for Issues. When the scan is complete click Fix selected issues… and then click the Fix All Selected Issues button.

CCleaner startup

4. Go to to Tools > Startup and search through each tab starting from Windows, Internet Explorer, all the way to Context Menu, for additional suspicious entries and click  Delete once anything suspicious is found to remove it.

If you are still experiencing issues removing potential BoxyAide malware after using this removal guide we recommend to perform a system restore/recovery or a reset/refresh for Windows 8.